The Prime Rib

The Prime Rib reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tamesha

   New Orleans1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was great. The ambience was spectacular but most of all the great customer service. I would definitely recommend you try and I will be coming back in the near future.
   

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   The Prime RibResponded 1 day ago

   Thank you for such a thoughtful review, Tamesha! We're delighted that you enjoyed the food, ambience, and especially our service. We truly appreciate the recommendation and look forward to welcoming you back soon.
   

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2. C

   Crystal

   E. Tennessee1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tyler and Nicholas were fantastic! Food was amazing! We will be back!!
   

   The Prime RibResponded 1 day ago

   We love hearing this, Crystal! Huge shoutout to Tyler and Nicholas -- we’ll be sure to share your compliments with them. So glad you enjoyed everything, and we can’t wait to have you back!
   

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3. M

   Milton

   Unspecified1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very elegant dining experience. Great ambience followed by great food and service, We will be back.
   

   The Prime RibResponded 1 day ago

   We're glad you could spend the evening with us, Milton! Thank you for the kind words about the ambience, food, and especially Noelle -- we’ll be sure to pass along your compliments. Looking forward to your next visit!
   

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4. J

   Joseph

   Shreveport1 review

   4.0

   Dined on April 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Drinks: have had better espresso martinis, was good, just not the caliber I expected. Appetizers: colossal shrimp were excellent, the crab au gratin flavor was fantastic, but was hardly warm, the bread served with it could have broken teeth, so we stuck with the dinner rolls. Main Courses: salads were great, filet, lamb chops and ribeye were all superb! Dessert: chocolate cake was to die for - seriously enough for 4 people, however the gelato left much to be desired for. Service was top notch!
   

   The Prime RibResponded 6 days ago

   Top-notch service and standout entrées -- that’s the experience we aim for, and we’re glad it came through, Joseph. We truly appreciate your thoughtful notes on each course. Sounds like the filet, lamb, and ribeye were stars of the show, with that chocolate cake stealing the finale! We’d love the chance to welcome you back and raise the bar even higher.
   

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5. C

   Constantin

   Shreveport1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good meal. Prime Rib was outstanding. Maybe a bit louder than expected but overall good experience. Ask for Noel!!
   

   The Prime RibResponded 6 days ago

   Not to worry, Constantin -- Noel’s not going anywhere! We’re so glad you enjoyed your meal and had a great experience with our team. We’d love to welcome you back for another outstanding dinner!
   

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6. R

   Reggie

   Shreveport1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible experience at The Prime Rib on last night. We had the sea bass and it was phenomenal!!! The 5 cheese Mac and Cheese was good and the Brussels Sprouts were amazing as well! Our server Kara was amazing! She made incredible suggestions and was extremely knowledgeable of the menu items. Overall I think it was a strong 9/10; honestly I thought the music could have been a little softer, but that’s the only thing I found to say bad about an otherwise great night out with my wife! Strongly recommend anyone to try this place.
   

   The Prime RibResponded 6 days ago

   A delicious dinner paired with wonderful service and a great date -- sounds like the perfect evening to us, Reggie! We’re so glad you chose to spend it here. Kara, Scott, and the team would love to welcome you back for another phenomenal sea bass dish (or a few more of their favorite recommendations) anytime.
   

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7. A

   Aimee

   DO NOT USE5 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, drinks and atmosphere!! We definitely plan to visit again!
   

   The Prime RibResponded on April 7, 2025

   So happy to know you enjoyed your visit, Aimee! We can't wait to welcome you back in again for another great night.
   

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8. E

   Eric

   Shreveport2 reviews

   4.0

   Dined on April 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great Ambience and Service! Bring some Tony’s seasoning for southern spice and you will be fine! but great atmosphere!
   

   The Prime RibResponded on April 7, 2025

   We're glad you enjoyed your time here, Eric! Hoping your next meal with us is even better.
   

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9. M

   Mike

   Shreveport3 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 5

   It started when we pulled up in valet. I gave them my keys and a tip. Then was told they are closed at 7pm and to retrieve my keys at front desk and my vehicle would be on the first floor of the garage. Had reservations for 5 at 6:00 pm. Wow. Next 10 till six our table is not ready. Made reservations the day before. Next we were sat and waitress was very nice. We knew it was going to be expensive but so wanted to try it. Our other party arrived and orders were begun. All went ok until food arrived. The appetizers were great. Then the entree. Had order wrong but we said just set it down we will eat it. Blackened fish was seasoned like you would a child’s plate. It was good but not blackened. My wife ordered salmon got red fish. They apologized but did not do anything like not charge for it The did say we will remake it but she did not wanting to be sitting there eating by herself,since we already had ours The Bisque was good but Luke warm. Nobody else had an appetizer. Nobody refilled my tea at 5 dollars a glass, nor removed my soup bowl or diner plate after eating. We saw the manager but he never came over to welcome us or ask if everything was ok Ok now it time for bill. We had two parties and my friend reached over and said you see this? On the left side of the bill you had a total including a 22 percent tip. Plus a 3 percent facility fee. So 25 percent added to your bill with no say so. On the right you get a bill but it doesn’t show any of this but does have a gratuity line. If you weren’t paying attention or maybe had a couple of tot-ties I’m sure you would have wrote in an additional tip. This is totally unexcepatable. Wow added a 25 percent tip and facility fee for gracing their restaurant. I was so disappointed this was our newest restaurant or casino. I was so embarrassed. I had people from Nashville down and 90 year old momma and I could only apologize. Please be aware of this . It will be a while before I go back Mike Halphen Chief of Police Ret:
   

   The Prime RibResponded on April 2, 2025

   Thank you for sharing your experience with us, Mike. It’s clear that there were several aspects of your visit that didn’t meet yours or our expectations, and we understand how frustrating that must have been, especially when hosting out-of-town guests and family. We appreciate your feedback on the food, service, and billing, as transparency and quality are priorities for us. Your feedback helps us identify areas for improvement, and we’ll be addressing them with our team. We hope you’ll consider giving us another chance in the future to provide the experience you were hoping for.
   

   2 people found this helpful

10. R

    Rodney

    Dallas2 reviews

    2.0

    Dined on March 30, 2025

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4

    I ordered the tomahawk steak again and again it came out well done they sent it back and 40min later another came out my date had already finished her plate and was playing a game on her phone I was was provided a sample of lobster bisque while the order was corrected. And by the time it came out I was over the restaurant and was ready to go so we had to box it up and then the check came and the mishap of the totals … they really need to organization structure together because they will be apologizing to every guest all the time …
    

    The Prime RibResponded on April 2, 2025

    We never want issues with your meal to take away from your experience, Rodney. Waiting that long for a corrected order while your date finished her meal is understandably frustrating. We appreciate you sharing your feedback, as consistency and efficiency are things we’re always working to improve. We hope you’ll consider giving us another shot to provide the seamless and enjoyable dining experience you deserve.
    

    2 people found this helpful