True Food Kitchen - West Palm Beach

Review summary

1. A

   Anne

   Chicago

   7 reviews

   vip
   1.0

   7 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I eat at my own local true food in Denver and also Chicago frequently and love it. I never send food back but not only did I send my steak back once, but I just gave up on the one they redid. It was inedible. Worst food I’ve ever had. They made it right by taking my steak off the check, but they should’ve compensated more. I will never go back to this true food.
   

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2. C

   Colette

   West Palm Beach

   10 reviews

   4.0

   10 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good, service was good! Enjoyed the meatloaf.
   

   True Food Kitchen - West Palm BeachResponded 3 days ago

   Thank you for your feedback, Colette! We're happy to hear you enjoyed the meatloaf and had a good experience with our service.
   

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3. P

   Peter

   West Palm Beach

   22 reviews

   4.0

   22 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really enjoyed the food and our waiter was perfect …a nice martini too!
   

   True Food Kitchen - West Palm BeachResponded 5 days ago

   Thank you for your review, Peter! We're happy to hear you enjoyed the food, service, and martini.
   

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4. M

   Michele

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great place to dine. Not too loud so the table can hold a conversation
   

   True Food Kitchen - West Palm BeachResponded on November 18, 2024

   Thank you for your 5-star review, Michele! We're happy to hear you enjoyed the atmosphere and found it conducive for conversation.
   

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5. B

   Barbara

   West Palm Beach

   10 reviews

   vip
   4.0

   10 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Everything was great except the avocado toast was not so good. Toast was too thick and hard to eat or even to cut and the avocado was too salty. That’s our only complaint.
   

   True Food Kitchen - West Palm BeachResponded on November 17, 2024

   Thank you for your feedback, Barbara! We're glad to hear you enjoyed everything else and apologize for the issues with the avocado toast. We'll work on improving it.
   

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6. M

   Maria

   New York City

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with a large party. Our server was helpful and attentive and the ambience was perfect.
   

   True Food Kitchen - West Palm BeachResponded on November 12, 2024

   Thank you for your 5-star review, Maria! We're thrilled to hear you had a great experience with your large party and enjoyed the helpful service and perfect ambience. We look forward to welcoming you back!
   

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7. C

   Christine

   West Palm Beach

   211 reviews

   vip
   2.0

   211 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Food was good, but service was abominable. Our waitress took 15 minutes to get our drinks because she was also tending bar. Then food took forever. She didn’t bring it, someone else did. She didn’t check back until we were done eating. We asked for the check and boxes. She left to tend bar again then gossip with some other staff before finally bringing them to us. Very disappointing. She had no care for serving us. The last time we visited was July 2023 and we had a terrible experience, so we waited long before giving it another shot. A manager had reached out via email in 2023, offering us a free meal, but we did not take the offer because we had waited so long. Ironically, we were sat in the same exact table. Once again, we were completely dissatisfied. There were so many staff there tonight and the restaurant was rather empty, yet we were left feeling unimportant and forgotten.
   

   True Food Kitchen - West Palm BeachResponded on November 11, 2024

   We're truly sorry to hear about your disappointing experience with our service, Christine. Your feedback is important to us, and we will address these issues with our team to ensure a better experience in the future.
   

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8. L

   Lou

   New York City

   1 review

   5.0

   1 review

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   They did a great job with such a large group. The service was on top of things and the food came out fantastic as usual
   

   True Food Kitchen - West Palm BeachResponded on November 7, 2024

   Thank you for your 5-star review, Lou! We're thrilled to hear that our team provided excellent service for your large group and that you enjoyed the food.
   

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9. OT

   OpenTable Diner

   New York City

   1 review

   5.0

   1 review

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and good excellent and low calorie and healthy!!
   

   True Food Kitchen - West Palm BeachResponded on October 31, 2024

   Thank you for your 5-star review! We're thrilled to hear you had a great experience with our excellent, low-calorie, and healthy food. We look forward to welcoming you back!
   

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10. J

    Judy

    West Palm Beach

    27 reviews

    5.0

    27 reviews

    Dined on October 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was delicious and presented very nicely! Service was good
    

    True Food Kitchen - West Palm BeachResponded on October 31, 2024

    Thank you for your 5-star review, Judy! We're thrilled to hear you enjoyed the delicious food and good service. We look forward to welcoming you back!
    

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