Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Cleveland / Akron / Canton
  4. Cleveland
  5. Cleveland West
The Palazzo, Cleveland, OH

The Palazzo

4.9
4.9
634 Reviews
$30 and under
Contemporary Italian

Make a reservation

2 people
8:00 PM
Booked 3 times today
  • Good for special occasions
  • Neighborhood gem
  • Charming
At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy.
Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Phone number
    (216) 417-7005
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Cleveland West
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine

What 634 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.9
4.9 based on recent ratings
  • 4.8Food
  • 4.8Service
  • 4.7Ambience
  • 4.6Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
The Palazzo is a standout Italian restaurant in Cleveland, known for "excellent food" and "outstanding service." Guests rave about the "amazing gnocchi" and unique dishes like Wild Boar. Chef Rafael's personal touch enhances the dining experience. It's perfect for special occasions, offering a welcoming ambiance and attentive service.

634 Reviews
  1. Bob

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service, wonderful food, generous portions, and a lovely atmosphere and ambiance. We all had a great dining experience.

    Is this helpful?

  2. Jenette

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a delightful experience. Beautiful restaurant with amazing selections. This time I had the short rib special over cheese ravioli and it was exquisite.

    Is this helpful?

  3. Mary

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Server very responsive. Food was delish. 3 of us got the house salad, beautiful, and the chicken marsala, tender tasty with string beans and roasted potatoes, also wonderful. One person got mussels and loved the sauce, and the appetizer with the rolled eggplant, very good.

    Is this helpful?

  4. Cassie

    Cleveland

    4 reviews

    5.0

    4 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A little off the beaten path but very nice place with excellent service and food. Will definitely be back!

    Is this helpful?

  5. sharon

    Cleveland

    5 reviews

    vip
    5.0

    5 reviews

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 2
    4. Ambience 3
    the waiter was not very personable but he provided great service. also I absolutely hate hate hate the fake candles. I would love it if you had real candles, this would really ramp up the ambiance. the food was great!!

    Is this helpful?

  6. Dan

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent night out with special friends. Outstanding food. Superb restaurant

    Is this helpful?

  7. Geoffrey

    Cleveland

    35 reviews

    vip
    4.0

    35 reviews

    Dined on November 2, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    This may be the only restaurant where I saw the waiters and waitresses literally running to deliver food and get things.

    Is this helpful?

  8. Melinda

    Cleveland

    8 reviews

    vip
    5.0

    8 reviews

    Dined on November 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of our favorite places to eat! The food is always consistent and they are so friendly!😊

    Is this helpful?

  9. Charles

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on October 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Excellent Italian food! The service is very good and fun to be with. I wish they had bigger parking lot.

    Is this helpful?

  10. Robert

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on October 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went for our anniversary. The meal was exceptional - I had the Osso Bucco and my wife had the Halibut Special and they were both delicious. Our waiter Josey (sp) was entertaining and attentive. This is one of my favorite restaurants.

    Is this helpful?

FAQs

The Palazzo offers takeout which you can order by calling the restaurant at (216) 417-7005.

The Palazzo is rated 4.9 stars by 634 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
8:00 PM
Booked 3 times today

Order delivery or takeout

Google Map for The Palazzo

10031 Detroit Avenue, Cleveland, OH 44102

Dining areas

Additional information

  • Neighborhood
    Cleveland West
  • Price
    $30 and under
  • Cuisines
    Contemporary Italian, Italian
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo