The Porter's House

The Porter's House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Amy

   New York City4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The porterhouse has been our favorite restaurant for the past five years. Every single time we go, we have had the pleasure of having Aza as our waiter. He treats us like family and is always willing to go above and beyond. Thank you for a wonderful memorable night.
   

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2. B

   Bonnie VIP

   Charlotte9 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   What a disappointing dinner experience! We chose The Porter's House to celebrate a family birthday, having held similar occasions at the restaurant previously. However, last night's experience was a significant deterioration in quality - - if this is the new standard, we will not return. Slow, distracted service - we were promptly greeted and seated by the hostess, but waited more than 10 minutes to be acknowledged by a server. Throughout the meal, we needed to wave the server over to our table from across the dining room for various needs. He was very friendly, but obviously distracted. Poor quality food - all 3 steaks ordered "medium" and arrived differently (one was perfect, one was rare, one was well). The asparagus was all seeded and not enjoyable to eat - when brought to the server's attention, we were told "sorry" with no offer to resolve the issue. The carrots, while tasty, were not cooked through. And, the lobster thermidor off-menu special was missing a key ingredient - lobster! The special was presented as having "loads of lobster in the sauce, along with a 6 oz tail" - the tail was there, however, no lobster could be found in the sauce. Birthday acknowledgement- it was a nice touch to have a birthday card from the staff on the table when we were seated, however, the cold slice of grocery-store birthday cake served at the end of the meal was an enormous disappointment. Homemade desserts are loudly touted as a house specialty, with numerous mentions to us of the "complimentary cheesecake" by servers last night. This hype only emphasized the poor quality of the layer cake that was presented - it would have been better to have offered nothing. Having spent $429 on a meal for 3 people, what we had hoped would be a lovely celebration left us all sorely disappointed and a bit angry. We could have eaten anywhere in Charlotte - likely for half the price and twice the quality. We will not return.
   

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3. J

   Joe

   Charlotte8 reviews

   4.0

   Dined on April 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Shrimp with bread and sauce appetizer and Halibut main course were delicious. The service was excellent.
   

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4. T

   Tina VIP

   Philadelphia45 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We were seated outside. Be warned it is in a busy shopping/dining area so there is a constant stream of loud cars and families. It’s not quiet or intimate outdoor dining. The outdoor furniture feels cheap. The food was good, steaks well cooked.
   

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5. S

   Stephanie

   Atlanta5 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Good food. Great service! We were sat right away. Server, Assa (sp?), was great! The perfect amount of attentiveness from our server. All courses and the check came out timely; we weren't waiting at all. Good wine selection. Drinks were delicious.
   

   The Porter's HouseResponded on April 19, 2025

   Hello Stephanie, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your evening with us. It's always our goal to provide a great dining experience for our guests. We appreciate your kind words and look forward to welcoming you back to The Porter's House soon. Best regards, The Porter's House Team
   

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6. D

   Danny VIP

   Charlotte44 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   These folks serve as fine of a steak as you will find in Charlotte. The staff is always welcoming and friendly.
   

   The Porter's HouseResponded on April 15, 2025

   Thanks for the review, Danny! We're thrilled to hear that you enjoyed your steak and found our staff to be friendly. It's always our pleasure to provide a memorable dining experience for our guests. We appreciate your feedback on the value and we're always working to provide the best for our customers. We hope to see you again soon at The Porter's House!
   

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7. C

   Christopher

   Charlotte3 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my birthday dinner here and were completely enchanted. The ambiance strikes a perfect balance—inviting yet relaxed, with just enough background hum to allow for easy conversation without feeling exposed. The food was nothing short of spectacular, and the service was exceptional, attentive without being intrusive. For the quality, the pricing feels remarkably reasonable. I can’t recommend this place highly enough!
   

   The Porter's HouseResponded on April 15, 2025

   Hi Christopher, We're so happy to hear about your wonderful experience at The Porter's House. It's always a pleasure to know that we were able to make your birthday celebration special and your food was spectacular. We're also glad to hear that you found our service to be exceptional. Your kind words mean a lot to us and we can't wait to welcome you back for another memorable dining experience. Best regards, The Porter's House Team
   

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8. C

   Christine VIP

   Charlotte11 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for the anniversary wishes. We had a lovely evening and dinner
   

   The Porter's HouseResponded on April 15, 2025

   Hello Christine, Thank you for choosing The Porter's House for your anniversary celebration! We're thrilled to hear that you had a lovely evening with us. We truly appreciate your kind words and high ratings. We look forward to welcoming you back for many more special occasions! Best, The Porter's House Team
   

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9. B

   Bryan VIP

   New York City28 reviews

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We asked for a quiet spot and they put us in a small, private room that was perfect for our gathering. The service and food were outstanding. The Porter’s House is one of my “go to” places in Charlotte.
   

   The Porter's HouseResponded on April 9, 2025

   Hi Bryan, We're thrilled to hear that you and your guests had a great experience at The Porter's House! It's fantastic to know that you appreciated the quiet spot we provided you and found our service and food to be outstanding. We're so glad that our efforts to make your gathering special are being remembered. Thank you for choosing us as your "go to" spot in Charlotte! We look forward to welcoming you back soon. Best regards, The Porter's House Team
   

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10. C

    Chris VIP

    New York City2 reviews

    5.0

    Dined on March 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food and service were great, price point seemed high for what you get compared to other steakhouses in Charlotte but otherwise no complaints.
    

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