The Post Room

Review summary

1. N

   Nathan

   San Francisco

   1 review

   vip
   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   food was OK, not worth the cost - not super comfortable
   

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2. G

   Grace

   Washington DC

   52 reviews

   vip
   1.0

   52 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Such a waste of money. Went for Thanksgiving dinner where the meal was $90 per person. Almost every dish was a miss - dry hard focaccia bread, watered down pumpkin soup, dry turkey, and chewy lean cut rib roast. “Sides” included gravy, cranberry sauce, and stuffing cubes. On top of that, service was extremely slow although it didn’t look like the place was even half full. I usually have no issue with automatic gratuity but the service we received was nowhere near that. Also, it was not clear that the buffet was only for lunch on open table, so we booked thinking it is offered all day. Based on how the food tasted, we have no interest giving this place another try for regular dining.
   

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3. W

   William

   San Francisco

   80 reviews

   vip
   5.0

   80 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful restaurant, live music with a singer, and a table for 5 just close enough. Several stations, as it was Thanksgiving. Salads, pastas, great veggies and excellent turkey, roast beef and porchetta. Delicious desserts. And wonderful wines, all included. Excellent and attentive service from all staff, a great start to the Holidays. Enjoy!
   

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4. R

   Rossini

   San Francisco

   12 reviews

   vip
   4.0

   12 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service was excellent. The food choices were good. I think offering an option without wine would be more appealing and later seating for Thanksgiving dinner.
   

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5. m

   martha

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful dining room. Quiet and lovely lunch spot.
   

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6. T

   Tiffany

   Caribbean

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lamb shank was devine! Servie was phenomenal and Cosmo was one of the best I’ve had!
   

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7. C

   markC

   San Francisco

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The venue is spectacular. Piano plane was awesome. Food was OK. Service was great.
   

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8. E

   Emily

   San Francisco

   1 review

   vip
   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful service and good enough food. The room is cozy with a fire.
   

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9. K

   Karoline

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We went there for SF week to try it out. Appetizers were good, our main was just slightly odd as we got the lamb shoulder which was essentially a huge piece of meat with tiny garnishes and without any sides or vegetables. Desserts were fine, but nothing special. Cocktails were unfortunately not good. It didn’t feel like the service experience matched up with the already included 20% tip. This experience has made us not want to come back.
   

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10. J

    Jesse

    San Francisco

    8 reviews

    vip
    2.0

    8 reviews

    Dined on November 16, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2

    The food was decent, particularly a tarragon-forward stone fruit burrata on toast. Entrees were hearty and luscious, if a bit indelicate for the price point. Weirdest thing was the lighting. With the bright lobby and dim restaurant lights it felt like we were eating in the dark, on a perfunctory stage set. They should turn up the chandelier lights or look at some kind of curtain dividing the restaurant from the hotel lobby. Then there was the service, which was idiosyncratic and obviously didn’t know which way it wanted to go between being a lobby bar (order incrementally, focus on drinks and shared plates) vs being a restaurant (order a meal upfront and customer expects service with timing). The team were personable and friendly and I feel for them with the format of the place. It did look like the back room had better lighting so maybe if dinner guests were seated there and the lobby was treated more as a bar, it would work better. But the lighting and color story are still hella problematic.
    

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