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The Mercantile, Worcester, MA

The Mercantile

4.5
4.5
952 Reviews
$30 and under
American

Make a reservation

2 people
7:00 PM
Booked 95 times today

About this restaurant

  • Lively
  • Good for groups
  • Great for creative cocktails
Serving up New American Tavern Cuisine in our two-floor full-service restaurant and bar, equipped with two 50-seat bars, world-inspired snacks and entrees, brick pizza oven, private event space, and an open rooftop patio that offers views of downtown Worcester and City Square. Located next to the DCU Center and minutes from Polar Park, we’re a natural choice pre and post-game.

*Due to limited patio seating, we do not take reservations for our patio. Please note the patio request in your reservation, or ask upon arrival, and we will do our best to accommodate.

**The rooftop is open Wednesday-Friday 4 PM - close. Saturday & Sunday 12 PM - close.

***Public parking is available at The Mercantile Center Garage with direct access to the restaurant on Level 3A.

Dining areas

Additional information

  • Location
    2 Mercantile Street, Worcester, MA 01608
  • Phone number
    (774) 389-5180
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa

Menu

View menu on restaurant's website

What 952 people are saying

The Mercantile reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.6Service
  • 4.5Ambience
  • 4.3Value

Noise • Moderate

Loved For

  • Central and Western MA

    Great for brunch

  • Central and Western MA

    Kid-friendly

  • Central and Western MA

    Innovative

  • Central and Western MA

    Good for groups

  • Central and Western MA

    Hot spot

  • Central and Western MA

    Great for outdoor dining

  • Central and Western MA

    Lively

  • Central and Western MA

    American

  • Central and Western MA

    Most Booked

  • Central MA

    Best Ambiance

  • Central MA

    Kid-friendly

  • Central MA

    Innovative

  • Central MA

    Good for groups

  • Central MA

    Hot spot

  • Central MA

    Lively

  • Central MA

    Most Booked

Review summary

AI-generated from verified diner reviews
The Mercantile boasts a "beautiful and architecturally amazing" ambiance with "fantastic" food and "outstanding" cocktails, perfect for special occasions. Guests appreciate the varied menu, gluten-free options, and attentive service. Though some dishes could improve, the "friendly" staff and vibrant atmosphere make it a "favorite" spot for many.

952 Reviews

  1. Maura

    Greater Boston1 review

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our second trip to The Mercantile. We went back specifically for the nachos. So delicious and a large portion! Great service as well.

    Is this helpful?

  2. Josh

    Unspecified1 review

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The Buffalo mac and cheese was very good. Rich and cheesy. The Bianca pizza was great. It came out nice and hot.

    Is this helpful?

  3. Elaine

    Greater Boston8 reviews

    3.0

    Dined 4 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5
    Really nice space, great menu, great service. But my Tulum salad was so salty...

    Is this helpful?

  4. Ian

    Philadelphia2 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place has Great food and atmosphere. I usually go every time I am in Worcester.

    Is this helpful?

  5. Ian

    Rhode Island1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2
    The mercantile is usually a fantastic restaurant overall with attentive service, a great atmosphere, and good food, today was a different situation. The waitress only appeared 3 times in 2 hours and we saw multiple different waitresses including even the manager. The waitress was rude, the service was slow and we were overcharged. We sat down for 25 mins until the waitress arrived to gibe us water. When we overcharged we tried to politely argue, and she claimed she was correct. I was charged for a 3rd meal for my extra chicken as opposed to the waitress simply adding the chicken onto the existing ticket.

    Is this helpful?

  6. Kayla

    Greater Boston1 review

    4.0

    Dined 7 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our waitress made the experience. Food was absolutely amazing.

    Is this helpful?

  7. Mallory

    Greater Boston8 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Second time back to this restaurant and it was just as good if not better than the last time. Really cool vibe, drinks are delicious, wait staff attentive yet let us be to relax and enjoy our food. All our food was flavorful and good sized portions. Will definitely be going back

    Is this helpful?

  8. RLMass

    Greater Boston17 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was phenomenal! We will back to use the outdoor dining

    Is this helpful?

  9. Steven

    Greater Boston3 reviews

    5.0

    Dined on March 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service very friendly. Fantastic atmosphere, delicious food and great value

    Is this helpful?

  10. Mariah

    Greater Boston3 reviews

    5.0

    Dined on March 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The turkey BLT was so so good. We also enjoyed the pretzels, shrimp, but weren’t impressed with the smash burger. Overall a good meal and experience

    Is this helpful?

FAQs

The Mercantile offers takeout which you can order by calling the restaurant at (774) 389-5180.

The Mercantile is rated 4.5 stars by 952 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 95 times today
Google Map for The Mercantile

2 Mercantile Street, Worcester, MA 01608

Dining areas

Additional information

  • Phone number
    (774) 389-5180
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Fri 11:30 am–1:00 am Brunch Sat, Sun 10:00 am–3:00 pm Dinner Mon–Wed 4:00 pm–12:00 am Thu 4:00 pm–1:00 am Sat 2:00 pm–1:00 am Sun 2:00 pm–12:00 am
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Payment options
    AMEX, Discover, Mastercard, Visa
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