Torino Ramen

Review summary

1. S

   Steve

   New York City

   4 reviews

   1.0

   4 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   One of the worst dinner experiences after dining here over 10 times plus take out. We sat at 5:15pm and watched the kitchen deliver food to 8 tables and at least 12 to-go orders without receiving our meals. Over an hour and 15 minutes later we had to leave. The kitchen was completely overwhelmed with Ubereats which is unacceptable when the diners in the house have not received their food. We were one of the first guests years ago when Torino first opened and it will be a while if we go back. Fix your kitchen and manage capacity. The food is always delicious but not tonight.
   

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2. L

   Laura

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food is very good. We’ve never had a bad meal.
   

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3. C

   Cathy

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Easy to order, great service and Food. **I didn't receive my Open Table points.
   

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4. S

   Stephanie

   VIP

   Cincinnati

   9 reviews

   4.0

   9 reviews

   Dined on November 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We are long time regulars of Torino but tonight it became very obvious that more help is needed at the bar. We basically finished our meal before our cocktails were delivered. Also, the sushi and hot food items ordered do not come out at the same time making for awkward dining when one person orders sushi and another off the hot food menu. The food is amazing, some adjustments are needed so the service matches the food quality.
   

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5. H

   Helen

   Chicago

   7 reviews

   1.0

   7 reviews

   Dined on October 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   The quality of the food has taken a big dive. The rice was like a big clump of undercooked sticky mochi
   

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6. ID

   IllinoisDiner

   New York City

   32 reviews

   5.0

   32 reviews

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was outstanding with attention to detail. Food is fantastic and willing to make changes if needed. Presentation is beautiful. Definitely the best sushi in the area.
   

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7. P

   Phil

   Chicago

   1 review

   5.0

   1 review

   Dined on September 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   True professionalism in service and knowledge by Helen.
   

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8. S

   Simon

   Chicago

   17 reviews

   5.0

   17 reviews

   Dined on August 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the depth of flavors in the ramen. Menu reliably good.
   

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9. I

   Irina

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice place in yummy food Will be back The sushi is very fresh and nice a little bit overpriced
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on August 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, excellent service, very reasonable prices, cool ambiance dining outside on a lovely summer evening. Highly recommend.
    

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