The Palm Court at RH San Francisco

Review summary

1. j

   jaclyn

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and atmosphere....another amazing meal.
   

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2. C

   Christine

   VIP

   San Francisco

   15 reviews

   5.0

   15 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place to celebrate a birthday or any occasion.
   

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3. S

   Shao-Chiu

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent, was attentive to me and my guests’ speed of dining. The suggestion to check the rooftop before closing time at 7:45pm was very well appreciated. We were able to check the rooftop view before returning for dessert. The ambiance was absolutely grand.
   

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4. J

   Jeffrey

   Las Vegas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful lunch experience at the Palm Court. Our waiter Doug was super friendly and helpful in suggesting some great food to eat. We loved everything we ordered. Will definitely come again and hope to see Doug as well.
   

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5. A

   Andy

   VIP

   San Francisco

   50 reviews

   5.0

   50 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a wonderful experience at the restaurant. Server was courteous and caring. The food was tasty.
   

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6. C

   Cindy

   VIP

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome everything is very good, very happy about each experience there
   

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7. E

   Eric

   San Francisco

   276 reviews

   4.0

   276 reviews

   Dined on January 17, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Palm Court is a beautiful venue; definitely a great spot for a special night out. The food was delicious and presentation beautiful. The server was very friendly and accommodating; although a little slow in attending and checking in with us. We would gladly go back.
   

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8. N

   Nishma

   Birmingham

   14 reviews

   3.0

   14 reviews

   Dined on January 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Manager was very rude. We were late for our reservation but were kindly seated by the staff but the manager was very concerned about the kitchen closing and came to us in a rude manner forcing us to order then and there
   

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9. J

   Jean

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a gorgeous space! Being in the grand room felt luxurious and special. We ordered the artichokes, broccolini and shrimp to start. Each of these was perfectly seasoned and delicious. Then we shared the wagu steak, truffle fries, the kale and arugula salads. For dessert, we shared strawberries and cream and the banana split. The food was excellent. The service was very good, the ambiance, joyous! Loved this dining experience!
   

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10. S

    STEFANIE

    VIP

    San Francisco

    4 reviews

    1.0

    4 reviews

    Dined on January 13, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    I honestly don’t know where to begin with this nightmare of a dining experience at The Palm Court at RH San Francisco. From the moment we walked in, the whole thing was an exercise in frustration, and it only went downhill from there. First off, the service was nothing short of abysmal. After being seated, we waited for a good 20 minutes before anyone even acknowledged our presence. When the waiter finally arrived, he was disinterested, barely making eye contact, and practically threw the menu at us. We had to flag down a different server just to get a simple glass of water. You’d think at these prices they could hire staff with basic manners. Now, let’s talk about the food – or should I say the lack of food. I ordered the Burger, and it was a joke. The bread was stale, the meat was overcooked unrecognizable, and there was so little seasoning that it tasted like cardboard. For $28, I expected at least something vaguely edible. My mother ordered the salad, which was just a pile of wilted lettuce drenched in a flavorless dressing. If I were a salad, I’d feel insulted by being served this pathetic mess. And don’t get me started on the presentation – it looked like it had been hastily thrown together by someone who had no interest in cooking. The ambiance might have been the only thing that almost saved this disastrous meal, but even that was marred by the incessant noise from a screaming kid to a dog barking yes I said DOG. and the cold, impersonal decor. It felt like a high-end showroom, not a restaurant where people go to relax and enjoy a meal. In short, The Palm Court at RH San Francisco might have the aesthetic appeal of a luxury retail space, but when it comes to food and service, it’s a total flop. Save your money and avoid the headache. There are plenty of other places in San Francisco where you can actually enjoy a meal.
    

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