The Knightsbridge Lounge

The Knightsbridge Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

1. F

   Fi

   London1 review

   2.0

   Dined on January 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had hoped this would be a memorable experience! It was for my daughter in law’s birthday and I don’t get the chance to spoil her very often as she lives in Australia. We were the only two people having afternoon tea (which should have told me something) yet we were positioned in what can only be described as a walkway where the idea of personal space was an anathema. Most of the food was tasteless and stale. Among other things the egg mayonnaise was described as being scrambled egg by the server. When asked if we would like another pot of tea, the pot was returned with the same ONE teabag. For the price you would think a second teabag wouldn’t be too much to ask. The server admitted she was ditzy! I don’t know how many times she forgot things. She poured the first cup of tea, then asked if we wanted hot or cold milk. Then served a walk-in with hot chocolates before again returning to the kitchen to get our milk. Even paying was difficult and took for ever. I’m a chef by profession and I have had “tea” in many establishments. I won’t make the mistake of eating here again.
   

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2. X

   Xavi

   London2 reviews

   3.0

   Dined on December 14, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was so delightful. The service that we received from the lady was exceptional. However, the big letdown to this hotel was the seating arrangement. Lovely decorated room but how we had to eat the food - There was a table, but it wasn’t To our level, so we had to bend down significantly to eat the food. In The end we gave up and just held the plates in our hands which wasn’t ideal. They only have Twinings teas available which is also a huge letdown because afternoon tea should not be teas that are available on supermarket shelves . It was more like a lounge Which was alet down.
   

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3. KF

   KevinF

   Norfolk/Suffolk1 review

   4.0

   Dined on May 29, 2023

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   A very pleasant experience. The service and food were two of the outstanding features. It is a classy indoor setting but the experience would be improved if it were possible to move this to an upper room with views across Hyde Park. Another small thing for the hotel to consider. A classic china tea service, using real tea rather than teabags, would add class to this experience. However, I can't fault the flavour of the teas that were offered.
   

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4. J

   June

   Munich2 reviews

   3.0

   Dined on April 30, 2023

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   We chose this place as a second choice, since the known places we had in mind were already fully booked. We wouldn´t say it has been totally disapointing, but some aspects need improvement. Positive things: the food (a lot and very tasty); the location (close to Hyde Park Corner). Negative things/things to improve: you cannot serve an afternoon tea at a luxury hotel (at least they call themselves that) if you use Twinings tea bags. Twining is a lovely brand, we have it at home for a reason, but when you book a tea at such a place, you expect something more exclusive. It is not so difficult to have tea leaves from a quality shop (Harrods is near by, for instance) and make a proper afternoon tea. The room is not so suitable for afternoon tea. Actually it is the lounge of the hotel and there are guests there coming and going, sitting, chatting, laughing. I think, mixing those two functions in one doesn´t work very well. The music was quite loud and specially AWFUL. The service needs also a bit of improvement. The waiters are like a comet that disappears when you wanna see it, and appears when you have already forgotten that it exists. Fact: Not terrible, but I am sure you can get a better afternoon experience almost everywhere else. We had the impression that this service is not a priority for the management of the hotel and therefore they don´t make an effort. But they could turn the place in a reference for that with some improvements.
   

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5. MK

   MKttt

   London3 reviews

   2.0

   Dined on February 14, 2023

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   The afternoon tea had such huge potential, however was let down for a number of reasons. The tea itself was held on a coffee table in the foyer, as opposed to a restaurant setting or dedicated tea room; most disappointing for a five star hotel. The food itself was quite pleasant however, it was non-replensihable in any form, unlike most other five star afternoon teas we have tried. The savory 'plate' consisted of one finger sandwich, quarter of a wrap, a very small lobster muffin and 'postage stamp' savory tart, followed by two small scones and 4 mini cakes each; all for £39 per person. This was accompanied by tea made from tea bags rather than loose leaf. The lime and ginger tea, was literally sliced lime and ginger in hot water! The menu itself still contained the hole punches from the folder in which it is kept, and the 'tea menu' did not exist! On the plus side, the waitress was very pleasant and polite. This afternoon tea is not befitting of a five star hotel, and there are better options out there for you to explore.
   

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6. ZE

   ZoeE

   Buckinghamshire1 review

   3.0

   Dined on November 25, 2022

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Beautiful hotel It wasn’t clear where we went to let the hotel know we were there and again where we paid at the end. Wasn’t happy about having the service charge added Shame there were four people putting up Xmas decorations while we were in the lounge which wasn’t great as we were trying to eat? I had a leaf of some sort in my tea but the pot was changed. We asked what something was in the plate but the lady didn’t come back to us unfortunately
   

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7. T

   Teed

   London2 reviews

   1.0

   Dined on November 20, 2022

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   Although the food was good , the service , ruined the experience. Serviced half the tea and then 25 minute wait for the remainder. Half way through the payment the waiter left to take payment from another table and then claimed they were waiting a long time(when in fact arrived after us and we waited significantly through out the day, when asked for a box to take home the treats, we were informed they did not do that, The Dorchester, the Savoy and many other restaurants do, only when I asked for aluminium foil did this get sorted. I am extremely disappointed with the Park tower Hotel in Knightsbridge. I specifically choose this venue and chocolate tea for my guest from Canada. I cannot recommend this place nor will I return to be treated this badly.
   

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8. RC

   RiriC

   London5 reviews

   2.0

   Dined on November 19, 2022

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   The food was ok, but the setting is literally the hotel lounge where it's not usual for guests to eat except when booked for afternoon tea. Therefore, the service was very poor and not expected of a 5-star hotel. I wasn't offered anything to drink whilst waiting for the rest of my party, we had to find someone to ask for our champagne despite ordering it, we were charged additional for tea... during afternoon tea. Additionally, there was no way of taking any food we weren't able to finish home unless, as advised, we asked the Lebanese restaurant nearby for a box! Ok, if you JUST want afternoon tea, but service was atrocious, and it's in a room of about 4 sofas in the middle of the hotel foyer. Nothing special and would not return.
   

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