Tradies Helensburgh

Review summary

1. L

   Lauren

   Sydney2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   So expensive, for what you get. Food was nice, but not $75 worth for a steak and burger!
   

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2. C

   Carol

   Sydney1 review

   3.0

   Dined on January 18, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Met up with friends for a catch up lunch. Signed in as temporary member as instructed. Whilst lunch was lovely, we decided to finish off with a coffee and dessert from the display cabinet. This is where we made a mistake, we were astounded at the price. I ordered 2 coffees and a mini passionfruit cheesecake - $31.25?? Our friends also ordered 2 coffees and 2 mini lemon meringue tarts - $41?? When we asked a staff member why these were so expensive, we were informed that it was a surcharge as we weren't members? I am not against a surcharge, however I think that it was excessive to say the least. Apparently if we have 'paid' to become a temporary member at the entrance we would not be charged such a high surcharge ( though this was never mentioned at our entry). Not sure that we will meet up here again - a shame, nice atmosphere and location.
   

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3. C

   Carmen

   New South Wales1 review

   5.0

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were fantastic! Food was great. Shame that we were unable to order a coffee after lunch as apparently the kitchen was closed!
   

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4. OT

   OpenTable Diner

   Sydney3 reviews

   3.0

   Dined on June 16, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was a super busy day Kitchen definitely needs more staff We waited for our meals over a hour 2 little kids we asked to get the kids meals early if possible but sadly no We enjoy coming but kitchen needs more staff in the weekend
   

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5. OT

   OpenTable Diner

   Sydney3 reviews

   4.0

   Dined on May 19, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   When it’s very busy think extra staff at the ice cream section be a good idea plus customer needs to be able to pay at ice cream section, not line up again at the food order lineup Staff are all very helpful and friendly and work hard Food is always delicious prices comparable to other venues Great spot to bring kids / grandkids with indoor and out door play area
   

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6. EM

   EleanorM

   Sydney1 review

   5.0

   Dined on December 31, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and excellent service. We had a lovely NYE
   

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7. OT

   OpenTable Diner

   New South Wales1 review

   5.0

   Dined on December 2, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great time at Tradies Helensburgh! Food, service and amenities are exceptional. The new indoor play area is great for the smaller children. Will continue enjoying all this place has to offer!
   

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8. JE

   JulieE

   Sydney1 review

   4.0

   Dined on August 16, 2023

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   First time here. Food was lovely and service was great
   

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9. WG

   WayneGreene

   New South Wales1 review

   5.0

   Dined on August 12, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beaut little quiet club with bottler meals and good size food.
   

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10. CB

    CassieB

    New South Wales1 review

    1.0

    Dined on July 23, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I would not recommend this place at all. The staff was very rude, not helpful at all. Food was u eatable. Way over priced for unbeatable food.
    

    Tradies HelensburghResponded on August 10, 2023

    Thank you for your review and feedback Cassie. We pride ourselves on providing a high standard of food and service and are sorry to hear that you didn't experience this on your visit. We have sent you a private message with some additional contact details so we can follow this up with our team.
    

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