The Melting Pot - Maple Shade

Review summary

1. S

   Suzanne

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time celebrating a family birthday at the Melting Pot! Great service and food. We will be back again soon.
   

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2. G

   Giovanni

   New Jersey

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Exceptional service, our waitress was absolutely fantastic! She made us feel so comfortable with the menu and made great recommendations. I went last year, and now this year and most likely will be making this an annual visit.
   

   The Melting Pot - Maple ShadeResponded 3 days ago

   Thanks for the review, Giovanni! We're thrilled to hear that you had an exceptional experience. We're always here to make our guests feel comfortable and make the best of their experience. We look forward to welcoming you back!
   

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3. M

   Maxine

   Philadelphia

   1 review

   5.0

   1 review

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a fun birthday experience! I would recommend it! $$$
   

   The Melting Pot - Maple ShadeResponded on January 16, 2025

   Thank you so much for your review!
   

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4. J

   Judith

   Philadelphia

   5 reviews

   5.0

   5 reviews

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice dinner for our daughters birthday. Food and service was excellent.
   

   The Melting Pot - Maple ShadeResponded on January 16, 2025

   Thank you so much for your review!
   

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5. E

   Ellyn

   VIP

   New York City

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delish & service was awesome for my birthday dinner with my family!
   

   The Melting Pot - Maple ShadeResponded on January 8, 2025

   Thank you so much for your review!
   

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6. C

   Corrine

   Atlantic City

   2 reviews

   3.0

   2 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   First time coming: Loved the cheese & chocolate fondues. Cooking your own dinner is a little strange, wasn’t ideal. When we got the bill, I was charged for 5 drinks when I had ordered 1 single and two doubles. (double shots not double drinks..) after talking to the manager they managed to fix, but was told the waitress was charging people like this for as long as she was there.. crazy.
   

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7. J

   Jim

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a reservation for NYE. We were sat within 15 minutes. We had a nice, secluded table in a corner near the back which was great! The only drawback was the HVAC vent just in front of our table. When the AC kicked in it blew directly on us which was tough at times. Otherwise Kaylee (our server) was excellent, the food was very good and we had a wonderful time! Manager made rounds to make sure everything was OK which is always nice to see.
   

   The Melting Pot - Maple ShadeResponded on January 16, 2025

   Thank you so much for your review!
   

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8. J

   John

   Tampa

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Come hungry. The portions are good. Value for your money is spot on. The service is steady, professional, and pleasant. I believe you will not be disappointed. Great place for romantic anniversary, special occasion. We went for New Years Eve dinner.
   

   The Melting Pot - Maple ShadeResponded on January 2, 2025

   Thanks for the feedback, John! It's wonderful to know that we met your expectations. Looking forward to welcoming you back for more memorable meals!
   

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9. N

   Nina

   Philadelphia

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time for my birthday dinner. It’s a little pricey, but a fun experience. Service was wonderful. Will definitely be back, but only for a special occasion.
   

   The Melting Pot - Maple ShadeResponded on January 2, 2025

   Thank you so much for your review!
   

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10. S

    Stacey

    Philadelphia

    16 reviews

    4.0

    16 reviews

    Dined on December 7, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    We were celebrating my daughter’s 19th Birthday and this was her pick. Our waitress Tess was absolutely phenomenal - friendly, knowledgeable, attentive, and had a great sense of humor. We were a party of 7 seated at 2 booths with the privacy divider removed between them and it really just felt like one table. The booth seat was a little low and squishy (we’re tall) and my husband felt a little cramped with the table feeling a bit close and the opposite seats were chairs (he’s a pretty big guy - probably should’ve have sat in the chairs but he hates having his back to the door). We had 2 fondue pots and enjoyed the loaded potato cheese course at both tables. The 2 men in our group shared the 4-course meal with the Mojo cooking style and 2 different entree selections. While they enjoyed the proteins, they didn’t love most of the sauces. The rest of us had salads which were good but a little small for the price. For the chocolate course, we had the s’mores and the cookie butter and got one additional side of dessert items. We didn’t love the salted caramel cheesecake, but everything else was amazing. First time trying the cookie butter fondue and it’s now my all-time favorite! (We got the almonds in the side.) We had a food allergy in the group and the waitress was really helpful in making sure we understood any possible allergens. The cocktails were also really good. It was a very expensive meal, but overall a great experience especially with such a wonderful waitress - Tess definitely elevated the experience for us and made sure we had a candle to sing Happy Birthday for our daughter.
    

    The Melting Pot - Maple ShadeResponded on December 12, 2024

    Hi Stacey! Thank you for taking the time to share your experience. We are so glad you chose The Melting Pot for your daughters birthday celebration. We'll pass along the kind words to Tess!
    

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