True Food Kitchen - Boca Raton

Review summary

1. h

   hlgl

   New York City

   11 reviews

   vip
   3.0

   11 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was just ok but bit expensive. They ran out of chicken parm and the meatloaf! Wow, really!? It took forever to get our food (over 45 minutes)! We were disappointed.
   

   True Food Kitchen - Boca RatonResponded 1 day ago

   Thank you for taking time to provide your feedback. I am sorry your experience was disappointing, as we aim to provide the best service possible.
   

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2. k

   karen

   New York City

   4 reviews

   vip
   2.0

   4 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I asked for salmon as a substitute on a salad. Salad came with chicken in it and salmon on the top. I asked the waitress to pls take away the chunks of meat from the salad and bring back a salad with the salmon. They literally picked out the chicken and gave me back the salad. Gross. Then charged me 10$ more for the salad without even advising me of the up charge. Lousy.
   

   True Food Kitchen - Boca RatonResponded 1 day ago

   Thank you for providing your feedback. I am sorry for this error, as it does not represent the experience we want our guests to receive.
   

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3. M

   Marc

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was exceptional and my mother stated that it was the best meal she’s had in over 1 year. Our server Amanda was professional, personal, cheerful and perfectly attentive.
   

   True Food Kitchen - Boca RatonResponded 2 days ago

   Thank you for your wonderful review! We're thrilled to hear that Amanda provided professional and cheerful service and that your mother enjoyed the exceptional meal.
   

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4. D

   Debi

   West Palm Beach

   19 reviews

   vip
   4.0

   19 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Most of my experiences at True Food Kitchen are phenomenal and the food was very good tonight as well, however, this time the edamame dumplings were lukewarm when they came to the table and I like my food hot and i feel they really should get the machines so the servers can take people’s cards at the table, preferably Apple Pay. To not have Apple Pay in this day and age is kind of strange in my opinion. But of course will still return for the great food!
   

   True Food Kitchen - Boca RatonResponded on November 25, 2024

   Thank you for your feedback, Debi. We're glad you enjoyed the food and appreciate your suggestions on the edamame dumplings and payment options; we'll take them into consideration.
   

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5. G

   Gina

   Fort Lauderdale

   1 review

   2.0

   1 review

   Dined on November 13, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Food quality has gone downhill. Dishes we order frequently have been changed and are poor quality. Allergen, specifically pistachios, have been added to several appetizers and dished, INCLUDING GUACAMOLE! I hope the restaurant either modifies this or goes under before someone is severely, or even worsely, impacted!
   

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6. M

   MARC

   West Palm Beach

   388 reviews

   vip
   4.0

   388 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   All items ordered from the brunch menu, and each selection was outstanding. Avocado Toast and side sald filling, and the hard boiled egg had a real spicy kick to them. The yam "pizza" pie was unique and tasty, especially caramelized onion and cheese. The breakfast has was also good and the tacos excellent. All the hot drinks were poor - the decaf coffee was bitter and barely warm. The cappuccino was pathetically weak, and the latte was passable. At $5 a pop, should have much better. The server either did not bring them to the table quickly, or they just sat at the bar. Should have been brought immediately. Had to ask for table water several times, waitress seemed overwhelmed, and it was only 10:30 AM.
   

   True Food Kitchen - Boca RatonResponded on November 11, 2024

   Thank you for your detailed feedback, Marc. We're glad you enjoyed the brunch menu selections, but we apologize for the issues with the hot drinks and service; we'll address these concerns to improve your experience next time.
   

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7. D

   Debi

   West Palm Beach

   19 reviews

   vip
   5.0

   19 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love going to True Food, from greeters, servers, food and ambiance - it’s always a 5 star experience in my eyes. Food is consistently delicious - so I will keep going back!
   

   True Food Kitchen - Boca RatonResponded on November 6, 2024

   Thank you for your wonderful review, Debi! We're thrilled to hear that you consistently enjoy our food, service, and ambiance, and we look forward to welcoming you back.
   

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8. M

   Margaret

   Fort Lauderdale

   28 reviews

   vip
   5.0

   28 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great menu. Very flavorful food and textures. They are also eliminating seed oils.
   

   True Food Kitchen - Boca RatonResponded on October 28, 2024

   Thank you for your wonderful review! We're thrilled to hear you enjoyed our flavorful menu and appreciate our efforts to eliminate seed oils.
   

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9. P

   Paula

   Fort Lauderdale

   38 reviews

   vip
   4.0

   38 reviews

   Dined on October 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I had been to this restaurant in Boca before once for lunch and in Jacksonville for dinner and remembered the amazing butternut squash pizza so I was so excited it was on your seasonal menu! I brought my daughter and we shared a salad and the pizza. However, the Asian crunch salad did not have any mention of anything spicy in it. I thought maybe it was the dressing, but my daughter thought it was the peppercorns or something. It was way too spicy for me. I didn’t want to send it back because my daughter was hungry, but I couldn’t eat it. They really should have that in the description on the menu. The waiter did not really know what would have been the ingredient that caused it to taste spicy, but I was on fire! 
   

   True Food Kitchen - Boca RatonResponded on October 23, 2024

   Thank you for your review, Paula! We're glad you enjoyed the butternut squash pizza and appreciate your feedback on the Asian crunch salad's spiciness; we'll ensure our menu descriptions are clearer.
   

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10. A

    ALICE

    West Palm Beach

    15 reviews

    vip
    2.0

    15 reviews

    Dined on October 21, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 2

    We ate dinner on three different occasions and ordered the same dish, seasonal air fryed chicken parmesan. The first two dining experiences was perfect. Our last was not. Instead of the sauce experienced in past which was made from fresh tomatoes this last trip tasted like it was canned. The spaghetti squash was almost nonexistent and mushy. When we told our waiter that the dinner was not as we experienced before he sent the manager t our table. One look and she said the squash was not right and went to the kitchen. The waiter presented us with a check with 10% off. We also ordered tuna lettuce wraps for an appetizer. What was considered wraps was basically a few ribs of romaine lettuce with just an inch of green on both sides of the rib. Making a wrap was impossible without enough of the remaining leaf which was cut off. The manager never came back to our table with an explanation. How can you expect customers to come back to your restaurant when the kitchen preparations are not as described?
    

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