The Statler French American Bistro

Review summary

1. S

   Sharde

   VIP

   Detroit

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was just really slow, my waiter seemed distracted and overwhelmed even though the restaurant was not busy. Had to ask for water after we sat multiple times, it took him a while to get back and start us with appetizers and then our entrees. My dates food came out first and mine came out 15 minutes later so our sides had already gotten cold. Everyone at the restaurant was super nice I just wouldn’t be back for the price and the lack of service.
   

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2. M

   Michael

   VIP

   Detroit

   91 reviews

   4.0

   91 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Although my wife and her friends have dined here as a group before, it was my first time visiting. We started off with the calamari appetizer, followed by Caesar salad, accompanied by bread and butter. For our main courses, we had the Alaskan Halibut and the Salmon, both of which were delicious. We topped off the meal with a Kit Kat dessert. It was an enjoyable experience, and we'll definitely be back!
   

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3. e

   eliezer

   Phoenix

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Our party of five was hoping to have a wonderful dinner at the Statler based on previous reviews. We did enjoy our cocktails and the ambience. Unfortunately, the food was very slow in coming out and not well prepared. Several of the dishes were overcooked. We will not be returning.
   

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4. b

   bruce

   VIP

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and service was great highly recommend
   

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5. J

   Jana

   Orlando

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   For the price, this was definitely overrated. The service was mid. Food was ok, nothing stellar, and maybe don't have the staff bring around the dessert cart 3x during the meal. It was just not the experience we expected for the price.
   

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6. AD

   AngieD

   Detroit

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   I ordered the lambchops and had to return them twice. The cook obviously didn't know how to cook them. The first order was over cooked and were hard to cut. I ordered them to be cooked medium and I received well done. They took the order back and replaced them with lambchops that were cooked medium well not medium, and it seemed the cook was upset that he/she made them very salty. Seemed like they salted the chops two to three times the normal amount. At this point I told the manager that they were again not cooked to my satisfaction and returned them. At this point I didn't want to order anything else. The rest of our group had already finished their meals. The other three people in our group said that their meal was cooked fine just mine was terrible. Lucky for me we had ordered two appetizers because that was all I had to eat. To add insult to misery I ordered a decaf coffee and another person in our group ordered a regular coffee and they both were terrible. They tasted as if they had been sitting in the pot since the time they first brewed it. It smelled foul. I even had the waitress smell it and she agreed it did smell bad.
   

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7. A

   Alex

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Russell, our waiter, was the nicest human but also had great recommendations. Filet is 10/10. Lamb chops, very good. Drinks were amazing. They turned down the music a little for our larger table to hear each other. Vibes were lovely and highly recommend this spot.
   

   • 

   The Statler French American BistroResponded 4 days ago

   Thank you for the kind review, Alex! We're thrilled to hear that Russell provided you with excellent recommendations and made your evening memorable. We're glad you enjoyed our Filet and Lamb Chops, along with the drinks. We'll be sure to pass along your kind words and best wishes to Russell. He truly is a gem, and we're fortunate to have him on our team. Thank you again for your glowing review and for highly recommending our spot. We look forward to welcoming you back soon!
   

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8. B

   Bob

   Detroit

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and the food was great. We went for a holiday dinner and had a great time.
   

   The Statler French American BistroResponded 3 days ago

   Thank you for taking the time to leave us a wonderful review, Bob. We look forward to welcoming you back soon!
   

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9. S

   Steven

   Toronto

   13 reviews

   4.0

   13 reviews

   Dined on December 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Server Marcus was awesome. Beat salad lacked goat cheese. Halibut was lacking flavour. Steak was great Calamari was fantastic
   

   The Statler French American BistroResponded 3 days ago

   Thank you for the feedback, Steven. We look forward to serving you again soon.
   

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10. m

    mark

    Detroit

    6 reviews

    3.0

    6 reviews

    Dined on December 21, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2

    They didn’t serve an item on the menu I was going to order. The waitress said it was because the restaurant was no longer ‘French’! It also was VERY noisy. Finally, the fish I had to order because they weren’t ’French’ wasn’t cooked properly.
    

    The Statler French American BistroResponded 3 days ago

    Thank you for sharing your feedback, Mark. We apologize for the inconvenience you experienced with the menu change and the noise level during your visit. Our team is continually working to improve, and your input is invaluable. Regarding the menu, we have recently made changes to reflect a new direction and add variety, and we regret that this affected your dining experience. We will also address the noise levels to ensure a more comfortable atmosphere for our guests. As for the fish, we take your comments seriously and will promptly rectify such issues. We hope to earn the opportunity to provide you with a seamless experience in the future.
    

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