A Certain Flair Catering at Lougheed House

Review summary

1. C

   Christianne

   VIP

   Calgary

   3 reviews

   5.0

   3 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding interaction with the players in our murder mystery dinner evening. Excellent ambience, live-it environment , fun, interactive and as alway, food is love!
   

   A Certain Flair Catering at Lougheed HouseResponded on February 5, 2025

   Thanks Christianne!! So happy to hear you enjoyed your evening!!
   

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2. A

   Amanda

   Calgary

   5 reviews

   2.0

   5 reviews

   Dined on February 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our food was cold when we got it and our orders were messed up. They gave the wrong soup to a person at our table who had allergies to it. It was the worst experience I've ever had in my life. Other tables in our area were messed up too. Use a different company next time.
   

   A Certain Flair Catering at Lougheed HouseResponded on February 5, 2025

   Hi Amanda, We are VERY sorry to hear that the meal was not enjoyed and that the service was not up to the standard that we strive for. We sincerely appreciate the feedback, and it has been passed along to our kitchen and catering team. We have also reached out to you in a separate message with additional information. Unfortunately when the reservation is made it only supplies us with how many guests and how many orders of each selection along with the name of the guest who made the reservation, so our servers do not know exactly which guest at which table ordered which selection therefore we rely on the guest notifying us when the meal is brought to the table. Again our apologies and Thank you again for the feedback as it really helps us to work on improvements.
   

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3. K

   Kevin

   Calgary

   21 reviews

   5.0

   21 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Relaxing experience for their Christmas tea. Service was good and the food was excellent - very nice variety of savoury and sweet. The ambiance of the Loughheed House added to the specialness of the occasion.
   

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4. K

   Ken

   Vancouver

   1 review

   2.0

   1 review

   Dined on December 22, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 5

   The food was not good. Bread and baked goods were dry and stale. Definitely not fresh. Very minimal flavours. We were extremely disappointed. The service was very slow and not attentive. For High Tea in a historic building use china tea pots!!! Not black modern plastic contraptions. Service was slow. Unsure of items on tea trays. Forgot water. The ambience was fantastic . Decorated beautifully for the holidays.
   

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5. R

   Ronda

   Calgary

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely high tea , there was plenty of of food on the tired platters .
   

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6. C

   Clarissa

   New York City

   8 reviews

   5.0

   8 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We were there to enjoy the Christmas afternoon tea. It was very tasty and we enjoyed the scenery.
   

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7. P

   Patrick

   Calgary

   4 reviews

   2.0

   4 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   I realize afternoon teas are a licence to print money, and more to the point, so does Lougheed House. They've jammed in as many tables as possible, to the point where I was seated on a wooden bench literally right on top of a steam radiator. They couldn't even be bothered to wedge a foot to prevent the table from wobbling, but luckily I had some scrap paper in my pocket as remedy. The food was mediocre at best, with at least one item (the macarons) apparently being prepackaged and not freshly made. At one in the afternoon they were all out of my wife's first tea choice, and the plastic bodum presses that the tea was served in were not precisely in keeping with the ambience. Speaking of ambience, there was very little in the way of Christmas, and what little there was - the music - wasn't audible over the table of ten next to us in any case. We then had to wait over twenty minutes for our cheque while the server dealt with the cheques for each person individually at that same table of ten. All in all, it was overpriced for a mediocre experience. I have no problem with being charged a premium price, but I then expect a premium product, and this wasn't that. EDIT: my wife reminded me that the advertising for this promised “mince pies and Christmas pudding”. Blatantly false. Except for a little peppermint on the chocolate ganache tarts, there was nothing particularly Christmasy about it.
   

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8. D

   Duane

   Calgary

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our time at the Lougheed house took us back in time with the stunning wood features in the house, the colourful stained glass windows, the amazing Christmas decorations and the beautiful China we ate on. The choices of food for our afternoon tea time were all delicious. We would highly recommend the Lougheed house if you are looking for a lovely afternoon out.
   

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9. J

   James

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, food and decor were excellent. Could not ask for better.
   

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10. V

    Victor

    Montreal

    2 reviews

    5.0

    2 reviews

    Dined on October 27, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Had a fantastic evening at the Murder mystery night!
    

    A Certain Flair Catering at Lougheed HouseResponded on October 30, 2024

    Thanks so much!! So glad to hear you enjoyed the evening!!
    

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