The Hengist - Restaurant & Cocktail Bar

Review summary

1. R

   Rebecca

   Kent

   2 reviews

   1.0

   2 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   First time visiting the Hengist under new management. Booked a Sunday birthday evening meal just before Christmas thinking there would be a festive ambiance and atmosphere but no festive decorations at all the side of the restaurant we were put. Only menu offered was the Sunday lunch menu which if known at time of booking we wouldn’t have booked as took two older children who don’t like roasts but no other options available when asked. Only 4 starters on offer, not much choice. When ordering beef roasts we weren’t asked how we wanted it cooked so assumed it would be thin slices of cooked beef, but it came out rare for everyone that ordered it, just one very thick cut of beef. When asking the server to have it cooked more for one person we were told they’d have to check if the chef would even do that, server came back and chef had agreed. Another person wanted it cooked more but doesn’t like confrontation so ended up not eating it. Small amount of gravy meant quite a dry meal. Asked for the desert menu but told there wasn’t much left, no desert menu even offered, told only two options and by the way it was said by the server not to bother so felt no choice but to ask for the bill. So walked out having spent £160 on a basically a poor carvery, no alcohol and 1 drink each in the minimal time we were there. Don’t bother
   

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2. J

   Jackie

   Kent

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious Sunday Roast! Food could have been a bit hotter, but the beef was cooked to perfection. Second time there and would definitely return 😋
   

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3. K

   Kim

   London

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Was recommended to try this restaurant by a friend. On arrival no front of house. Leaves in the doorway. My friend said the cocktails were amazing however we didn’t get given a cocktail menu. No candle lite on table. Waited an hour for food and it didn’t arrive. Complained and left without eating
   

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4. J

   James

   VIP

   London

   11 reviews

   2.0

   11 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   What a sad place. Staff so disinterested. Food bang average at best. What sort of place is this trying to be??
   

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5. J

   Joanne

   Kent

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful steak and top class service ,so glad to see the new owners constantly improving and very pleased the restaurant is always busy and supported x
   

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6. S

   Spencer

   VIP

   Kent

   21 reviews

   5.0

   21 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful fillet steak at the Wednesday steak night event. Good value for the money plus a good bottle of Merlot.
   

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7. J

   Julia

   Kent

   1 review

   4.0

   1 review

   Dined on December 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Office lunch for 4 people, food, drink and desserts were delicious. The setting is really lovely, comfortable and clean. The service was a little slow but we were conscious of time, if you have plenty of time this would not be a problem as you don't feel rushed. Desserts were the star of the show on our visit- we will be returning!
   

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8. A

   Andy

   Bath

   2 reviews

   4.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very nice restaurant , uniquely decorated - just a shame that service was a little bit slow - we were in restaurant for over 2 hours so did not bother with a dessert
   

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9. D

   Danielle

   Kent

   3 reviews

   1.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Terrifying decor. Nightmarish cocktails. £10 for a slice of Brie on a slice of toast. Raw turkey x 2 meals.
   

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10. P

    Pamela

    Kent

    1 review

    3.0

    1 review

    Dined on December 12, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    A limited menu but several items unavailable. Two of the four starters, one of the six mains and one of the four puddings unavailable. Cashew nut and Miso curry with rice was all cold when it arrived. Disappointing sadly.
    

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