The Heritage Deco Cafe

3.5

32 Reviews

£25 and under

Café

Great for brunch
Neighborhood gem
Great for scenic views

The Heritage Deco Café Orangery offers art deco style café culture at the Grade I listed Regency Pittville Pump Room. Customers can eat in but take away is also available with table and chairs under the colonnade. Serving a range of hot and cold food, from coffee and cakes to sausage rolls and wraps, the café is the perfect place to enjoy views over the beautiful Pittville Park.

Please note, we do not accept cash and only take card payment at our café.

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Additional information

Dining style
Casual Dining
Price
£25 and under
Cuisines
Café
Hours of operation
Daily 9:30 am–4:30 pm
Phone number
01242 528764
Dress code
Business Casual

Location
Pittville Pump Room, East Approach Drive, Cheltenham, Gloucestershire GL52 3JE
Neighborhood
Cheltenham
Parking details
None

What 32 people are saying

Overall ratings and reviews

3.5

3.5 based on all time ratings

3.5Food
3.6Service
3.5Ambience
3.4Value

Noise • Energetic

32 Reviews

D
Disappointed
Gloucestershire
1 review
1.0
1 review
Dined on January 21, 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Sadly, we arrived early for our booking, but there was a queue & some very unhappy customers in front of us. By the time we got to speak to a member of staff, who was very polite & apologetic, we discovered there were no scones, we had been looking forward to a cream tea & cake. It was extremely noisy & busy in the restaurant, so I explained to the staff member that as they did not have what we wanted, we had decided to leave & look elsewhere for refreshment.
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JO
JOANNEW
Cambridge
16 reviews
4.0
16 reviews
Dined on December 19, 2022
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 3
Very noisy today again with doors repeatedly banging due to wind. Not a great experience. We moved on to somewhere else.
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M
Munchie
Gloucestershire
7 reviews
1.0
7 reviews
Dined on November 26, 2022
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Booked a table for 5 one week before attending,and even confirmed on the morning of the booking.We we’re taking our grandchildren there to enjoy the Christmas event’s that we’re there that day.Checking the menu beforehand and was pleased there was a child’s menu.Arrived ten minutes before our 1.30pm slot and was very prepared to wait longer if necessary.Young lad was aware of our reservation and said that someone has just sat at our table (no fault of the people sat there as there was no reserved sign on the table that we could see.The young man went outside and bought in outdoor furniture and placed this in the walkway and thought that would be acceptable (no tables are there for a reason).We noticed a empty table a thought we would make do.We we’re then told no children’s menu was available on that day,Not wanting to make anymore fuss we decided to take a quick option as we were feeling very deflated after enjoying such a happy vibe outside with the Christmas choir etc,so we opted for hot chocolate and chips for the children,to be told that there was no chips being served today and only one menu was available.We decided to leave.We booked for a reason with children always helps.We we’re more disappointed with the level of the staff attitude “not concerned in the slightest and no direction from a person taking responsibility.
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SB
StuartB
Gloucestershire
1 review
4.0
1 review
Dined on November 13, 2022
1. Overall 4
2. Food 5
3. Service 4
4. Ambience 4
Good quality ingredients on the Full English, and well cooked. A bit pricey , but don't mind if it is good.
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J
Jerry
Bristol
2 reviews
4.0
2 reviews
Dined on November 11, 2022
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
Nice breakfast rolls and good coffee. Friendly staff. Shame full english breakfast only available on a Sunday
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M
Michelle
Gloucestershire
1 review
5.0
1 review
Dined on November 1, 2022
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Excellent service and good portions. Staff were able to accomodate a seating request and even provided an extension cord for a business lunch.
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CG
CatherineG
Devon
2 reviews
1.0
2 reviews
Dined on September 23, 2022
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 2
Extremely disappointing- booked breakfast slot as a treat, then discovered no breakfasts during the week but ham, egg and chips and pizza available!? No table service as ,'short of staff' but 3 staff members and quiet. Poor value, husband settled for bacon roll - £5 buys you 2 small bits of bacon in a teacake. Coffees tiny and bitter. No real veggie options in anything so went without. Elderly customers sat at tables waiting for service and left hanging. Absolutely dreadful.
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BH
BrianH
Calgary
1 review
3.0
1 review
Dined on September 15, 2022
1. Overall 3
2. Food 4
3. Service 4
4. Ambience 1
Whilst the food was good we were disappointed that the cafe was outside the pump house building.
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D
Disappointed
Gloucestershire
2 reviews
4.0
2 reviews
Dined on August 21, 2022
1. Overall 4
2. Food 4
3. Service 4
4. Ambience 4
It was really busy, but the staff were excellent and the food was good. Everyone was very friendly and efficient. Highy recommended!
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PS
PurviS
London
2 reviews
5.0
2 reviews
Dined on August 7, 2022
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Good food, good service and a beautiful setting. Would recommend for brunch.
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FAQs

The Heritage Deco Cafe is rated 3.5 stars by 32 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

Pittville Pump Room, East Approach Drive, Cheltenham, Gloucestershire GL52 3JE

Additional information

Neighborhood
Cheltenham
Hours of operation
Daily 9:30 am–4:30 pm
Price
£25 and under
Cuisines
Café
Dining style
Casual Dining
Dress code
Business Casual
Parking details
None

Phone number
01242 528764

The Heritage Deco Cafe

Not available on OpenTable

There’s more to explore

Additional information

Menu

What 32 people are saying

Overall ratings and reviews

FAQs

How is The Heritage Deco Cafe restaurant rated?

Is The Heritage Deco Cafe currently accepting reservations?

Not available on OpenTable

Additional information