The Queens at Horton

The Queens at Horton reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   SUE

   Birmingham1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, lovely place and service was excellent.
   

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2. P

   Patrycja

   Shropshire1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 5

   I wasn't happy with the service. And it wasn't first time. Definitely will look for other places with roast dinner
   

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3. J

   Jane

   Shropshire1 review

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We booked a table for a mealtime that was later than we would normally opt for due to necessity - our plans during the day dictated the time we would return. That said, it would not prevent us from returning! The menu selection was varied and food quality good. One of the starters (mushrooms) disappointed as it wasn't as expected. Poor choice or description that needs to be reviewed? The main courses opted for were more than ample, in fact the Southern Fried Chicken Stack was too big and the coating seemed overcooked although the flavour was lovely. A significant proportion of theses two meals were uneaten. In hindsight, perhaps better chosen without a starter or a different combination of starter and main meal. The pub itself is lovely, warm and welcoming. We were from out of area and had opted for the venue due to its proximity to the activities our weekend entailed - we would definitely recommend tThe Queens and hope to return in the near future.
   

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4. I

   Ian

   Shropshire1 review

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   You couldn't fault anything. The staff were polite and very friendly. Nothing was to much trouble. The menu was very good value. Would highly recommend.
   

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5. E

   Elizabeth

   Shropshire1 review

   4.0

   Dined on April 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   An ideal place to meet friends for lunch - easy to find, decent car park and lovely food.
   

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6. R

   Ronald

   Shropshire3 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, excellent food (chicken liver parfait starter and sirloin of beef main), prompt yet discreet service and relaxed atmosphere. The beef was so tender that teeth were not required. Have enjoyed many meals here and hopefully many more in future. Perfect Sunday lunch.
   

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7. M

   Manjit

   Shropshire1 review

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Go to Queens several times a year including for our Christmas work party. The food is always lovely. On the recent visit, the service was not great. One of the waitresses kept huffing as she walked away from our table. The same waitresses was asked twice for a straw which never appeared and eventually a male server was asked and he brought it straight away. Two hours after we arrived, the same waitresses rudely told us that we had to vacate the table even though we hadn't all finished our puddings. I appreciate that the table is needed after two hours but don't offer the desert menu if there isn't enough time to bring it out and allow us time to eat it. There was a fly in one of the meals but we believe this may have flown in from the open window. Queens did take that meal of the bill for us and that appreciated. A bit disappointed about the customer service as I had recommended the restaurant and family have said that although food was nice they would not come back again.
   

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8. D

   Denise

   Shropshire2 reviews

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, staff really attentive. Food really nice. Good portions and well presented.
   

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9. K

   Karen

   Shropshire1 review

   4.0

   Dined on April 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely venue. Food was good, but the waiters could do with brushing up on the menu as when asked what some of the meals came with, ie. veg, they didn’t know. Some blinds fitted to the large patio doors would good for guests when the sun is setting Need to replace some locks in the toilets, both male and female. But overall a nice place to visit and would come back.
   

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10. C

    Christopher

    Shropshire1 review

    4.0

    Dined on March 30, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was great, as always. The normally excellent service was below par though. After taking our order and delivering the food and drinks to the table we were not checked on again until we had finished our meals. Not asked if we wanted more drinks or how the food was. We asked for, and got, the dessert menu. We then sat for approximately 15-20 before I had to go and find someone to ask if we could order dessert. I then had to find someone so I could pay the bill It was as if the staff forgot they had customers in the room that they sat us in. We are fairly regularly here and this is not the level of service we have come to expect.
    

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