The Ivy in the Park

Review summary

1. K

   Kamilya

   London

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of my favorite places! Great restaurant for sny occasions!
   

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2. G

   Gillian

   VIP

   Vancouver

   28 reviews

   3.0

   28 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 4

   Unfortunately this was not a good experience. Although I have had great meals at the same venue, I have also had bad ones. This was a bad one. We had to ask for service multiple times. My soup was luke warm as was the white wine. We served our own wine all night as we were largely ignored. A couple celebrating near by were treated to a lot of fuss and we had none. The greens accompanying my friend’s scallops were inedible. Really sad about this as it was a treat for my 3 friends.
   

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3. P

   Paul

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The burgers were dry. The service was slow, poor and clumsy. I wanted to have a nice experience for lunch with my daughters and it was just a disappointment.
   

   The Ivy in the ParkResponded 5 days ago

   Dear Paul, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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4. N

   Nick

   London

   15 reviews

   5.0

   15 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice lunch will look forward to booking again soon.
   

   The Ivy in the ParkResponded on December 17, 2024

   Dear Nick, I hope you are well and thank you for taking the time to write a positive review. We are glad you enjoyed your time at the restaurant and we look forward to welcoming you again soon. Kind regards, Luca
   

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5. D

   Dorothy

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a really lovely festive meal with my friends. The service by Iryna was top notch!
   

   The Ivy in the ParkResponded on December 17, 2024

   Dear Dorothy, I hope you are well and thank you for your kind words about Iryna. We are glad you enjoyed your time at the restaurant and we look forward to looking after you again soon. Kind regards, Luca
   

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6. A

   A

   Hong Kong

   1 review

   2.0

   1 review

   Dined on December 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   I was disappointed that a Xmas festive dessert, which I was eager to try, was only available as part of a set menu. I had hoped to order it à la carte according to the a la carte menu. I felt misled, as I was under the impression that all menu items were available individually. the food was not as advertised. I ordered little helper colada, which looked vastly different from the image in the menu. The presentation was unappealing. This was not the quality I was expecting, especially considering the price point.
   

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   The Ivy in the ParkResponded on December 16, 2024

   Dear A, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We will be in touch soon following you direct feedback. Kindest regards, Luca
   

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7. L

   Lisa

   London

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   So disappointed with the service. Staff were very impatient to take our order. Zero conversation or personality. Felt like we were a hindrance and they needed to get us in and out ready for next sitting. We couldn’t order desserts due to next guests arriving….or so they said. For what you pay, definitely not value. Eaten in much much better Ivy’s with staff who actually care!
   

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   The Ivy in the ParkResponded 5 days ago

   Dear Lisa, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. Unfortunately we need to be very precise with timing in a busy period like Xmas. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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8. OT

   OpenTable Diner

   London

   4 reviews

   3.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   I have attended the restaurant many times and it is always exceptional. This time around the service was a little slow
   

   The Ivy in the ParkResponded 5 days ago

   Dear Anonymous, I hope you are well and thank you for sharing your feedback. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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9. P

   Philip

   VIP

   Hertfordshire

   4 reviews

   2.0

   4 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   The usual high ivy standard sadly lacking here. Cold food, bickering staff. Soulless.
   

   The Ivy in the ParkResponded on December 16, 2024

   Dear Philip, I hope you are well and thank you for rating us. I am very sorry you didn’t enjoy your last experience with us. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
   

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10. K

    Khiloni

    London

    8 reviews

    1.0

    8 reviews

    Dined on December 14, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Very poor and obnoxious service. Would not recommend
    

    The Ivy in the ParkResponded 5 days ago

    Dear Khiloni, I hope you are well and thank you for sharing your feedback. I am very sorry the service let you down during your last experience. We always strive to provide the best food and service possible and I am very sorry this wasn’t the case. I hope you will give another opportunity and you will be back to dine at The Ivy In The Park. Kindest regards, Luca
    

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