The Haunted House Restaurant

Review summary

1. R

   Ronald

   Cleveland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing experience. Took my wife for our first anniversary and plan on going back for her birthday. The food was fantastic, the drinks were great and the atmosphere was incredible.
   

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2. J

   Joseph

   Pittsburgh

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   The host waa incredibly kind at the point of check in for our reservation as well as when we were sat. Our waitress was much less welcoming; gave no description of any items or the specials unlike the bartender who seemed to also be serving the two tables next to us. She seemed impatient while we browsed the menu, despite immediately ordering an alcoholic drink and appetizer at her first table visit to attempt to be politely prompt. My wife ordered a beer which was completely forgotten about; my $9 beer came out warm… I’d have asked for something else had she not left the check at the next visit to the table. After presenting my card, she glared at the mobile card reader as I selected the gratuity amount and did not return to see if any water refills were desired. The The rest of the waitstaff I could observe at other tables was truly except however. The Birdbox sandwich my wife ordered was seemingly double breaded and amazingly crispy, with frozen seeming battered style fries which also are always satisfying - frozen is not a negative statement, just trying to convey what they are. My chicken Alfredo pasta was lacking in the vegetables listed on the menu, had bland unbrowned sliced chicken, and was so greasy that I left over half of it. The garlic bread that accompanied it was excellent though. With the negatives out of the way, the food was not the reason for the visit truly, it is the theme and ambiance that draws the crowd and these aspects did not at all. From the moment we stepped in the dedication to the theme was apparent in the dress of all of the staff, the lighting and decor, etc. My wife felt that it lived up to the exciting videos posted online by influencers and had an excellent time despite her drink being forgotten. I also enjoyed the non food aspects of the restaurant far more than I thought I would. If we return I’d likely try a burger or salad, I see no reason to spend additional money on food at a restaurant that seems to not care. Fun ✅
   

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3. C

   Catherine

   Cleveland

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and so were the drinks. We were slightly disappointed in the size of the menu. There's not much to choose from. The atmosphere was absolutely fantastic. Will definitely be going again.
   

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4. C

   Chris

   Cleveland

   1 review

   5.0

   1 review

   Dined on January 11, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went for my teen horror fan’s birthday- had so much fun - food was good as well. Dessert was superb!
   

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5. C

   Carrie

   Cleveland

   1 review

   3.0

   1 review

   Dined on January 10, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   We went for the experience which did not disappoint. Don’t go for the food. Overpriced, small portions, limited menu and terrible. Again, I could have stayed home and microwaved a pizza and it would have been better BUT we went for everything else, which is cool.
   

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6. H

   Harold

   Cleveland

   1 review

   5.0

   1 review

   Dined on January 4, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We drove from Columbus to visit this place. Worth the drive! We had a great time. With the interactive staff and laughs also some scares lol. Definitely a 5 star place if you like horror and jump scares with some laughs. Awesome time!
   

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7. C

   Craig

   Detroit

   1 review

   3.0

   1 review

   Dined on January 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Was a total let down. This resturant was hyped up to be something it truly was not. The decor was cool but the service on a week night was SLOW. Our server was dressed in a cheesy/sexy Chucky costume. Food options were minimal and over priced. $11.99 for 4 mozzarella sticks. 4 basic size sticks. I was under impression there would be character interactions and all we got were stared at from a distance by the creepy nun. This was very meh...
   

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8. R

   Richard

   Cleveland

   3 reviews

   4.0

   3 reviews

   Dined on December 31, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Menu was down sized options limited to basically a burger or pasta with chicken. Portion small for the price but very tasty burger. Our server was fantastic.
   

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9. R

   Raymond

   Cleveland

   2 reviews

   4.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The was food was awesome Love the decor. My family truly enjoyed it.
   

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10. S

    Shawn

    Cleveland

    1 review

    1.0

    1 review

    Dined on December 31, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    My family and I were excited to try this restaurant. It is a creative idea that is poorly executed. The decoration is not terrible, but feels cheep and tacky. The whole environment is dark with loud music playing, and lights are continually flashing. The Frakenfish tacos were thrown together with barely any toppings. The meals were nothing like the pictures, and were just okay. Our waitress was nice, but it was a little frustrating that they had no physical menu, and you need to scan a link so you can use your phone as the menu. The worst part of the experience was the employee dressed up as Michael Myers disturbing each table while you’re trying to eat. He forces you into a photo op and then tells you to tip him on his personal Venmo account. He was shockingly forceful. I was in disbelief as he grabbed my phone and began to open Venmo for me. It was so loud and awkward that we had to leave before finishing our food. Probably our worst dining experience.
    

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