Treadwell Park - Battery Park

Review summary

1. L

   Lauren

   Baltimore5 reviews

   1.0

   Dined on December 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The ambiance was perfect - big tables, fun games to play, easy to get in with a big group. But it was easy to see why it wasn’t crowded once the food came. Ordered a burger medium well and it came practically raw in the middle. No big deal, mistakes happen. Sent it back, after a long wait it came back exactly the same. Manager said that’s all they could do because they fry frozen burgers so can’t cook them all the way through. Not acceptable answer. They comped us the cost of the burger but that wasn’t enough to make up for the disappointing experience and making our whole party late while they tried to make it right with a third dinner option. Someone call Bar Rescue. They need John Taffer.
   

   Treadwell Park - Battery ParkResponded on January 1, 2025

   Lauren, we’re sorry to hear about your experience. It’s disappointing when expectations aren’t met, especially with food quality. Your feedback is invaluable, and we’ll definitely address this with our kitchen team to ensure better consistency in the future. Thank you for sharing your thoughts with us.
   

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2. C

   Chris

   New York City3 reviews

   5.0

   Dined on December 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   love treadwell — great casual option + always happy with quality of the food. plethora of bar games available alongside tvs in every direction. grab a cold one with friends + family and enjoy all around
   

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   Treadwell Park - Battery ParkResponded on December 31, 2024

   Thanks for the awesome review, Chris! We're thrilled to hear you love Treadwell and appreciate the quality of our food. It’s great to know you enjoy our bar games and atmosphere. We can’t wait to see you again for another fun time with friends and family!
   

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3. G

   Gabrielle

   Kansas City2 reviews

   5.0

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This was the best experience for my family’s Christmas trip to NYC while we were shopping and seeing Christmas sights, trying to watch Chiefs game Saturday with kids. We played games, had some beverages and lunch, and watched the game. Such fun!!!
   

   Treadwell Park - Battery ParkResponded on December 24, 2024

   Gabrielle, we're thrilled to hear you and your family had such a fantastic experience during your Christmas trip! It sounds like you made wonderful memories while enjoying the game and festive activities. Thank you for sharing your fun-filled day with us!
   

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4. A

   Anna

   New York City7 reviews

   5.0

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time! Service was great! Food was great! Kid-friendly!
   

   Treadwell Park - Battery ParkResponded on November 19, 2024

   Thanks, Anna! We're thrilled to hear you had a fantastic experience with us. It's wonderful to know you enjoyed the service and food, and that our kid-friendly atmosphere made your visit even better. We can’t wait to welcome you back!
   

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5. OT

   OpenTable Diner VIP

   New York City1 review

   4.0

   Dined on November 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food was great! Service was a bit slow though. Our server never came back unless we flagged her down. I was there celebrating my birthday, and they brought me an ice cream sundae in the middle of my meal. The sundae was delicious and I appreciated the celebration, but the timing was just poor. I wasn’t sure what to do with this ice cream sundae while I still had a whole omelette to eat.
   

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   Treadwell Park - Battery ParkResponded on November 5, 2024

   Thanks for sharing your experience, OpenTable Diner! We're thrilled to hear you enjoyed the food and the birthday surprise. We appreciate your feedback about the service timing and will work on improving that. Your insights help us enhance our guests' experiences. Hope to see you again soon!
   

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6. OT

   OpenTable Diner

   San Diego7 reviews

   5.0

   Dined on July 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for the incredible service. Our team had a fantastic time and really enjoyed the table games.
   

   Treadwell Park - Battery ParkResponded on July 19, 2024

   Hi OpenTable Diner, thank you for sharing your positive experience with us! We're thrilled to hear that you and your team had a fantastic time and enjoyed the table games. We appreciate your kind words and hope to welcome you back soon for more fun and great service!
   

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7. OT

   OpenTable Diner

   Philadelphia1 review

   1.0

   Dined on July 5, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   I wish I could say I’d go back because the food was great but the service was AWFUL! We barely saw our server, he was annoyed at how long it took my daughter to decide what she wanted and it was obvious and to top it off, he let me order extra fries when they already came with the burgers as ordered. I didn’t see “with fries” like the other option so I ordered some on the side. The server just didn’t care. I had to go into the restaurant just to get the check so we wouldn’t miss the fireworks. It was a terrible experience..
   

   Treadwell Park - Battery ParkResponded on July 6, 2024

   Hi OpenTable Diner, we're truly sorry to hear about your experience. Your feedback is incredibly valuable to us and we'll be looking into what went wrong to ensure this doesn't happen again. We appreciate you bringing this to our attention. Thank you for giving us the opportunity to improve.
   

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8. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on March 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had such a great time here ! The service was super nice. I had a few questions about beer tastings and what was their favorite dishes and the server was able to answer me with patience and ease. The food deserves l 5 stars ! The chicken dish was so delicious and juicy, and the purée was out of this world 
   

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   Treadwell Park - Battery ParkResponded on March 13, 2024

   Hi OpenTable Diner, thank you so much for your lovely review! We're thrilled to hear that you had a great time and enjoyed our service. It's wonderful to hear that our server was able to assist you with your questions and that you loved the chicken dish. We hope to see you again soon!
   

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9. OT

   OpenTable Diner

   New York City1 review

   1.0

   Dined on March 3, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We made a reservation for 3:45pm and as we were given the option, selected outdoor dining. Upon arriving at 3:45pm, we were told that there were no seats available outside and would need to wait 30-40 minutes, despite there being several completely unused tables which the restaurant I guess decided not to utilize? Why allow for reservations and give the option of outdoor as an option if there would be such a long wait? We left and went to Sixpoint down the street and were very glad we did.
   

   Treadwell Park - Battery ParkResponded on March 6, 2024

   Hi OpenTable Diner, thank you for sharing your experience. We apologize for the inconvenience you faced with your reservation for outdoor dining. Your feedback is valuable, and we will address this issue to ensure a better experience for our guests in the future. We hope you'll give us another chance.
   

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10. OT

    OpenTable Diner

    Phoenix4 reviews

    4.0

    Dined on February 27, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    My second time here. A fun, casual place with friendly staff, good food and service. But the overall four star rating is because of the noise level. It’s quite loud and difficult to carry on a conversation.
    

    Treadwell Park - Battery ParkResponded on March 2, 2024

    Hi OpenTable Diner, thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our friendly staff, good food, and service. We appreciate your comments about the noise level and will take them into consideration for future improvements. We hope to see you again soon!
    

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