The Vig

Review summary

1. G

   Gretchen

   Dunbartonshire1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Got there for our reservation on time and was told by some other couple waiting at 5:45 that they were still waiting for their 5pm reservation. No staff to be found for 10 mins so we left.
   

   Is this helpful?

2. S

   Stevie-Jean

   Greater Boston2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   Better staffing needed for big events held in Providence. This past Saturday truly turned us off of the restaurant and I would not recommend for anything other than maybe a casual bite on a non-busy night.
   

   Is this helpful?

3. L

   Lisa VIP

   Greater Boston2 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   Menu posted on OpenTable was not available … only option was a very limited buffet.
   

   Is this helpful?

4. B

   Brenda

   Greater Boston1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   server was great but it did take around 20 minutes for someone to come to us. food took a bit to come out and prices are a little unproportional to the quality of food. but was still yummy
   

   Is this helpful?

5. h

   heather

   New York City1 review

   2.0

   Dined on January 12, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were traveling with a large group from out of town. When we arrived for our reservation, we found out that one of our tables had been taken by another party. Our group, which included 7 adolescents, needed to be split into separate tables that were not next to each other. The wait staff was not equipped to handle our group, even though they knew we were coming, as the reservation had been made over a week in advance. The bartender served the adults (to help us out, he told us) and finally another waiter came to assist with the adolescents. He was not knowledgeable about the menu and was flustered with our group the entire time. At the beginning of service we informed him that we would need separate checks for our different parties, which was acknowledged. When the bill came, we reminded him of that. He left and came back saying he couldn’t do it, and handed us a servers pad and a copy of the bill and made us separate our orders out, telling us to figure out the pricing including tax and tip. I was shocked, but just wanted to pay the bill. When I asked what the tax rate was (we are from a different state) so we could figure it out for him, he told me he didn’t know, and then got defensive when I smiled, asking if I was making fun of him (anyone who serves food and charges money should know what they are charging their patron, not to mention he lived in this state). As we were dividing our checks out, we noticed items that were charged multiple times- we informed the waiter, who told us it couldn’t be removed from the check since one person had already paid for her item. The bartender and another member of our party then had words, which followed with the bartender speaking to other patrons (regulars we assume) and mocking our party. We dined at this restaurant as we are Hilton members and we were staying at the hotel, but can not recommend a restaurant that does not know how to accommodate large parties or deal with the public.
   

   1 person found this helpful

6. A

   Arianne

   Greater Boston8 reviews

   1.0

   Dined on August 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not as advertised on Open Table and online. Instead of the breakfast menu it was a hotel breakfast buffet for $26 per person. Dishes of scrambled eggs and bacon in chafing dishes. Stale pastries and make your own waffles were available, but none of the things we saw on the menu like chicken and waffles. The actual restaurant for cooked to order food was not open until later, but that wasn’t advertised when I made a reservation at 8:30. We sat and after picking at a few things that were sub standard quality, we paid our check and took the loss. There are just too many great Italian bakeries in Providence to waste your time on a cookie cutter hotel breakfast buffet.
   

   Is this helpful?

7. RI

   cowboyRI VIP

   Greater Boston24 reviews

   1.0

   Dined on March 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Apparently, both OpenTable and the The Vig are NOT in synch with each other. When we arrived, the Vig was CLOSED!! Oh well, took my business elsewhere and we are NOT coming back.
   

   1 person found this helpful

8. SQ

   SuzyQ VIP

   Greater Boston130 reviews

   5.0

   Dined on March 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice variety on the menu (we had steak sandwich, fish & chips, sliders, fish tacos and more) and we enjoyed ourselves. Our server was attentive and friendly.
   

   Is this helpful?

9. OT

   OpenTable Diner

   Greater Boston3 reviews

   2.0

   Dined on March 9, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   My family and I felt very rushed while eating, at one point we were chatting after dinner and the server, informed us we needed to leave because they needed the table.
   

   Is this helpful?

10. CR

    ChrisR

    Greater Boston2 reviews

    2.0

    Dined on February 21, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3

    There didn't seem to be enough waitstaff or cooks. Once seated, water was brought quickly but a mixed drink took about 15 mins or more to arrive after the waitress came back by and asked "You haven't gotten your Sangria yet?" Food order took even longer. One table nearby got up and left because they got tired of waiting for their food. Their food finally showed up after we had already been there an hour. Close to 45 mins for a pulled pork sandwich to arrive. The other half of our order - a Steak & Cheese sandwich was wrong and delivered as something called a Smashed Double Stack Burger, or something like that. By this point, at around an hour, we did not have time for it to be sent back and corrected. The food was actually good. Took about 10 mins for the waitress to return with my card after she took it. Due to amount of time everything took, would likely not go back unless just going for a drink at the bar.
    

    1 person found this helpful