The Palm Court at The Sheraton Grand London

4.0

174 Reviews

£26 to £40

Afternoon Tea

Make a reservation

2 people

Nov 23, 2024

7:00 PM

Romantic
Good for special occasions
Vegetarian-friendly

Located in the heart of Sheraton Grand London Park Lane, The Palm Court is just one of the original features of the hotel from when it was completed in 1927.

Sit back and enjoy these surroundings while enjoying one of the best traditional afternoon teas in London and listening to the relaxing sounds of the harp. Combining 1920s flair and traditional ingredients, enjoy an authentic taste of the era created by our talented pastry team and be transported back in time to the prosperity of late 1920s London. Enjoy your Nineteen Twen-Tea Afternoon Tea with a Newby Tea Selection for £42 per person or with 2 glasses of Perrier-Jouet Grand Brut per person. A free-flowing Champagne option is available for £85 per person.

The Palm Court opens all day, for a light breakfast, lunch or dinner or just to catch up over a cup of tea or coffee. We also have an extensive selection of cocktails in our bar menu.

Dining areas

Additional information

Dining style
Casual Elegant
Price
£26 to £40
Cuisines
Afternoon Tea, British
Hours of operation
Daily 8:00 am–9:30 pm Afternoon Tea Mon–Fri 2:00 pm–6:00 pm Sat, Sun 12:00 pm–6:00 pm
Phone number
020 7499 6321
Website
http://www.palmcourtlondon.co.uk/
Payment options
AMEX, Diners Club, Mastercard, Visa
Dress code
Smart Casual
Executive chef
James Dugan
Catering
Located in the heart of the Sheraton Grand London Park Lane, The Palm Court is one of the original features of the hotel from when it was completed in 1927. Enjoy The Season, Afternoon Tea from £65 per person, a celebration of all things social and British! The afternoon tea menu includes a selection of delicious pastries, sandwiches and scones.
Private party facilities
Celebrate with us your special occasion.

Location
The Park Lane Hotel, The Palm Court, 122 Piccadilly, London, W1J 7BX
Neighborhood
Piccadilly
Parking details
The hotel garage is located at the back of the hotel on Brick Street. The charges for parking are as follows; Up to 2 hours £10 4 hours £17 6 hours £22 9 hours £30 12 hours £33 24 hours £38 (hotel guest)
Public transit
The nearest underground station to the hotel is Green Park station (Piccadilly , Jubilee and Victoria Line), which is around 5 minutes walk from the hotel. When exiting the station turn right towards Hyde Park Corner, The Park Lane Hotel will appear on your right hand side.
Additional
Banquet, Bar/Lounge, Beer, Entertainment, Full Bar, High Tea, Late Night, Wheelchair Access, Wine

What 174 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0

4 based on all time ratings

3.9Food
4.1Service
4Ambience
3.6Value

Noise • Moderate

174 Reviews

B
Belinda
London
1 review
5.0
1 review
Dined on August 10, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
At first it was a bit slow with service and did not understand our need for certain communications. But then it became so great at communication and very attentive to us during that time. we had a birthday child and they fixed a candle and cake with text and name. It was sweet. We are vegetarian, so it tasted good. We are satisfied with our visit with them. It is worth the experience.
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C
Carolyn
Denver
22 reviews
vip
4.0
22 reviews
Dined on August 8, 2024
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Very nice experience in a beautiful setting. Was a bit more expensive than we expected. Probably saw an old post.
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OT
OpenTable Diner
London
7 reviews
5.0
7 reviews
Dined on March 10, 2024
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 4
The staffs were amazing, the tea taste so good. We had our photos taken and printed for free.
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OT
OpenTable Diner
London
1 review
5.0
1 review
Dined on December 24, 2019
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Christmas Eve
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OT
OpenTable Diner
London
6 reviews
vip
3.0
6 reviews
Dined on November 19, 2019
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
Just Not bad
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R
Rebecca
San Francisco
9 reviews
5.0
9 reviews
Dined on July 15, 2019
1. Overall 5
2. Food 5
3. Service 4
4. Ambience 4
We had high tea at three different places during our week in London, and these were by far the best scones! Service started out okay but as time progressed we were bypassed quite a bit (making it difficult to get more tea and again later for the check). Worth coming for tea, but be prepared to be the ‘squeaky wheel’ to have the best time.
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KH
KH12
London
6 reviews
2.0
6 reviews
Dined on May 12, 2019
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 3
Service was extremely poor. We waited a long time to be seated and were ignored by everyone when we had made a booking. Portions were average and no one came to refill the pots of tea and I got bored of waiting and left. It’s not value for money either. Don’t waste your money here!
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G
Gabi
London
1 review
5.0
1 review
Dined on August 31, 2018
1. Overall 5
2. Food 4
3. Service 4
4. Ambience 5
First time for me and my friend eating afternoon tea and it was great! The atmosphere was really nice, the place was beautiful and the service very good. The food was nice to, the scones magnificent but the pastry’s was a bit to sweet for us. I can highly recommend this place for a nice visit!
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SV
SarahV
London
3 reviews
3.0
3 reviews
Dined on July 21, 2018
1. Overall 3
2. Food 3
3. Service 3
4. Ambience 3
The Afternoon Tea at The Sheraton was ok but not something I will particularly recommend. First, they told us the booking was not made, even though I show them the booking confirmation on my phone. Then, the pastries were not really good (too much sugar). Lucky for us, the sandwiches and scones were good, and moreover, the waiter was really nice.
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P
Purple
London
4 reviews
3.0
4 reviews
Dined on July 1, 2018
1. Overall 3
2. Food 4
3. Service 4
4. Ambience 3
I booked this for an afternoon tea with my sister-in-law before a west end show. Booked over a week in advance on open table. It was regrettable that despite my receiving two email confirmations, the restaurant had no written notice of our booking. They were however very good at accommodating us once we showed the email. Within 5 minutes they had prepared a table and duly showed us to our seat. The afternoon tea was a slight twist on the classi . The menu was good and included everything expected. If truth be told, the setting and ambience was lacking, and the service was sparse. Every time we needed anything we had to actively try and 'catch an eye'! It was not what was expected for an afternoon tea costing £90 for two (with no alcohol). I think they also charged us for the extra scones, which in most places is considered part of the price. Overall, ok afternoon tea, but I didn't think it warranted the title of 'best afternoon tea 2017'. I've certainly had better for less!!
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FAQs

The Palm Court at The Sheraton Grand London is rated 4 stars by 174 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Nov 23, 2024

7:00 PM

Google Map for The Palm Court at The Sheraton Grand London

The Park Lane Hotel, The Palm Court, 122 Piccadilly, London, W1J 7BX

Dining areas

Additional information

Neighborhood
Piccadilly
Hours of operation
Daily 8:00 am–9:30 pm Afternoon Tea Mon–Fri 2:00 pm–6:00 pm Sat, Sun 12:00 pm–6:00 pm
Price
£26 to £40
Cuisines
Afternoon Tea, British
Dining style
Casual Elegant
Dress code
Smart Casual
Parking details
The hotel garage is located at the back of the hotel on Brick Street. The charges for parking are as follows; Up to 2 hours £10 4 hours £17 6 hours £22 9 hours £30 12 hours £33 24 hours £38 (hotel guest)
Public transit
The nearest underground station to the hotel is Green Park station (Piccadilly , Jubilee and Victoria Line), which is around 5 minutes walk from the hotel. When exiting the station turn right towards Hyde Park Corner, The Park Lane Hotel will appear on your right hand side.
Payment options
AMEX, Diners Club, Mastercard, Visa
Executive chef
James Dugan
Additional
Banquet, Bar/Lounge, Beer, Entertainment, Full Bar, High Tea, Late Night, Wheelchair Access, Wine

Website
http://www.palmcourtlondon.co.uk/
Phone number
020 7499 6321
Catering
Located in the heart of the Sheraton Grand London Park Lane, The Palm Court is one of the original features of the hotel from when it was completed in 1927. Enjoy The Season, Afternoon Tea from £65 per person, a celebration of all things social and British! The afternoon tea menu includes a selection of delicious pastries, sandwiches and scones.
Private party facilities
Celebrate with us your special occasion.

The Palm Court at The Sheraton Grand London

Make a reservation

Dining areas

Additional information

Menu

SELECTION OF SANDWICHES

Cucumber & cream cheese

Organic Roast Ham

Homemade Strawberry Jam

Free range Egg mayonnaise

SELECTIOIN OF FRESHLY BAKED SCONES

Selection of plain & golden raisin scones served with homemade seasonal preserves & Cornish clotted cream

SELECTION OF FINE PASTRIES

London Eye Blueberry macaroon

London Red bus, chocolate devil cake

Big Ben vanilla short bread

What 174 people are saying

Overall ratings and reviews

FAQs

How is The Palm Court at The Sheraton Grand London restaurant rated?

Is The Palm Court at The Sheraton Grand London currently accepting reservations?

Make a reservation

Dining areas

Additional information