The Porter's House

The Porter's House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   John VIP

   Charlotte16 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, wonderful service! One of our favorite restaurants.
   

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2. M

   Michael

   Charleston12 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience with food and service as we celebrated our birthday and Mothers Day 🙌🏾🙏🏾❤️
   

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3. M

   Megan

   Charlotte1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience. Ed was our waiter and he was absolutely wonderful!! Giving us enough space to have good conversation but also very attentive.
   

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4. H

   Heather

   Charleston6 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was great and service was very good. However, I was disappointed they no longer have the “wine flights” on the menu any more and they never brought back the calamari for an appetizer (it was so good!) We sat in the bar, as we have done previously, and enjoy the more lively ambiance there.
   

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5. A

   Amy

   New York City4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The porterhouse has been our favorite restaurant for the past five years. Every single time we go, we have had the pleasure of having Aza as our waiter. He treats us like family and is always willing to go above and beyond. Thank you for a wonderful memorable night.
   

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6. B

   Bonnie VIP

   Charlotte9 reviews

   1.0

   Dined on April 30, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   What a disappointing dinner experience! We chose The Porter's House to celebrate a family birthday, having held similar occasions at the restaurant previously. However, last night's experience was a significant deterioration in quality - - if this is the new standard, we will not return. Slow, distracted service - we were promptly greeted and seated by the hostess, but waited more than 10 minutes to be acknowledged by a server. Throughout the meal, we needed to wave the server over to our table from across the dining room for various needs. He was very friendly, but obviously distracted. Poor quality food - all 3 steaks ordered "medium" and arrived differently (one was perfect, one was rare, one was well). The asparagus was all seeded and not enjoyable to eat - when brought to the server's attention, we were told "sorry" with no offer to resolve the issue. The carrots, while tasty, were not cooked through. And, the lobster thermidor off-menu special was missing a key ingredient - lobster! The special was presented as having "loads of lobster in the sauce, along with a 6 oz tail" - the tail was there, however, no lobster could be found in the sauce. Birthday acknowledgement- it was a nice touch to have a birthday card from the staff on the table when we were seated, however, the cold slice of grocery-store birthday cake served at the end of the meal was an enormous disappointment. Homemade desserts are loudly touted as a house specialty, with numerous mentions to us of the "complimentary cheesecake" by servers last night. This hype only emphasized the poor quality of the layer cake that was presented - it would have been better to have offered nothing. Having spent $429 on a meal for 3 people, what we had hoped would be a lovely celebration left us all sorely disappointed and a bit angry. We could have eaten anywhere in Charlotte - likely for half the price and twice the quality. We will not return.
   

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7. J

   Joe

   Charlotte8 reviews

   4.0

   Dined on April 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Shrimp with bread and sauce appetizer and Halibut main course were delicious. The service was excellent.
   

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8. T

   Tina VIP

   Philadelphia45 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We were seated outside. Be warned it is in a busy shopping/dining area so there is a constant stream of loud cars and families. It’s not quiet or intimate outdoor dining. The outdoor furniture feels cheap. The food was good, steaks well cooked.
   

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9. S

   Stephanie

   Atlanta5 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food. Great service! We were sat right away. Server, Assa (sp?), was great! The perfect amount of attentiveness from our server. All courses and the check came out timely; we weren't waiting at all. Good wine selection. Drinks were delicious.
   

   The Porter's HouseResponded on April 19, 2025

   Hello Stephanie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your evening with us. It's always our goal to provide a great dining experience for our guests. We appreciate your kind words and look forward to welcoming you back to The Porter's House soon. Best regards, The Porter's House Team
   

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10. D

    Danny VIP

    Charlotte44 reviews

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    These folks serve as fine of a steak as you will find in Charlotte. The staff is always welcoming and friendly.
    

    The Porter's HouseResponded on April 15, 2025

    Thanks for the review, Danny! We're thrilled to hear that you enjoyed your steak and found our staff to be friendly. It's always our pleasure to provide a memorable dining experience for our guests. We appreciate your feedback on the value and we're always working to provide the best for our customers. We hope to see you again soon at The Porter's House!
    

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