The Hampton Social - Skokie

Review summary

1. J

   Josh

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food was fantastic! Can't wait to go back.
   

   The Hampton Social - SkokieResponded 2 days ago

   Josh, thank you for visiting us! We're delighted to hear you enjoyed the fantastic food and great service. Your kind words are appreciated, and we look forward to welcoming you back soon. Cheers!
   

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2. S

   Simon

   Chicago

   15 reviews

   3.0

   15 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We are frequent patrons since they opened few years back food quality keeps going down and prices going up and menu getting smaller not that many choices but drink menu is getting bigger we tried to give them a try every time but it’s way expensive compared to other better options at the mall now $200 for lunch for 6 without appetizers or drinks or desserts Burgers and pizza
   

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3. JB

   JeanieB

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is always delicious and prepared well. Wait staff is courteous and attentive but not overly so. They always ask about food allergies which is so nice since many dishes may have something in them that only the chef knows about. Ambiance is very pleasant. Nice place to celebrate special occasions or host clients.
   

   The Hampton Social - SkokieResponded on November 25, 2024

   Jeanie, thank you for your visit and lovely feedback! We're delighted to hear that you enjoyed our food and appreciated our attentive service. We look forward to welcoming you back soon for a special occasion or a client meeting. Cheers!
   

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4. S

   Sarah

   Chicago

   1 review

   1.0

   1 review

   Dined on November 24, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I’ve been to this location numerous times and while it’s never been 5 star service, yesterday was by far the worst I’ve experienced. Service was terrible. It took over 10 minutes for our server to acknowledge us, and over 25 min for our drink orders. The bartender had to leave his post at the bar to bring us our drinks and take our food order while our server attended to tables that were seated after us. We tried to use the QR code to pay at our table but the wrong ticket was assigned so we had to track down our server for the check which was the only prompt thing she did. I will not be back.
   

   The Hampton Social - SkokieResponded 6 days ago

   Thank you for taking your time to share your experience. It is disappointing to hear all that took place. We consider you a regular guest, as you have visited us several times and we appreciate your loyalty. Although we strive to take care of all of our guests, we especially value your honest and direct feedback. We pride ourselves on our fresh and delicious menu but also our passion for hospitality and ability to make positive memorable experiences. I apologize that we missed the opportunity to do this for you. I would love to invite you back and make sure you have an amazing experience. Please reach out to me personally to make your next reservation. Julie Ramirez General Manager 847-307-5207
   

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5. A

   Amy

   Las Vegas

   8 reviews

   2.0

   8 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   I’m not sure what was going on with service, our table and the one next to us were almost completely ignored by our server, a bar tender had to come over step in and take our orders. The salad one in our party ordered had extra things not listed on the menu which was a big issue due to food sensitivities, it was remade and still had things added. The manager removed the price from the bill & offered a free desert (which we didn’t take), but basically he couldn’t get away from us fast enough. This is our second time eating at this location, third for the franchise- I will be out last time.
   

   The Hampton Social - SkokieResponded 6 days ago

   Thank you for taking the time to post a review. We value your feedback. I am sorry to hear that we did not give you exceptional service and take special care with your food sensitivities. This is one area that should never be overlooked or mistakes made. I also apologize that we did not do the right thing and take responsibility for our mistake and make you a salad with the correct specifications. We pride ourselves on our service standards and it is apparent we missed the opportunity to have you leave impressed. I hope you will reconsider trying us again. Please reach out to me to make your next reservation. I look forward to making sure you have a great experience. Julie Ramirez General Manager 847-307-5207
   

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6. R

   Raven

   Chicago

   3 reviews

   vip
   4.0

   3 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and server were amazing as always. There were however kids running around my table which was not ideal. Other than that perfection.
   

   The Hampton Social - SkokieResponded on November 25, 2024

   Thank you for your feedback, Raven. We're pleased to hear that you enjoyed your meal and the service provided by our staff. We strive to maintain a relaxing atmosphere for all our guests, and we'll work on addressing this issue. We hope you'll give us another opportunity to provide you with an exceptional dining experience. Cheers!
   

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7. H

   Heather

   Chicago

   65 reviews

   vip
   5.0

   65 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my friend here for her birthday. We had a very fun waiter and we ordered a ton of food.. all was delicious.. the beet salad, truffle fries!! Monkey bread, Mac and cheese and the fried fish sandwiches and then we topped it off with the the coconut cream pie- YUM We plan on going back .. it was helpful they are located at old orchard so you can walk off your meal
   

   The Hampton Social - SkokieResponded on November 20, 2024

   Heather, thank you for celebrating your friend's birthday with us! We're thrilled to hear you enjoyed our food offerings, especially that delicious coconut cream pie. It's our pleasure to provide a fun atmosphere and unique dishes for special occasions. We appreciate you choosing our restaurant and look forward to welcoming you back soon!
   

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8. D

   Darlene

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was wonderful. Our food was delicious Brussel sprouts and shrimp tacos. Tacos need a warning label for spice level. Really spicy hot!! Vanilla gelato was amazing especially after burning mouth on tacos. Put on our reservation we were celebrating an anniversary but no one seemed to look at it. That was the only disappointment otherwise everything was really good.
   

   The Hampton Social - SkokieResponded on November 20, 2024

   Darlene, thank you for dining with us! We're so happy to hear you enjoyed our Brussels Sprouts and Shrimp Tacos, and that our server provided wonderful service. Celebrating a special anniversary is always a memorable occasion, and we'll work on ensuring those notes are properly acknowledged during future visits. We appreciate your feedback and look forward to welcoming you back soon.
   

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9. C

   Carl M

   Chicago

   9 reviews

   vip
   1.0

   9 reviews

   Dined on November 15, 2024

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 4

   I have been going to this restaurant since it opened in. The new menu is drastically reduced and very limited. The salads on the menu are OK but the selection before was great. To limit the tacos to shrimp eliminates many people who have food allergies. I had the Poke bowl and the Tuna portion was not much. I told the manager that I realized that this was corporate making these decisions.. Although the menu is new there have been others who have complained as well. You have lost me as a customer.
   

   The Hampton Social - SkokieResponded on November 22, 2024

   Dear Carl, Thank you for taking your time to share your experience and feedback about our changes to the menu. We consider you a regular guest and appreciate your loyalty. Although we strive to take care of all of our guests, we especially value your honesty. We pride ourselves on our fresh and delicious menu but also our passion for hospitality and ability to make positive memorable experiences. I hear you're disappointed and I would love the opportunity to turn this around. I would like to invite you back and make sure you have an amazing experience. Please reach out to me personally to make your next reservation. Sincerely, Julie Ramirez General Manager
   

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10. D

    Diana

    Cincinnati

    57 reviews

    vip
    5.0

    57 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love the food and service!!! Joey was great! He provided great recommendations and even told us about the history of Hampton Social! In town visiting college kiddo and will be back in the spring! Hampton Social is definitely on our brunch list when we return !
    

    The Hampton Social - SkokieResponded on November 20, 2024

    Diana, thank you for your visit and kind words about our service! We're so glad to hear that our team provided excellent recommendations and shared the history of Hampton Social with you. It's wonderful that you enjoyed the food as well. We look forward to welcoming you back for another enjoyable brunch!
    

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