The Mailroom

Review summary

1. OT

   OpenTable Diner

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to have a special weekend brunch with quality people.
   

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2. C

   Charlie

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good meal, first visit, Will definitely return and spreading the word. Very good value.
   

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3. D

   DAVID

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Steak was overcooked but the service was outstanding.
   

   The MailroomResponded 6 days ago

   Thank you for your feedback! We're glad to hear that you enjoyed the outstanding service, but we're sorry to learn that your steak was overcooked. We appreciate your input and will work to ensure a better experience next time. We hope to welcome you back soon!
   

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4. J

   Jay

   Nashville

   5 reviews

   5.0

   5 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Meal and Service were excellent. Great venue.
   

   The MailroomResponded on November 13, 2024

   Thank you for your review, Jay! We're so glad to hear you enjoyed your time with us.
   

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5. H

   Hugh & Robin

   Nashville

   2 reviews

   3.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Wasn’t impressed with the food at all. The mixed federal potatoes were not good. It just doesn’t taste right. Funnel cake was over done, with the same texture as chicken strips. My husband had the breakfast burrito, he really didn’t care for it either. Double mimosa was GREAT! Probably won’t visit again.
   

   The MailroomResponded on November 13, 2024

   Thank you for taking the time to share your feedback. We're sorry to hear that the food did not meet your expectations and that you were disappointed with the mixed federal potatoes and funnel cake. We appreciate your comments as they help us improve our offerings. However, we're glad to hear you enjoyed the double mimosa! We hope you might reconsider and give us another chance in the future. Your satisfaction is important to us, and we’d love the opportunity to make it right.
   

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6. D

   Dorothy

   Nashville

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had family visiting from PA and we thought The Mailroom was the perfect place to take them for their last night in town, We all enjoyed the food very much. We were quite surprised that if we wanted to have some bread, we had to order and pay for it, the first time in our restaurant experience we did not get rolls or bread with our entree.
   

   The MailroomResponded on November 13, 2024

   Thank you for sharing your experience with us! We're delighted to hear that you and your family enjoyed the food during their visit. We apologize for any surprise regarding the bread service; we appreciate your feedback as it helps us improve. We hope to welcome you back in the future for another great meal!
   

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7. M

   Michael

   Alabama

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was good, service was excellent, Jasmin was our server and very friendly and knowledgeable.
   

   The MailroomResponded on November 13, 2024

   Thank you for your kind words! We're so glad to hear that you enjoyed the food and found the service to be excellent. Jasmin will be thrilled to know she made a positive impression with her friendliness and knowledge. We look forward to welcoming you back soon!
   

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8. P

   Preston

   Nashville

   3 reviews

   5.0

   3 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was prompt, polite, and offered excellent dessert advice. The pecan pie ala mode was excellent as well.
   

   The MailroomResponded on November 13, 2024

   Thank you for your wonderful review! We're thrilled to hear that your server provided prompt and polite service and that you enjoyed the pecan pie à la mode. We appreciate your feedback and look forward to serving you again soon!
   

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9. J

   Jason

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time here. The food was excellent and our waitress, Jasmine was spectacular.
   

   The MailroomResponded on November 13, 2024

   Thank you for the delightful review, Jason! Looking forward to serving you again, soon.
   

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10. J

    Jim

    Nashville

    72 reviews

    vip
    4.0

    72 reviews

    Dined on November 1, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Korean bowl was excellent. Good flavor. Wife had Chicken Mac n Cheese. Average. Service was great. Monkey bread, pass👎
    

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