The Ugly Duckling

The Ugly Duckling reviews from people who’ve dined at this restaurant. Based on recent rating.

1. t

   tina

   New York City1 review

   2.0

   Dined on September 1, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   Came on Sunday night at 5:15 and the restaurant was a club with loud music, a crowd of people and while we were dining smoke machines kept going off. I could understand if we had dined around 9pm, but to have a club scene at 5:15 is ridiculous. We will not be returning.
   

   The Ugly DucklingResponded on September 3, 2024

   Tina, we are sorry to hear that you were upset with your recent visit to The Ugly Duckling. Please know that it is posted on our website that starting at 4pm, we have our Sunday Funday parties, especially on a holiday weekend like this past weekend. We do hope you understand and that you will give us another chance in the future.
   

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2. E

   Emily

   New York City9 reviews

   5.0

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food and drinks were great! Very good music.
   

   The Ugly DucklingResponded on August 26, 2024

   We are so glad to hear it, Emily! Hope to see you again soon!
   

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3. S

   Sviatlana

   New York City5 reviews

   1.0

   Dined on August 15, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The entrees came before appetizers,we need to ask for plates and utensils,very loud music inside,we were moved outdoors.
   

   The Ugly DucklingResponded on August 19, 2024

   We are sorry to hear that you disappointed with your recent visit to The Ugly Duckling. Having great service is very important to us, so it was disappointing to read your review. We will be discussing this event with our staff to make sure that this does not happen again. We do hope you give us another chance in the future so we can show you The Ugly Duckling how it is supposed to be experienced.
   

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4. OT

   OpenTable Diner

   Greater Boston2 reviews

   3.0

   Dined on March 17, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   It was good but because I went during St. Patrick’s Day the food did come a little late but my server did accommodate us which was nice of him.
   

   The Ugly DucklingResponded on March 18, 2024

   Thank you so much for visiting us during St Patrick's Weekend, and we appreciate your patience in regards to your food. Please know that this is not a typical occurrence for us! We do hope that we see you again soon for an improved experience!
   

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5. CL

   CLAUDIAK

   New York City4 reviews

   1.0

   Dined on September 28, 2023

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   The waiter was great considering he works the bar. Food was not good did not have a couple of items on the menu and we closed the restaurant at 8pm! It’s considered off season but we’ll never return
   

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6. CW

   ChrisW

   New York City13 reviews

   2.0

   Dined on September 2, 2023

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   First off, no parking. The menu we got in the restaurant was a fraction of what we saw online. The place was pretty empty and the service was poor. The food was good but the prices were insane for basic “bar food”. $22 for a burger? C’mon
   

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7. OT

   OpenTable Diner

   New York City4 reviews

   3.0

   Dined on August 27, 2023

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Was disappointed because food we ordered was not available (Tuna, Fried Lobster) we should have been notified of this when we ordered…they claim to have not gotten a delivery. As a replacement I ordered a burger cooked medium and it came out well done. To the managers credit he did give us a credit for the bill and a gift card for a future visit.
   

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8. n

   neldam VIP

   New York City181 reviews

   5.0

   Dined on August 14, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and very good service in a fun restaurant
   

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9. CG

   CG15

   New York City4 reviews

   5.0

   Dined on July 23, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time visiting the Ugly Duckling and they did not disappoint. When we first walked in we were a little confused if we just sit anywhere or wait to be seated. They were a little busy so we allowed for someone to see us to sit. We sat our table near the DJ. We were greeted by the staff immediately asking if we wanted water and then by the waiter. Our waiter Layla was awesome from start to finish. She was quick with the drinks, friendly & professional. We made it on time for brunch. The food was delish!! Pancake tacos were so filling, the calamari was fresh! The drinks come with ducks in them, favorite drink was the frozen strawberry margarita!! Definitely will be going back
   

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10. OT

    OpenTable Diner

    Jacksonville2 reviews

    5.0

    Dined on July 23, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We celebrated my daughters birthday with friends and everything was excellent- food, service staff- highly recommend and will definitely return
    

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