The Ridley

Review summary

1. K

   Kathleen

   Richmond

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   We made reservations at the Ridley about a month ago to have dinner before seeing Trans-Siberian Orchestra at JPJ. We arrived a few minutes early for our reservation and it took a few minutes for someone to greet us at the desk. We were seated promptly. Our server started out pretty great. She took our drink, appetizer, and dinner orders all at the same time. Drinks seemed to take a little longer than normal to be delivered. Appetizer seemed to come out relatively quickly. Dinner took a long time to arrive. I'm not quite sure how much time elapsed but our server did drop by the table and say that they'd had an unexpected "70 top" arrive and the kitchen was backed up and that our food would be up in about 10 minutes. We did not see her again for much longer than 10 minutes. Meanwhile, a 4 top table, seated after us and that ordered after us had their food delivered and mostly eaten before our food arrived. It was just my husband and I - I ordered a Caesar salad with salmon and my husband had a burger and fries. When the food arrived, it was evident it had been sitting for a while. The fries weren't cold but they were not hot. Salmon was not hot. Salad seemed as though it had been sitting. After the food was delivered, our server didn't check on us once. Didn't offer us another drink. Didn't refill water. Nothing. I had to ask another server to bring the check to us. For a burger, a salad with salmon, a brussels sprouts appetizer and 2 drinks we paid $87 plus tip. Based on this experience alone, we would choose somewhere else to have our pre-TSO dinner next year.
   

   Is this helpful?

   Report
2. R

   Ram

   Richmond

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Ridley offers a mix of strengths and little areas for improvement, but overall, it’s a spot worth visiting, especially for its warm atmosphere and accommodating service. As someone who isn’t a Southern food expert but is quickly becoming a fan, I found this experience enjoyable and eye-opening. The Skillet Cornbread is a standout dish—rich, flavorful, and perfectly baked. The ribeye is cooked to the requested doneness and absolutely delicious, while the lava cake is rich, decadent, and the perfect end to the meal. The Chef’s Seasonal Crème Brûlée is fantastic, with a satisfyingly crunchy crust and a delightful surprise at the bottom. Some dishes could use a bit more refinement. The Fried Wings in Phoenix Rub lack flavor, and while the chicken isn’t notably fresh, it thankfully doesn’t have an off taste. I’m looking forward to trying the maple BBQ rub next time for comparison. The gumbo is decent but not extraordinary, and the blackened salmon is unfortunately dry, which diminishes its potential. But then again, as someone who is not familiar with Southern Dish, they don’t taste bad, they just lack texture for them to be memorable. The service is impeccable. The staff is attentive and accommodating, with Lucas standing out for his professionalism and attentiveness. Their hospitality added to the enjoyment of our meal. The Ridley shines in its standout items and excellent service. It’s a place we’ll happily recommend to friends and family visiting the area. Looking forward to our next visit!
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Is this helpful?

   Report
3. C

   Cheryl

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Server made the experience the best. Shelley was engaging - attentive and fun. We were celebrating a birthday. She checked back often. And sang HB the best. As for the food - couldn’t taste the cheddar in the cheddar waffle but the avocado toast and French fries were good.
   

   Is this helpful?

   Report
4. C

   Courtney

   E. Tennessee

   1 review

   5.0

   1 review

   Dined on December 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. I had the salmon, my husband had the turkey sandwich and both were great. We had no complaints whatsoever! We also had our toddler with us and both our hostess and server were both very kind and sweet to her. It was decorated for Christmas also and the atmosphere was great.
   

   • 
   • 

   Is this helpful?

   Report
5. M

   Mary

   Richmond

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our party of four dined at The Ridley for Sunday brunch. Our server, Shelly, was truly phenomenal. She was supremely prompt, efficient kind and warm. The food—presented immaculate and enjoyed by us all. We have vowed to return to see Shelly again. Thank you!
   

   Is this helpful?

   Report
6. S

   Susan

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   This was our second time there. After the first wonderful time we wanted to go back. The service was horrible. There were only three parties in the place and all the servers were hanging out together near the register and/or the kitchen entranceway talking and laughing. At no time after we received our order did any one come to check on us. The only time we were able to get a server's attention was for the check. We will not be returning.
   

   1 person found this helpful

   Report
7. f

   fernando

   VIP

   Richmond

   124 reviews

   5.0

   124 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was a quiet afternoon after Thanksgiving, food was good but service kind of slow.
   

   Is this helpful?

   Report
8. S

   Sarah

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Went to the Thanksgiving dinner and the food was cold/not everything was out/it tasted awful. Was not worth the $45. 
   

   Is this helpful?

   Report
9. P

   Polin

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The place was not worth the cost. My burger came out burned, my son's chicken and waffle was overcooked and greasy. The only the thing that was decent were the oysters, I guess because they didn't need to be cooked. The drinks were terrible and service was horrible. Never coming back I would rather go to corner grocery store then ever eat there again. Very disappointing.
   

   Is this helpful?

   Report
10. P

    PAUL

    VIP

    San Diego

    55 reviews

    4.0

    55 reviews

    Dined on November 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    4s across the board. Can't go wrong at The Ridley for decent food at a good price. Had a standard fare dinner and breakfast there - both were yummy!
    

    Is this helpful?

    Report