Torali - located at The Ritz Carlton, Chicago

Torali - located at The Ritz Carlton, Chicago reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   San Diego1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Not a place for a romantic date. Loud and looks like a cafeteria in a hospital.
   

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2. C

   Chad VIP

   Chicago115 reviews

   5.0

   Dined on May 25, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was excellent. Very professional. The ambiance is always very nice and comfortable, The food was a slight miss on this visit. Two of the 3 diners enjoyed their meals while the 3rd did not. The meal, Avocado Toast, was cold and lacked flavor as well,
   

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3. j

   jim VIP

   Chicago2 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were so happy to see that Amhed was still working there. He's the best!
   

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4. E

   Eric

   Philadelphia County1 review

   3.0

   Dined on May 17, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was great but the service was rather disappointing. It took 20+ mins to get our bottle of wine and then our dirty plates were not touched until the very end of the meal. We barely had any room while eating our entrees
   

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5. D

   Donald

   Chicago25 reviews

   4.0

   Dined on May 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Excellent food and service, although a bit slow due to the Mother's Day crowd. The Wagyu steak and croissant French toast were fantastic. Very friendly and attentive service. Refills on bottomless mimosas were prompt. 5 stars except a bit pricey for eggs and breakfast items and a bit noisy.
   

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6. J

   Jennifer

   Chicago1 review

   1.0

   Dined on May 10, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   We are all for a relaxing, slow moving dinner, but all of our food came out cold. The manager did apologize and took all our meals off without question which leads us to believe they knew what happened in the kitchen. They did set us up with a free drinks in the bar, which was nice but overall we left extremely disappointed and hungry. I expected better from a restaurant in the Ritz.
   

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7. M

   Murray

   Chicago125 reviews

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Breakfast was excellent, the various egg dishes and omelets were prepared perfectly, as were the pancakes. Service was spot on, very leisurely. And drinks and water was kept full. Would definitely return.
   

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8. M

   Martine

   Wisconsin1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice place the room service was awesome. The restaurant food was amazing.
   

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9. C

   Christina

   California Central Coast2 reviews

   2.0

   Dined on April 13, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   We approached our reservation at Torali with an open mind, despite the mixed reviews. Unfortunately, our experience aligned with the more critical feedback—we left incredibly disappointed. The butternut squash salad was bland and cold, with a mushy texture and an unbalanced mix of flavors. As vegetarians, we were limited to a single entrée: a vegetable fettuccine that was severely lacking in vegetables. Instead, it was overloaded with unappetizing, frozen-looking onions, an uninspired red sauce, and overcooked noodles. After sharing our concerns with the staff, the chef kindly came out to apologize and even acknowledged that the pasta dish was subpar, noting that a new menu is on the way. While we appreciated the gesture, the overall experience left a bad taste—literally and figuratively. With so many outstanding dining options in Chicago, we won’t be returning
   

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10. C

    Casilda

    Chicago3 reviews

    5.0

    Dined on April 10, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    I’m a big fan of the Ritz Carlton hotel. I had a staycation here a few years ago and loved it. So today, I decided to treat myself to a luxurious breakfast. The food for breakfast is always top notch and of course the service. I’m being picky but I feel like places like this should automatically offer extra linen napkins. One for the lap, one for the extra silverware and one for your hands and mouth lol. Aside from that, it’s a lovely restaurant. I’m looking to check it out for lunch and dinner.
    

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