The Melting Pot - Maple Shade

The Melting Pot - Maple Shade reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Christine

   Philadelphia4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at this Melting Pot & we were thankful they could give us a reservation for Mother's Day. Even though this was further away from home than the Melting Pot we usually go to, we would definitely go here again. Loved that we got 3 fondue forks apiece & the service between the courses seemed shorter. We didn't wait for long. We also didn't go home super-stuffed so the portions we just right.
   

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2. j

   jackalyn

   Philadelphia37 reviews

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was a fun experience with the grandsons. Thought it was expensive. Waitress was very sweet.
   

   The Melting Pot - Maple ShadeResponded on May 5, 2025

   Hi jackalyn, Thank you for choosing The Melting Pot and for taking the time to share your experience. We're thrilled to hear that you and your grandchildren enjoyed our atmosphere and food. We hope to welcome you and your family back soon for another fun and relaxing experience.
   

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3. L

   Leah

   New Jersey1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had another great experience here for my anniversary. Food was amazing as always and our server Jaden was so friendly and knowledgeable and made our experience even better! Definitely will come back again and again, this location is always so fantastic.
   

   The Melting Pot - Maple ShadeResponded on April 28, 2025

   Thanks for visiting us, Leah! We're thrilled to hear that you had another great experience celebrating your anniversary. Your kind words mean a lot to us and we look forward to welcoming you back for many more special occasions!
   

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4. OT

   OpenTable Diner

   Philadelphia2 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We tried the April anniversary cheese and it was great.
   

   The Melting Pot - Maple ShadeResponded on April 28, 2025

   Thanks for visiting us! We're thrilled to hear that you enjoyed the April anniversary cheese. Looking forward to welcoming you back soon.
   

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5. F

   Filippo

   Unspecified1 review

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place for a date, quiet and elegant. Terrific food and service!
   

   The Melting Pot - Maple ShadeResponded on April 7, 2025

   We're thrilled to hear that you had a wonderful date at The Melting Pot! Your feedback is greatly appreciated and we look forward to welcoming you back soon.
   

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6. J

   Jennifer

   Philadelphia2 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Low quality food, stale breads, vegetables didn’t taste right, slow service. Very expensive for the experience.
   

   The Melting Pot - Maple ShadeResponded on March 31, 2025

   Hello Jennifer, We're truly sorry to hear about your recent experience at The Melting Pot. It's disappointing to know that we didn't meet your expectations, especially with our food and service speed. We hope you'll give us another chance to provide a better dining experience in the future.
   

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7. N

   Nikki

   Chicago1 review

   4.0

   Dined on March 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We loved the cheese and chocolate courses but don’t feel like the main course is worth the $$ and effort. But it’s a great experience! The waitresses recommendations were top notch. Highly recommend the loaded baked potato cheese fondue.
   

   The Melting Pot - Maple ShadeResponded on April 2, 2025

   Thank you so much for your review, Nikki!
   

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8. D

   Danika

   Atlantic City3 reviews

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kolbi was the best! She made our experience wonderful we will definitely come and ask for her again!
   

   The Melting Pot - Maple ShadeResponded on March 28, 2025

   Thank you so much for your review!
   

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9. K

   Kelli VIP

   Philadelphia22 reviews

   1.0

   Dined on March 19, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The staff really was disorganized and the wait for each course was so long. My husband’s salad never came until we reminded them alas well as his drink. With the price being so high service should have reflected that
   

   The Melting Pot - Maple ShadeResponded on March 24, 2025

   Hi Kelli, We're truly sorry to hear about your experience at The Melting Pot. We strive to provide an enjoyable dining experience for all our guests, and it seems we fell short during your visit. We appreciate your feedback as it helps us identify areas for improvement. We hope you'll give us another chance to provide the exceptional service we're known for. Best regards, The Management Team
   

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10. m

    maria VIP

    Atlantic City19 reviews

    3.0

    Dined on March 19, 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3

    Apparently our food order did not make it to the kitchen so waited almost an hour for our food. We were offered extra strawberries for the inconvenience. We were there over 3 hours. Also….It was my daughter’s birthday. They bought out a plate for her desert that had “happy birthday” written in it with a candle and walked away. We heard staff sing to at 3 other people. Had they not sang to others we wouldn’t have cared but we were the only ones they did not sing to.
    

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