True Food Kitchen - Biltmore

Review summary

1. k

   kevin

   Glasgow1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Terrible service . No water for the table. Waited a long time for drinks and food. Dirty plates left in front of us . No attention given from server for drinks top up or dessert menu. Server too busy on his phone. Won’t be back to this location.
   

   True Food Kitchen - BiltmoreResponded 2 days ago

   We apologize for the poor service you experienced, Kevin. Thank you for your feedback, and we will address these issues to improve our service.
   

   Is this helpful?

2. h

   howard VIP

   Miami15 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Nice friendly server. Good overall menu selection especially if you are wanting gluten free, vegan, or vegetarian.
   

   True Food Kitchen - BiltmoreResponded 2 days ago

   Thank you for your review, Howard. We're happy to hear you enjoyed the friendly service and our diverse menu options for gluten-free, vegan, and vegetarian choices.
   

   Is this helpful?

3. T

   Tahne

   Los Angeles2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVED the lasagna pesto; it may have been my favorite lasagna ever! And my daughter loved the chicken parmesan, as she eats gluten-free! Our other friend loved the pasta pesto. The portions are generous, the food is DELICIOUS, and the atmosphere has a fun vibe. We will definitely return to this fabulous place! :)
   

   True Food Kitchen - BiltmoreResponded 6 days ago

   Thank you for your wonderful review, Tahne! We're thrilled to hear you and your friends enjoyed the lasagna pesto, chicken parmesan, and pasta pesto. We look forward to welcoming you back soon!
   

   Is this helpful?

4. S

   Suzan VIP

   Phoenix40 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Six of us were dining at True Food this afternoon. The food was delicious and the service was even better. Our server went out of her way to meet all of our needs and we were not the easiest bunch :). Thank you for a delightful dining experience.
   

   True Food Kitchen - BiltmoreResponded 7 days ago

   We're thrilled to hear you and your group enjoyed the food and exceptional service, Suzan! Thank you for sharing your delightful experience with us.
   

   Is this helpful?

5. OT

   OpenTable Diner

   Phoenix2 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. It one of our favorite places. I finally am writing a review to say thank you for being awesome always. We tried True Food in Tucson Foothills area when we went to see family. We recommended it for dinner. And we were so embarrassed by the service. So once again Biltmore True Food, you rock!!
   

   True Food Kitchen - BiltmoreResponded 7 days ago

   We're thrilled to be one of your favorite places and appreciate your kind words! Thank you for your continued support and for sharing your experience with us.
   

   Is this helpful?

6. l

   laura VIP

   Phoenix1 review

   1.0

   Dined on March 21, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible- the service sucked, they did not have the edamame dumplings, which is the entire reason my daughter wanted to go there for her birthday. It was horrible.
   

   True Food Kitchen - BiltmoreResponded on March 21, 2025

   Hello Laura, we sincerely apologize for any inconvenience you experienced. Our dumplings are a popular item for dine in and takeout, and unfortunately, we sold out earlier than expected yesterday. Thank you for your feedback, and please don't hesitate to contact us directly so we can address any other concerns.
   

   Is this helpful?

7. B

   Bart

   Phoenix17 reviews

   4.0

   Dined on March 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Went in for Pi Day and had a a few pizzas. Emails advertising Pi Day had been received but only after driving quite a long way and arriving at the restaurant were we made aware of a limitation of only one (single) pizza discount per table. First of all, we love True Food Kitchen, but to hide the limitation in the fine print is really a form of false advertising!
   

   True Food Kitchen - BiltmoreResponded on March 17, 2025

   Thank you for your feedback, Bart. We're sorry for the confusion regarding the Pi Day promotion and appreciate your loyalty; we'll work on clearer communication in the future.
   

   Is this helpful?

8. C

   Christine

   Los Angeles169 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the creative healthy food choices, fun cocktails too.
   

   True Food Kitchen - BiltmoreResponded on March 15, 2025

   We're happy to hear you enjoyed the creative healthy food choices and fun cocktails, Christine! Thank you for your feedback.
   

   Is this helpful?

9. J

   Jennifer

   Unspecified1 review

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Healthy and delicious food. Our server was very helpful with her suggestions.
   

   True Food Kitchen - BiltmoreResponded on March 11, 2025

   We're happy to hear you enjoyed the healthy and delicious food, Jennifer! Thank you for appreciating our server's helpful suggestions.
   

   Is this helpful?

10. K

    Kathy VIP

    Phoenix1 review

    5.0

    Dined on March 7, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Had a lovely and very tasty meal last night. They have the best butternut squash soup.
    

    True Food Kitchen - BiltmoreResponded on March 8, 2025

    We're happy to hear you enjoyed your meal and loved the butternut squash soup, Kathy! Thank you for your kind words.
    

    Is this helpful?