The Lola - Cocktail Lab & Eatery

Review summary

1. R

   Rose

   VIP

   New York City

   8 reviews

   4.0

   8 reviews

   Dined on January 12, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating my nieces 21st birthday and we had a great experience. Our waitress was outstanding, attentive, pleasant and knowledgeable. The food was great, we were all very satisfied with our appetizers and entrees they we all delicious!! Great place for birthday celebration and younger folks between 21 and 35…great vibe and D.J. The only issue was the hostess came to the table and told us we had hurry up because the had a 10:30pm reservation, even tough it was 9:30pm and there were tables that were there before us and they were not approached. So just a bit disappointed in her customer service.
   

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2. J

   Jessica

   VIP

   Phoenix

   3 reviews

   2.0

   3 reviews

   Dined on January 8, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Great food however it’s ruined with absolutely terrible service and cheesy vibes. The waitstaff acted as if the patrons were a bother and had a terrible attitude. I wouldn’t bother with this place and venture it’ll close in less than a year as it lacks an identity and doesn’t seem to care about its customers. Do better. You’re in the service industry.
   

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3. a

   antonio

   New York City

   4 reviews

   3.0

   4 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food was amazing and drinks as well. Only downfall was my server was nowhere to be found when I needed them. But I would definitely go back but just have a different server.
   

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4. N

   Naomi

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   I loveeee the staff and the ambience was amazing!!!
   

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5. G

   Gabriela

   New York City

   5 reviews

   5.0

   5 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was my first time for Brunch and I love it! The food was so good
   

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6. N

   Nora

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined on December 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Delicious food. Smaller portions. Yummy brunch menu. Service on the slower side but wonderful ambiance. Would definitely go back. Great DJ!
   

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7. S

   Sarah

   VIP

   New York City

   6 reviews

   4.0

   6 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food & our waitress Monica was great. However please clean the bathrooms during service they were extremely unsanitary. 
   

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8. D

   Daysha

   New Jersey

   1 review

   4.0

   1 review

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is very cute to go out with your girls! Super pleasing to the eye but you definitely need a reservation I don’t believe it’s smart to just walk in to be honest but other than that everything was amazing! I loved the Alfredo pasta!
   

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9. A

   Alys

   Minneapolis

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our groups experience was amazing - all thanks to Mercedes. She always made sure we were ok with food and drinks and our orders were all correct and amazing. THANK YOU MERCEDES SOOOO MUCH!!! We will definitely go back 🤍
   

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10. e

    elizabeth

    VIP

    New York City

    12 reviews

    3.0

    12 reviews

    Dined on November 30, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 5

    So i hate to do this because we have been coming to the Lola since they opened. We have been celebrating Friendsgiving birthdays & after school/weekend staff outings every year. But today was different. We arrived for our usual brunch after thanksgiving we usually opt for the last brunch. Our usual server wasn’t there we did contact her & she did send a round of shots for us (so kind of her she is a great asset to the business) anywho during our 90 minutes we ordered our food (6 of us 7th guest was late) & had our unlimited drinks for 90 minutes like we usually do. We even do the bottomless dinner occasionally. We usually stay after our time due to the service we get but todays service was horrible. After we finished we opted to go to the bar where one of the servers told us we can order champagne bottles at the bar. For the amount of people we had the amount of drinks was nothing. We get to the bar & are denied service because it’s at bars discretion depending on what you were served at table (a new rule that supposedly started a couple weeks ago). Never heard of anything like that with the amount of times we have visited. Spoke to manager who we explained what was going on, she said she would contact owner. Supposedly owner said due to time we arrived (he looked at camera) we couldn’t be served. For years of going to establishments in Hoboken we never heard of anything like that! so now we supposedly cant be served champagne bottles or individual drinks at bar? How did that make sense? So after you eat & drink you cant sit & order at the bar? The whole scenario didn’t make sense so after the manager explained that, we exited the establishment disgusted with the answer & went elsew. As much as we recommend this place to coworkers & friends/social media following we can no longer visit such a place till they can make it make sense. I will also make a video on my public IG to the followers I have recommended this place & have actually gone to celebrate their bdays.
    

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