The Rose Lounge, Sofitel St James

The Rose Lounge, Sofitel St James reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. BH

   BrideHerman VIP

   New York City6 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience with my family at the Rose Lounge on Christmas Day. They offer a vegan tea, that accommodated my daughters, and regular tea for my husband and me. All of the food was delicious. The interior is quite festive and the waitstaff superb. They were thoughtful enough to prepare a birthday treat for me for my birthday, which is on Christmas Day. Excellent!
   

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2. L

   Lauren

   London3 reviews

   2.0

   Dined on December 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The Rose Lounge was a total rip off - I paid £184 for a small festive afternoon tea for two, which is extortionate for what it was. This didn't even include any alcohol! The savoury course was tiny only 1 sandwich and 3 bitesize bits, the scones were two bites - for £92 per person (inc. service charge) I would expect full size scones. The cakes looked nice, but weren't for me, unpleasant flavours, but I appreciate this is personal preference. It was nice enough, the staff were friendly and the venue/atmosphere was pleasant. The cello player was a nice touch, but he only seemed to know 5 songs so it became very repetitive. There any so many other places for afternoon tea in London that I would recommend over and above here.
   

   The Rose Lounge, Sofitel St JamesResponded on December 14, 2024

   Dear Lauren, Many thanks for sharing your feedback. I am sorry you felt our afternoon tea offering did not represent good value. At Sofitel London St James we strive to display our genuine hospitality and generosity. Whilst we are committed to a sustainable approach with every dining experience, refills are always available. I sincerely apologise if that was not clearly communicated during your stay. I am very grateful for the kind feedback regarding our team and the general atmosphere. I would appreciate if you could contact me directly to further discuss your feedback. With kind regards Ivan Di Nasta Food & Beverage Manager
   

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3. A

   Autumn VIP

   Chicago16 reviews

   5.0

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the most wonderful afternoon tea with my daughter at The Rose Lounge! The pink decor and cozy chairs made us feel like princesses, and the staff went above and beyond to make our visit special. Love how they served everything on traditional tiered stands – the warm scones were a highlight and my daughter couldn't get enough of the treats! Perfect spot for a special mother-daughter date in London, though definitely book ahead. Worth the magical experience!​​​​​​​​​​​​​​​​
   

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4. A

   Andrew

   Miami2 reviews

   5.0

   Dined on September 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very genteel presentation with excellent food and service in a lovely setting.
   

   The Rose Lounge, Sofitel St JamesResponded on December 14, 2024

   Dear Andrew, We are truly grateful for your wonderful feedback. We hope we will have the pleasure of welcoming you back for another delightful meal. With kind regards Ivan Di Nasta Food and Beverage Manager
   

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5. OT

   OpenTable Diner VIP

   San Francisco1 review

   5.0

   Dined on June 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best service we have ever experienced. The servers we had specifically Georgiana and Romania were the absolute best! They took their time explaining everything to us and did it so perfectly. I really recommend this place for high tea.
   

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6. OT

   OpenTable Diner

   Monterrey4 reviews

   5.0

   Dined on May 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ramona was an excellent added value to the experience… enjoyed chatting with her and her colleague. Thanks
   

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7. J

   Jackie

   Louisville6 reviews

   5.0

   Dined on May 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful experience. Staff were beyond courteous. Well worth the trip!!!
   

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8. N

   Natalia

   Washington DC12 reviews

   4.0

   Dined on December 26, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely tea service. I thought the finger sandwiches were a bit underwhelming (desserts were great, so save a lot of room), and it’s not as cool of a spot as some other teas in London. Service was friendly and attentive, and the teas were good.
   

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9. OT

   OpenTable Diner

   London4 reviews

   1.0

   Dined on December 26, 2023

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Would not recommend. Ridiculously overpriced for what it is. Food was not good, tea was very boring overall regret
   

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10. OT

    OpenTable Diner

    London2 reviews

    3.0

    Dined on December 1, 2023

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 3

    The service is outstanding. But, the food. Its so overpriced and yet bland and boring. And If you pay 80 pounds, i expect more than i quarter of a muffin.
    

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