True Food Kitchen - Pasadena

True Food Kitchen - Pasadena reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   James and Karen VIP

   Los Angeles67 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Spaghetti Squash Casserole is a favorite. Love the vegan Chocolate Chip Cookie dessert with vegan vanilla ice cream too. Having an early dinner on a Thursday was very relaxing.
   

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2. OT

   OpenTable Diner VIP

   Los Angeles5 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We love this True Food! But, the service, cleanliness and overall experience was not pleasant! It seems that top brass in tbe company just doesn’t have good management and the restaurant suffers from not enough bodies to handle it when it’s full capacity. Everybody is stressed. The food is not the best that can be (my shrimp looked like it had worm attached on one side). The bathroom had papers thrown all over & the water spout was ready to fall out!!! Not fault of humans working there but the higher up management! That’s really too bad because we really liked going there. Easy parking & perfect spot in Pasadena…Now if it was just run right. I would say to upper management to spend more money and hire more bodies.
   

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3. J

   James and Karen VIP

   Los Angeles67 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food is usually very good at True Food Kitchen. There was a challenge and it was corrected immediately. They are very hospitable and wanted to insure we had a satisfying dining experience. That was very appreciated.
   

   True Food Kitchen - PasadenaResponded 5 days ago

   Thank you for your review, James and Karen! We're happy to hear our team ensured you had a satisfying dining experience after the challenge, and we appreciate your understanding.
   

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4. K

   Kevin VIP

   Los Angeles7 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Hank was amazing! A+++! Not only was he attentive, he also engaged with my son which made him smile ear to ear.
   

   True Food Kitchen - PasadenaResponded on April 2, 2025

   Thank you for your wonderful review, Kevin! We're thrilled to hear Hank made your visit special and brought smiles to your son's face.
   

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5. P

   PATTY VIP

   Los Angeles15 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very Fresh food ,amazing taste My family and I definitely will come back
   

   True Food Kitchen - PasadenaResponded on March 31, 2025

   Thank you for your review, Patty! We're happy to hear you enjoyed the fresh food and amazing taste. We look forward to welcoming you and your family back soon!
   

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6. D

   Devan

   Los Angeles5 reviews

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Went in for Sunday brunch. First visit to the restaurant. Decor and layout is very appealing. Open kitchen, which is fun to watch. Food quality was quite good and we enjoyed the flavor. But the quantity was not much as we expected. Service was the real let down. The server acted as if he didn’t really want to be there. He stopped by the table and took the order, but there was no attention to detail. Ordered coffee, but cream was not offered nor was it brought to the table until we asked. No spoons with the hot beverages. No salt and pepper on the table. Pretty average experience overall. I won’t be going back.
   

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7. K

   Kelly

   Los Angeles43 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, excellent service and a comfortable outdoor patio with lots of shade. Love True Food!
   

   True Food Kitchen - PasadenaResponded on March 30, 2025

   Thank you for your review, Kelly! We're happy to hear you enjoyed the food, service, and our comfortable outdoor patio.
   

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8. J

   James and Karen VIP

   Los Angeles67 reviews

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I really like how accommodating True Food Kitchen is with our dietary preferences. Our meal was tasty; and still on target for our specific weightloss program too!
   

   True Food Kitchen - PasadenaResponded on March 28, 2025

   Thank you for your review, James and Karen! We're happy to hear that our menu accommodates your dietary preferences and that you enjoyed your meal.
   

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9. M

   Mike VIP

   Los Angeles5 reviews

   1.0

   Dined on March 24, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   My favorite restaurant but this was the worse experience. Waited 15 minutes to get seated, several menu items were not available, waited over an hour to get our food, the food serving was half the usual portion, and the chicken was overcooked. The waitress was very apologetic and informed us the manager offered a free dessert but we had lost our appetite by then
   

   True Food Kitchen - PasadenaResponded on March 30, 2025

   We're sorry to hear about your disappointing experience, Mike. We appreciate your feedback and will address these issues with our team to improve. We hope you will give us another chance so that we can stay in your rotation as a favorite restaurant.
   

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10. JM

    JoshM

    Los Angeles2 reviews

    3.0

    Dined on March 22, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4

    The food is pretty good when they execute but often they fail to execute and have a lot of inconsistencies. Like I'm sure the food tastes pretty good in the test kitchen but not in real life
    

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