The Spring Inn

The Spring Inn reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Bill

   Berkshire7 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Menu and food was great but let down by very poor service. Took a while to get someone to take our order (had to ask) and when the drinks finally arrived, the guy had no clue as to which drink was which. Food order arrived pretty late and 4 of us had pretty much finished by the time the final 3 meals arrived (had to go up to the bar to ask). It’s a shame as it’s a good venue and the food is decent and well priced. There was no one directing the room and staff just weren’t sure what was going on. They did offer free coffees and a dessert for the delay whiteout prompting but this was the only proactive part of the lunch. Everything else was entirely reactive which was a shame. Maybe give it a go in a few months when service is better.
   

   The Spring InnResponded today

   Hello Bill, Thanks for the honest feedback. We’re glad to hear that you enjoyed the food, but we’re really sorry the service didn’t live up to expectations. We’ve taken note of your points about timing and communication, and we’re actively working on improving those areas to ensure a better experience. We appreciate your understanding and patience, and we’d love for you to give us another try soon. Kind regards, The Spring inn team.
   

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2. A

   Ann

   Berkshire1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Not such a good experience today. Drinks were okay but then had to go and ask for someone to take our order. Food was good, but I asked for vinegar but this never arrived. Weren’t able to produce bill as system was down. I nor my friend don’t have objections to dogs but the table next to us had 4 and we weren’t asked if we minded - it could have been very awkward if either of us had an allergy.
   

   The Spring InnResponded today

   Hello Ann, Thanks for sharing your feedback. We’re thrilled to hear you enjoyed the food. We’re sorry to hear about the issues with the service and the missing vinegar. That’s definitely not the experience we want for our guests. We also understand your concern about the dogs, and we’ll make sure to be more mindful of seating arrangements in the future to ensure everyone is comfortable. We appreciate your patience with the unexpected system issue and hope you’ll give us another chance soon. Kind regards, The Spring inn team
   

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3. T

   Trevor

   Berkshire1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was nice place to eat food was very nice service was great
   

   The Spring InnResponded 4 days ago

   Hi Trevor, Thank you for the kind words! We're so pleased you enjoyed the food and had a great experience with our team. We look forward to welcome you back soon. Warm regards, The Spring Inn Team
   

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4. J

   Janice

   Berkshire1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a lovely afternoon at the spring inn pub which was recommended for us we arrived and was greeted by a lovely lady and we ordered drinks and sat outside in the garden, Then later on we had a lovely meal and after that we ended up sitting in the garden again with drinks the whole experience was brilliant it made a lovely afternoon would definitely recommend.
   

   The Spring InnResponded 4 days ago

   Hi Janice, Thank you for the lovely feedback! We're so glad you enjoyed your afternoon with us and had a great experience. We hope to welcome you back again soon! Kind regards, The Spring Inn Team
   

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5. p

   perry

   Hampshire2 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked for Mother’s Day lunch and they didn’t disappoint. The food was excellent Especially the roast trio and the beef short rib pie. The service was quite quick considering how busy it was. The staff were friendly and helpful.
   

   The Spring InnResponded on April 1, 2025

   Hi Perry, Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your Mother’s Day lunch with us, especially the roast trio and beef short rib pie. It’s fantastic to know we could make your experience memorable. I'll be sure to pass along your kind words to our team. We look forward to welcoming you back for future celebrations! Kind regards, The Spring inn team.
   

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6. S

   Sue

   Berkshire1 review

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unusually for a Friday the Spring Inn seemed very quiet hence the noise level low. As always food and service good. If I have one criticism it would be the lack of a round table if a group of people go. Last time I went there were 8 of us and it is very difficult maintaining conversation. Would thoroughly recommend the Spring Inn.
   

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7. L

   Lesley

   Berkshire2 reviews

   5.0

   Dined on March 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was good - lovely cheerful, helpful staff. I had a toasted sandwich which was delicious. We enjoyed the music selection today!
   

   The Spring InnResponded on March 19, 2025

   Hello Lesley! Thank you for sharing your experience. We are thrilled to hear you enjoyed your meal and the music. We hope to welcome you again soon! Kind regards, The Spring inn team.
   

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8. K

   Karen

   Berkshire3 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Really good food but service very slow on this occasion
   

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9. P

   Paul

   Berkshire2 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the second time we have visited in the last six months as a group of 4 & we had the same waiter called Will & he is exceptional & he remembered us from last time & certain details which is impressive. The food was very good & we will definitely come back. Thanks Will for being up for a joke!! 🤣
   

   The Spring InnResponded on March 8, 2025

   Hi Paul! We are thrilled to hear you had a great experience, and that Will exceeded your expectations. I will be sure to pass on your kind words to him. We hope to welcome you again soon! Kind regards, The Spring inn team.
   

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10. T

    Tania

    Berkshire1 review

    5.0

    Dined on March 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great Food, staff was very helpful and great atmosphere!
    

    The Spring InnResponded on March 6, 2025

    Hi Tania! Thank you for your kind words. We are thrilled to hear you had a great experience. We hope to welcome you again soon! Kind regards, The Spring inn team.
    

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