The Wilbur Mansion

The Wilbur Mansion reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Alex

   Orlando1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   It was a great experience; ambience is spectacular and food was excellent. Only points off were for service. We ordered multiple things for which our waitstaff came back and informed were not on menu. It seemed as though they were not prepped on the menu offerings.
   

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2. P

   Paul

   Philadelphia7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I celebrated the 45th anniversary of our first date. Wonderful meal, atmosphere, etc. Val was our server and she was fantastic. What a pleasant young lady. She gave us a private table by ourselves and the evening couldn’t have been better. Thank you Wilbur Mansion and mostly thank you Val.
   

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3. C

   Carla VIP

   Philadelphia4 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   This was highway robbery!! I could have eaten better at a Golden Corral. $250 for three people and the food was average if not poor. Ambience was cold and boring. We were literally in a big room full of square tables set up more like a convention center than a restaurant. Save yourself some money and go elsewhere for an Easter brunch. It was horrendous!
   

   The Wilbur MansionResponded 5 days ago

   Good afternoon Carla, Thank you for taking the time to write a review, and we are happy that you chose the Wilbur Mansion. We are sorry to hear that you felt the ambience was cold and food was average for Easter Brunch, and for this we sincerely apologise. We are always looking for ways to improve, and assure you that we do provide a great experience. Feel free to to join us for our great Happy Hour Tuesday through Sunday 4:30pm to 6:30pm or for dinner. The Wilbur Mansion provides a great fine dining experience and a wonderful cuisine. Lou Gaudio Hotel Manager.
   

   1 person found this helpful

4. K

   Kelly

   New York City2 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The mansion is stunning, minimalistic, yet elegant. The staff is pleasant and friendly though seemed understaffed and disoriented. It took at least 15 minutes from seating to drink order. Several items were not available on their new menu but only learned so after ordering. Once food did arrive, appropiate utensils and plates needed to be requested. The food was good, but not great for the price. It seems like a nice venue for a reception.
   

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5. E

   Eric

   Philadelphia6 reviews

   4.0

   Dined on April 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The main course of the meal was fabulous. The side dishes were below average for a restaurant of that statue. We made 8 o’clock reservations, and before we even ordered our food, We were the only ones in the restaurant. The service was great. But we felt bad being the only guests in the restaurant
   

   The Wilbur MansionResponded 7 days ago

   Good evening Eric, Thank you for your great review we will address our side dishes to make sure they are wonderful for your next visit. Apologies for the below average side dishes we would like to make sure that you have a 5-star experience your next visit to the Wilbur Mansion. Lou Gaudio Hotel Manager.
   

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6. P

   Pamela

   Philadelphia1 review

   3.0

   Dined on April 13, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   This was my second experience here. The service was much slower than the first time. The ambience was real nice though. And I really appreciated them catering to me when I accidentally put in for two people on my reservation instead of three.
   

   The Wilbur MansionResponded on April 15, 2025

   Good afternoon Pamela, We strive to provide a 5-star experience and with your review we have to address the timelness of service. We would like to make your experience on your next visit the best. We apologize for the inconsistency and hope that we can see you again. Lou Gaudio Hotel Manager.
   

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7. J

   Jamie

   Philadelphia1 review

   4.0

   Dined on April 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The Tuscan ribeye was delicious and so was the Greek salad
   

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8. B

   Barbara

   Philadelphia3 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Wilbur is always our go to restaurant especially for a special occasion which was this evening celebrating our 57th anniversary. Samira, our waitress, who we have had the pleasure of her attentiveness with previous dining experiences, was as always a delight. Another excellent meal with drinks, wine and a complimentary celebratory warm brownie with ice cream, whipped cream and chocolate/ caramel drizzle
   

   The Wilbur MansionResponded on April 8, 2025

   Good afternoon Barbara, Thank you for your great 5-star review of your experience at the Wilbur Mansion. Happy Anniversary and we will share with Samira and the kitchen you enjoyment. We hope to see you soon. Lou Gaudio Hotel Manager.
   

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9. M

   Michelle VIP

   Philadelphia37 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jim, the bartender, is amazing! He makes the experience wonderful. The food was amazing.
   

   The Wilbur MansionResponded on April 8, 2025

   Good afternoon Michelle, Thank you for your great 5-star review of your experience at the Wilbur Mansion. We will share you kind review with Jim and the kitchen. We hope to see you soon for our great Happy Hour Tuesday to Sunday from 4:30pm to 6:30pm. Lou Gaudio Hotel Manager.
   

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10. E

    Emily VIP

    Atlantic City1 review

    1.0

    Dined on April 5, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2

    It was me and my parties first time going and we were excited. We sat for over 45 minutes with just water and no one took our order. We then waited another 20 minutes or so before the drinks came. We were told they were understaffed and busy and that was the reason for the slow service. We decided to leave after one appetizer and we waited another 20 minutes to receive the check. Severely disappointed and hope they become better organized as the building is beautiful.
    

    The Wilbur MansionResponded on April 6, 2025

    Good afternoon Emily, We sincerely apologize for our response time as there is no excuse for waiting during your experience at the Wilbur Mansion. This has been addressed and I assure you that you experience at the Wilbur Mansion will be exceptional. We hope to see you again and apologies extended. Lou Gaudio Hotel Manager.
    

    2 people found this helpful