The Café Southern Kitchen & Cocktails

Review summary

1. OT

   OpenTable Diner

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food and Drinks were Fabulous. The Best Bloody Mary ever!
   

   Is this helpful?

   Report
2. K

   Kelly

   Louisville

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   French toast was soggy. Sausage was cold. Took 15 to 20 minutes to get hot sausage, server brought it after we finished our meal. We had 4 diners. Another person said her food was so-so and doesn’t plan to come back. One diner had the hot brown - it was good but not as good as previous visits. Took more than 15 minutes to get a cup of coffee. Server was unorganized, whenever she came to the table, she had an excuse for what she forgot. There were at least 4 different times she came to the table and she mentioned she forgot something. She brought out our checks with no pens. Our holiday lunch with friends was disappointing. The food was cold and just fair. Server disappeared and wasn’t attentive. Overall it was a poor, frustrating and disappointing experience that put a damper on our Christmas brunch. As the person who suggested The Cafe, the entire experience made me look bad in front of my friends. I’ve been coming to the restaurant for years, since it was in the antique mall. It’s not the same. Service is not good, and the quality of the food has declined. Such a shame. This place used to be a gem and a top brunch spot. Today it was a waste of money. The server not dealing with our cold food and then bringing it at the end of the meal after we were finished, says it all.
   

   Is this helpful?

   Report
3. D

   Dianna

   Louisville

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   During the holiday season I highly recommend a reservation regardless of the time you plan to arrive. We arrived at 12 for a 12:15 reservation and stood in line to check in. We were seated by 12:30 after a brief wait for a clean table. The restaurant was decorated for the holidays and had Christmas music playing in the background. The small room on the left is where we were seated and it was extremely loud and difficult to talk amongst ourselves. Our waiter was hard to flag down! He was covering the bar area and a few other tables on the floor. We were seated for 20 minutes before he came over to take our drink order. When our sandwiches came out, we did not receive our soups, and it was another 10-15 minutes before the waiter made an appearance to check on us. Trying to get our bill to leave was another long wait. The food tasted amazing (as usual)! Great portions. Great flavors. There was only one person bussing tables and he was working super fast! We admired his commitment and hustle, hope he gets a holiday bonus! The moral of this story is if you plan a trip for lunch during the holiday season, bring your patience!
   

   Is this helpful?

   Report
4. M

   Mark

   Louisville

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The pork chop and collard greens were delicious, the Rubino was just ok , stewed apples were delicious. The service was slow .
   

   Is this helpful?

   Report
5. K

   Keturah

   Louisville

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant was closed due to a private event so our reservation was not honored. Very disappointing.
   

   Is this helpful?

   Report
6. M

   Maureen

   Louisville

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food is always amazing. Service was horribly slow which I rarely encounter.
   

   Is this helpful?

   Report
7. J

   Joanna

   Louisville

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The Cafe never disappoints. We visited today as our office Christmas lunch. Everyone was pleased with their selections. A couple got dessert to take home, and we had enough space for all 7 of us at our reserved table. the noise level was a big high, but not so much as to be offensive. Its just harder to carry on conversations at a large table with an abundance of ambient noise. The food was good, parking is easy, reservations are quick to set up. We will return!
   

   Is this helpful?

   Report
8. J

   June

   Louisville

   4 reviews

   5.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our table was ready when we arrived. Good food and good service.
   

   Is this helpful?

   Report
9. b

   barbara

   Nashville

   5 reviews

   5.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We love The Cafe. Dee took TREMENDOUS care of us and was so much fun. Thank you for a great morning💗
   

   Is this helpful?

   Report
10. J

    Joanne

    Louisville

    1 review

    5.0

    1 review

    Dined on December 13, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The Cafe is always terrific! Daily cake specials and tasty, reasonably priced food. Glad we made a reservation as it was quite busy with the holiday lunch crowd!
    

    Is this helpful?

    Report