The Keep Kitchen & Liquor Bar

Review summary

1. M

   Matt

   Columbus

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent service, restaurant week menu was good. Worth trying. Loved the atmosphere.
   

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2. A

   Aubree

   Columbus

   1 review

   1.0

   1 review

   Dined on January 1, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   This was a horrible NYE. Took 40 minutes to place a drink order, took another 40 to get them. 2 HOURS before we received our entrees. They were busy, but completely staffed. Extremely dissatisfied
   

   The Keep Kitchen & Liquor BarResponded on January 3, 2025

   Thanks for the feedback, Aubree. We're truly sorry to hear about your experience on New Year's Eve. We understand how frustrating it can be to wait for your meal, especially when you're looking forward to a relaxing evening. We also apologize for the confusion with your order. We strive to provide efficient service and it's clear we missed the mark during your visit. We appreciate your patience and understanding, and we're glad to hear you enjoyed the food. We hope to have the opportunity to serve you again and provide a better experience. Best regards, The Management Team
   

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3. L

   Les

   VIP

   Columbus

   51 reviews

   2.0

   51 reviews

   Dined on January 1, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Disappointed with our New Year’s Eve dinner. The meal took 2.5 hours for an app, soup, Brussels sprouts, and an entrée. Service was inattentive, dishes lingered, and the server struggled to manage tables. Good food, but an unacceptable experience overall.
   

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   The Keep Kitchen & Liquor BarResponded on January 3, 2025

   Thanks for visiting us, Les. We're sorry to hear that your New Year's Eve dinner didn't meet your expectations. We strive to provide a memorable dining experience and it seems we fell short this time. We're glad to hear you enjoyed the food, but we're sorry about the service and the wait times. We appreciate your feedback and we'll certainly use it to improve. We hope you'll give us another chance to provide a better experience.
   

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4. P

   Patti

   Washington DC

   21 reviews

   1.0

   21 reviews

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The ambience is a great vibe and prices are good but sadly the service and food on New Year’s Eve was poor. We waited an hour and 20 minutes for our filet mignon oscar , the server never came by to check on drinks or tell us when to expect our food. The filet was in pieces and rare although I requested medium with a push. It lacked any discernible lumps of crab and the hollandaise was not flavorful. The manager served our meals and comped them before we even said anything. That was the right thing to do but still we didn’t really eat a nice meal. I still can’t believe the server never came back once to check on us until she gave us the check.
   

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5. C

   Cecelia

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve enjoyed dinner at Keep before a show at Nationwide Arena on two occasions now. It’s the perfect spot for pre-show dinner or drinks. Parking is convenient and inexpensive for event parking and it’s only about a 10 minute walk to the venue. Dinner at Keep last night was fantastic. We had a large party but were sat and served quickly. We had great cocktails and our table ordered the Cajun pasta, airline chicken, fried chicken sandwich, the burger, and the steak. Everything came out hot and tasted delicious. I wish I could remember our server’s name because he did a great job. Highly recommended!
   

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6. C

   Chris

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot in downtown! Had brunch and it hit the spot. Recommend!
   

   The Keep Kitchen & Liquor BarResponded on January 3, 2025

   Thank you so much for your awesome feedback! It is greatly appreciated.
   

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7. OT

   OpenTable Diner

   VIP

   Las Vegas

   5 reviews

   3.0

   5 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Not very good service at all. Delivered other peoples food twice.
   

   The Keep Kitchen & Liquor BarResponded on December 17, 2024

   Hello, We're truly sorry to hear about your recent experience at The Keep Kitchen & Liquor Bar. We strive to provide excellent service to all our guests and it seems we fell short during your visit. We appreciate your feedback and will definitely address this issue with our team to ensure it doesn't happen again. We hope you'll give us another chance to impress you with our service. Best, Derrick Downie Director of Food & Beverage
   

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8. R

   Roger

   Columbus

   11 reviews

   5.0

   11 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My wife & I always book The Keep when we come downtown for a show at the Palace Theatre because it’s so convenient: parking easy, solid dining experience, and right next to the Theatre. Greg our server who has taken good care of us many times before did a nice juggling between tables on an extremely busy night. The Chef and his team did a nice job serving up hot our tasty meals too. We’ll be back!
   

   The Keep Kitchen & Liquor BarResponded on January 3, 2025

   Thanks for visiting us, RogerP! We're thrilled to hear that you enjoyed your dining experience at The Keep Kitchen & Liquor Bar. It's always a pleasure to serve you and we're glad we could make your wife's show at the Palace Theatre a bit more convenient with our convenient parking. We're also glad to hear that our team was able to juggle between tables to make your experience even better. We look forward to welcoming you back soon!
   

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9. B

   Becky

   Raleigh

   53 reviews

   4.0

   53 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice place to grab a bite downtown, and the prices are the most reasonable I've seen at any restaurant in a long time. But it is a bustling place, so it's quite loud. And be prepared to linger over your drinks, because the food service did take a little while.
   

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10. J

    Jamie

    Richmond

    8 reviews

    3.0

    8 reviews

    Dined on December 12, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    In a great building. Food was good and price was fair.
    

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