The Ivy Asia, St. Paul's

Review summary

1. D

   Daniel

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic place beautiful food great service wonderful restaurant would recommend this to go best ever restaurant I have been to.
   

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2. A

   Angie

   Hertfordshire

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I felt the tasting experience menu was not worth the money and also the dishes weren’t explained . The whole experience felt rushed . During the week I had tried to change the booking to the normal menu but was told I could but would have to change from 8pm book g to 10pm , this is too late for us to eat , however other people next to us did not have the experience menu.
   

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3. E

   Erika

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The restaurant is amazing , the menu for £65 it's very nice . The restaurant is so beautiful and a little bit dark if you want to take pictures 😕🤭 .
   

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4. L

   Liliana

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service . Everything was perfect , the cocktail at the bar , the food and the amazing service . Thank you Gian for looking after us so well . This place is special
   

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5. S

   Shekiera

   London

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   I went there for a friends birthday . Asked for a booth and that was not given but thats fine , Had to wait over 20 minutes to be be seated , over 30 minutes to get drinks , food kept coming out in bits and some was cold , the drinks were good thanks to Henry the manager he went himself and got them , because the staff member we asked said they would check but ended up serving other people , Kept trying to get a staff member for assistance ever though there was many of them, it was like they did not want to provide a service . Overall I was disappointed with my experience and I will not be coming back to The ivy St Paul’s .
   

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6. H

   Harry

   Indonesia

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Completely ok what a nice place and superb food, the staff really great, kitchen runs like a F1 car if this in’t the best hotspot what then 🥇🏆🥇🏆🥇🏆
   

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7. J

   John

   Kent

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Ivy Asia was a fantastic experience and I would recommend it, however the Ivy Asia do need to look at using more gluten free soya so that there is more choices, as currently very very limited choices
   

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8. J

   John

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience at the Ivy Asia made all the more special with the personal, attentive service given by our host Emma. Would highly recommend!
   

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9. A

   Andreas

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   THE IVY ASIA PREMIUM EXPERIENCE MENU £85 PER PERSON I arrived in my wheelchair and was escorted around the building and shown the way to the lift and other entrance inside the shopping centre. We went to our table but it wasn't the best for me in my wheelchair, so they gave us a round table where I sat comfortably and had a beautiful view of St. Paul's Cathedral all lit up. The restaurant has an amazing floor and a big cherry blossom tree that makes for great views and photos. Staff were polite anent attentive. I liked I could see the chef's busy creating the dishes. The first 3 courses came and filled our table. The portions are Very Generous and I asked the waiter not to bring too many too quickly. If you opt for this menu, you will want to eat slow and saviour every delicious mouthful. My personal favourites are the Prawn Dumplings & Aromatic Duck but everything else was a close 2nd place. The desert came with Dry Ice fog, lovely ice cream and Cinnamon Doughnuts A fantastic Feast in a great restaurant and definitely a place to revisit and bring friends and overseas visitors to.
   

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10. L

    Lizel

    London

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1

    Disappointing Experience at The Ivy – Poor Customer Service We had a booking for five guests; however, an additional person unexpectedly joined our dinner, bringing the total to six. Despite this, we were seated at a table set for four, which was clearly unsuitable for our group. Considering the restaurant was nearly empty upon our arrival at 4:30 PM and remained so until almost 7 PM, we kindly requested a larger table. Unfortunately, the response from the Manager was shockingly unprofessional. Instead of addressing the issue constructively, he responded rudely, stating, "What do you want me to do, give you a pat on the back and say sorry?" Such a comment was not only dismissive but completely unacceptable, particularly when directed at a member of our party who is the CEO. The lack of effort to accommodate us, coupled with the disrespectful attitude, was extremely disappointing—especially from an establishment like The Ivy, which prides itself on delivering a premium dining experience. While we paid the bill out of good faith, this experience has left us feeling let down and undervalued as customers. We would like to escalate this matter as the service we received was far below the standard we expected. We hope The Ivy takes this feedback seriously and implements measures to ensure that no other patrons endure similar treatment.
    

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