Tiki Tatsu-ya

Review summary

1. S

   Sarah VIP

   Austin9 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service. Very fun vibe! Thank you for the great experience.
   

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2. G

   Geoffrey

   Austin1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wish we could open more of these, Austin could use it.
   

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3. J

   Jake VIP

   Austin57 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tiki Tatsu-ya is one of the coolest experiences in Austin. It’s a must visit!
   

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4. A

   Andreas VIP

   Palm Springs5 reviews

   5.0

   Dined on March 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best tiki bars around! Great food too. A favorite spot.
   

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5. M

   Maria

   Austin1 review

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 1

   I feel the food was overpriced for the amount we got. The food truck wasn’t even there that they said makes all their food so we waited for some time. And yet the food was cold .The drinks were amazing but also overpriced as well.
   

   Tiki Tatsu-yaResponded on March 13, 2025

   Hi Maria, Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our drinks, but we're sorry to hear that you found our food and pricing to be less than satisfactory. We strive to provide our customers with exceptional food, drinks, and service. It's clear we missed the mark during your visit. We appreciate your feedback as it helps us identify areas where we can improve. We hope you'll give us another chance to impress you in the future. Best, Matt and Tiki Tatsu-Ya Team
   

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6. OT

   OpenTable Diner

   New York City9 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Start to finish, it’s an incredible experience. The food and the cocktails are so good as well as the stunning presentation.
   

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7. J

   Jackie VIP

   New York City6 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a fun ambiance and experience! Would recommend 100% and will be back!
   

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8. A

   Amanda VIP

   Austin1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As a party of 12, we celebrated a birthday. It was a surprise for the guest, and the staff was very accommodating and made the evening special. The experience of this tiki bar is unlike any other. If you haven’t been, it is a must.
   

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9. S

   Stevie VIP

   Austin1 review

   5.0

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Is it like dining inside of the Legends of the Hidden Temple set? Totally. But is the food and drink great? Absolutely. Aesthetically it feels like an unserious tourist trap in a b-list beach town and believe it or not I mean that as a complement. It is kitschy and fun and deeply committed to the theme. The food and beverage, however, is seriously good. We have not had a bad - or even mediocre - bite or sip over the several times we’ve been. It somehow also manages to be pretty fairly priced compared to the rest of the prestige Austin dining scene. We will be back.
   

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10. D

    Dylan

    Austin1 review

    2.0

    Dined on February 21, 2025

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    Two of our party arrived directly on time and we were seated by a host with 5 star service we had one person trying to park and that did take 10-15 minutes. By the time our 3rd arrived our service was obviously going to change. We allowed the service to take a serious dive but said we were going to have a good time no matter what. our server and the bartender seemed to have a lot of attitude towards us and we weren’t sure why. We ordered the sos and by the time it arrived at our table the “show” was over, we didn’t understand that at all. Also our server could have explained the drink a little and said we needed to pass the bowl or all stand and drink due to the size and shape of the drink. We figured it out on our own. I’ve dined down in the cave with absolutely 5 star service and nothing but an amazing experience and tonight we were in nest and it was an obvious difference.  This was our second time coming and our first time bringing our best friend he had really been wanting to have the experience. The drinks were absolutely delicious and so were the pork lettuce wraps. In the end we had a good time but because we chose to honestly we almost left when the bar tender and server we obviously teaching us a lesson for having 1 person be 10 min late. Felt like a little kid put in time out.
    

    Tiki Tatsu-yaResponded on March 1, 2025

    Hi Dylan, thank you for sharing this review. We're sorry to hear about the issues you experienced during your time with us. It's clear we fell short of our service standard during your visit. Other than decor and elevation, your experience should be the same regardless of whether you choose the Nest or Cave when making a reservation. We apologize for any misunderstanding about the size and shape of the drink. We're glad to hear you enjoyed the Kalua Pork lettuce wraps and the drinks overall. We hope to have another chance to provide the 5-star experience you deserve. Thank you, Matt and Tiki Team
    

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