The Tap Room at the Mayflower Inn & Spa

Review summary

1. R

   Richard

   VIP

   New York City

   9 reviews

   2.0

   9 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   From the moment we arrived, we were impressed with the ambiance and warm reception. The facility is lovely and the staff could not have been more helpful and pleasant. However, great wait staff and comfortable atmosphere alone cannot provide a great dining experience. We were warned that the place was great but the food was eh. “Stick with a burger and you’ll be fine”, my sister exclaimed. We read the menu ahead of time and thought it all sounded so amazing. Fine ingredients, imaginative combinations. What could go wrong? It almost seemed as though the kitchen and bar were run by a different organization. Drinks were slow to arrive and not as ordered. You must take the “salted” in the salted cod fritters seriously. The bass for two was undercooked and inedible and served in an unnecessarily fussy manner that did not enhance the experience. The Caesar salad and the wine were the only saving grace, as the chocolate cake lacked the essence of its name. Our waiter did a fine job and we tipped accordingly. It’s pretty clear that this is a special facility and good service does not happen by accident. The problem is clearly in the kitchen and we hope that can be addressed, as we would enjoy giving the Mayflower another chance.
   

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2. N

   Nobue

   New York City

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   A female wine server was dishonest during our visit. We brought our own bottle of wine and decanted it, leaving about one-eighth of the wine in the decanter. She didn’t even inquire about the leftover wine. Suddenly, she rushed back to the kitchen with our bottle. The manger came to apologized for this incident. It was disappointed it.
   

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3. C

   Craig

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect cozy spot in the winter. Fire up the fireplaces!
   

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4. j

   julia

   VIP

   New York City

   33 reviews

   5.0

   33 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always fabulous. Always gorgeous. Tap room is the best. Dining room is not well decorated. And the decor is cold and institutional. A major misstep for an otherwise perfect setting.
   

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5. C

   Christine

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Enjoyed a really delicious meal in the Taproom. The Salt cod fritters were a nice start to our meal. Light and crispy outside and inside you get the delicious flavor from the cod. Our entrees were the cavatelli pasta, mushroom risotto and ocean trout. All delicious!! Service was fantastic, very friendly and attentive. A wonderful evening!
   

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6. b

   brian

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, service and ambience is second to none.
   

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7. A

   Anna

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on October 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Courtesy staff, friendly and gracious server, excellent food. A bit of a drive to get there.
   

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8. A

   April

   Washington DC

   21 reviews

   3.0

   21 reviews

   Dined on October 4, 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   Driving up The Mayflower is stunning and the overall decor is gorgeous. We sat outside on a crisp fall night but assumed when agreeing to do so that heaters would be on. It took another guest requesting the heaters to be turned on and for us to request a table lamp (as no outside lights were on) for the staff to notice and oblige. While the service was a bit slow the server was very friendly. The food quality does not fit the price tag. We ordered the chicken Caesar salad and the chicken was dry and not seasoned well. We also ordered the burger and it was rather small. Not at all worth the value in my opinion.
   

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9. J

   Jen

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on September 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff was outstanding and the inn and grounds are beautiful. The spa was the best I’d ever seen. My $26 cocktail was amazing. Dinner was good, not earth shattering. That’s the only reason for the four stars. It’s definitely luxury pricing. Glad we went.
   

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10. A

    Ariana

    New York City

    1 review

    5.0

    1 review

    Dined on August 31, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Lovely place! Beautiful ambience and excellent service. Food was good, as well.
    

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