The Ivy West Street

Review summary

1. E

   Emily

   Kent

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice evening. Service and food excellent. Very kind staff
   

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2. S

   Steve

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yet another memorable night at The Ivy. Served by a relatively new waitress (sorry didn’t get her name), but she was great, really friendly and made a solo guest feel really welcome.
   

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3. OT

   OpenTable Diner

   Yorkshire

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and great food. Located perfectly for pre theatre dinner
   

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4. J

   Jamie

   VIP

   Kent

   12 reviews

   3.0

   12 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Was greeted by a hostess overcome by a mountain of coats so getting “checked in” took a little while. Had drinks at the bar - all fine, went to table the maître D a older gentleman was absolutely excellent and looked after us very nicely as was the young Polish lady who looked after us as well. My only gripe was that the starters came out before the drinks the chap on the bar very polite but was incredibly slow and everything else was excellent as I normally expect at the Ivy in West Street as a regular diner and remembering my wife’s birthday was a very nice touch 
   

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5. K

   Kevin

   VIP

   Edmonton

   82 reviews

   3.0

   82 reviews

   Dined on February 25, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   My wife has long wanted to go to the Ivy (it’s her name). She had been so excited. When we arrived, the hostess barely acknowledged us. She had been chatty with the previous person but with us, just a blank look. Our party of four was seated and then we waited. “Waiting” is the theme of our meal. We waited to place our order for what seemed longer than needed since restaurant was not that busy. The waiter took our drink orders and then we waited. Finally our food order was taken. The food arrived quickly enough. The food was excellent. Half of our drinks were empty when food was served. No one, at any point, asked if we wanted more beverages. Not one! Amazingly poor service. We finished our meals and waited at least 20 minutes, with empty plates, until someone came by to bus the table. And then we waited again. Someone finally came over to see if we wanted desserts. Again, drinks were not addressed. We almost passed on dessert since by this point, my wife was getting frustrated. And that’s hard to do. Dessert came, amazingly delicious. And then the waiting again. We finally got someone to give us the bill. And guess what, we needed to wait again. 2 1/4 hours after getting there, we were finally able to leave. Now, admittedly I am a tourist and may not be up on the British food serving customs, but to me, the service was just plain terrible. Don’t waste your £300 here. There has to be better places to go. Thankd for nearly ruining my wife’s dream. At least she enjoyed the food.
   

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6. R

   Ross

   London

   2 reviews

   5.0

   2 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Greeted at the door by the doorman and told to have a nice evening. Front of house took my coat and bag and said my table was ready early. The sparkling/still water I’d requested was on the table already. One of the servers asked if she could pour one of the waters for me and if I wanted to order anything whilst I waited for my guest. Food was very nice. I had the fried haddock with chips. Very fluffy batter with the right amount of crisp. Overall the staff were very attentive and ambience of the restaurant was very relaxing and welcoming.
   

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7. P

   Philip

   VIP

   London

   129 reviews

   5.0

   129 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful lunch, never disappointed every time I return. Great food and service
   

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8. S

   Sinead

   London

   1 review

   3.0

   1 review

   Dined on February 22, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Really disappointed with the wheat intolerant and egg intolerant options. Extremely limited. . Ended up with a burger between two slices of non gluten bread?? There was egg in the potatoe on both the fish pie and Shepard’s pie topping, So if you’re intolerant to both you were extremely and I mean extremely limited. Ended up eating something I didn’t really want. Deserts were the same. Even the chocolate bomb had egg in it😱 so disappointed. Thought that a restaurant like this would pay more attention to allergies and provide more options. Ambiance and service top class.
   

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9. J

   Jo

   Yorkshire

   1 review

   5.0

   1 review

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Last minute booking but incredible! Food and service was amazing 🥰
   

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10. M

    Mark

    VIP

    London

    4 reviews

    5.0

    4 reviews

    Dined on February 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Been gong for more than 30 years. It’s the very definition of a classy night out in the West End.
    

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