The Haunted House Restaurant

Review summary

1. K

   Katie

   VIP

   Cleveland

   11 reviews

   3.0

   11 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Our experience was ok. Not being from the area the parking situation is horrible. The staff interaction was great and our server was kind. The food was meh. You really go for the ambiance. It’s a one and done for us but appreciate the effort of the theme.
   

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2. J

   Jean

   Cleveland

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very enjoyable Brunch, great service, great food, great atmosphere! The kids and I love coming to the Haunted House Restaurant!
   

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3. P

   Pedro

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a fun experience the kids had a lot of fun
   

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4. C

   Crystal

   Cleveland

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The service was not very good. Took almost 20 minutes before anyone even talked to us. Other people who got say after is got weighted on first. We didn't even get a high or anything. Once the server did finally get to us she was nice. The food was delicious. If your looking for fun go when they are busy. We went during the week it was more low key but it is a cool restaurant.
   

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5. R

   Rhonda

   Cleveland

   3 reviews

   3.0

   3 reviews

   Dined on December 22, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Sadly, the service was very poor, seated a long time before they even came to take drink orders. Seemed understaffed. No Michael Meyers only the Grinch. We brought guests from out of town and were very disappointed with the service and lack of characters. Will not be back.
   

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6. T

   Tia

   Cleveland

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my wife's birthday (12/18/24) so to try something new we drove 1½hr to try the Haunted House Restaurant Well worth it! We had an awesome experience. Food was delicious and at a reasonable price. I had the Texas Chainsaw burger and fries while she had the Shaggy which was 2 black waffles with banana pudding and caramel sauce. Everything on the menu is named after a horror movie or Halloween related. You can look online for their menu. The decor was done in everything Horror movie related also. Pennywise, Chucky, Christmas Nightmare etc. Michael Myers was there also. At first I thought he was a statue but once he moved...scared the $#@& out of me! He does his role VERY WELL! The waitress and him even did a little birthday dance for the wife 😆 We had reservations for 4pm. We arrived exactly at 4pm and was walked to our table. After our waitress took our order it was only about 15-20 mins for our food to arrive. Parking wasn't an issue...we parked across the street at the Family Dollar store since we went there before the restaurant. We had a great time and will be back! Definitely would recommend!
   

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7. a

   alex

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food is ok- everything else great! Must come at least once
   

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8. S

   Stacey

   Cleveland

   1 review

   1.0

   1 review

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited 45 minutes, with a reservation, for a 2 person table. Waited another 10 minutes for our drink order to be taken. Have to view menu on your phone after scanning a QR code. Waitress never came back to take our order. Waited 25 minutes for her. Asked the bartender to total us out so we could leave. He said he couldn't, only our waitress could. Told him the situation, he called to another waitress to do it. Only good part of the evening was that our $21.00 drinks were comped. Never again!
   

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9. A

   Andrew

   Cleveland

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience and great food! Will certainly be coming back!
   

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10. A

    Angie

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service are both amazing! If you are a horror fan its an absolute must! Ive been 3 times and can't wait to go back! Micro Mike is always a joy and i finally got to see Jason this time bc it was Friday the 13th!!
    

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