Tupelo Honey - Franklin

Tupelo Honey - Franklin reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christopher VIP

   Nashville72 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Met some friends for a guys night. Sat outside on a perfect night. Maisey, our server, made the experience. She was cheerful and engaging and more importantly well presented and articulate. Had a great time and we all enjoyed our meals. Thanks for a fun time and please recognize Maisey for setting a standard servers should aspire to reach. Best,
   

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2. D

   Denise

   Nashville15 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was good however the wait time was much longer than anticipated even with reservations. But they did their best to accommodate, and despite the overflow of people, they were professional one every way and I will definitely go back.
   

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3. W

   Walt

   Chicago1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   It took 53 minutes and us asking three times to finally receive utensils. They got the appetizer order wrong twice when we only ordered 2 appetizers!! It then took another 43 minutes to receive our entrees. My avocado toast looked like it came from the Waffle House!!! Horrible.
   

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   Tupelo Honey - FranklinResponded 2 days ago

   Hey Walt! Thank you for leaving us an honest review regarding your experience. You are absolutely right; and we are so apologetic for the experience. As we strive to accommodate all of our guest, we are sad to here we missed the mark regarding your time with us. I'd love to discuss how we can do better next time. Thanks you, FOH Management
   

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4. J

   Joe

   Nashville9 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   We have been going here for years and have always liked it so I hesitate to write this review. However, my wife's avocado toast for our Easter Brunch was terrible ... brown instead of green an d borderline inedible. My wife mentioned this at end f meal b/c she is shy. The waitress apologized and we left.
   

   Tupelo Honey - FranklinResponded 2 days ago

   Hello, Thank you for taking the time to leave us a review. We deeply apologize for the experience you had with us on your last visit. We pride ourselves on amazing hospitality and incredible food. We clearly missed the mark, and we'd like to discuss how we can do better next time. Please feel free to reach out, as we'd like a chance to change your mind. Sincerely, Jaimi Pool General Manager
   

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5. OT

   OpenTable Diner VIP

   Alabama2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Service was less than expected. Lots of dirty dishes still on tables.
   

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6. B

   Becky

   Orlando1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal of my life Great service We go to this location every time we’re in town Love it!
   

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7. c

   carrie

   New York City1 review

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   THE WORST SERVICE I HAVE EVER HAD. Took 45 minutes to get coffee and creamer. Took over an hour to get 2 mimosas. It wasn’t even crowded, now i know why. You will be disappointed in every single person that works there. You can tell they obviously don’t want to be there. The food was blah. You’ll regret going here.
   

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8. K

   Khalailah

   Atlanta1 review

   3.0

   Dined on April 7, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   All food was overcooked, with the exception of runny grits. This was my first subpar experience at a Tupelo Honey.
   

   Tupelo Honey - FranklinResponded on April 11, 2025

   Hi Khalailah, We're really sorry to hear about your recent experience. That’s not the standard we aim for, especially knowing you’ve enjoyed Tupelo Honey in the past. We appreciate you letting us know and will share this with our kitchen team to help us do better next time. Thank you, FOH Management
   

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9. R

   Robert

   Fayetteville5 reviews

   3.0

   Dined on April 7, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice atmosphere. Waitress was very nice. Biggest issue is we wanted an omelette but they would not make it because they didn’t have the premade egg substitute. They had eggs, but they weren’t willing to make omelettes with them. Kinda crazy. Water tasted horrible. Appetizer came with the entree. Could even tell the waitress was a bit embarrassed to work there. Won’t be going back.
   

   Tupelo Honey - FranklinResponded on April 11, 2025

   Hi Robert, Thank you for taking the time to share your experience. We're truly sorry to hear how disappointing your visit was. We understand how frustrating it must have been to not get the omelets you wanted, especially when eggs were available, and we agree—that does sound frustrating. We also apologize for the water quality and the timing of your appetizer. It’s clear we missed the mark, and we’re especially sorry that it left both you and your server feeling uncomfortable. We appreciate your feedback and will use it to help us do better. Thank you, FOH Management
   

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10. C

    Cherie

    New York City6 reviews

    4.0

    Dined on April 5, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Great table for our party with a baby. Food was tasty but the coffee was mediocre at best. We were impressed the noise level was not loud.
    

    Tupelo Honey - FranklinResponded on April 11, 2025

    Thanks for visiting us, Cherie! We're thrilled to hear that you and your party enjoyed your time at Tupelo Honey - Franklin. It's great to know that our food met your expectations and that you appreciated the atmosphere. We're sorry to hear that our coffee did not meet your expectations. We appreciate your feedback and will certainly look into improving this aspect. We hope to see you again soon! Thank you, FOH Management
    

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