The Hampton Social - Orlando

Review summary

1. S

   Seth

   VIP

   Las Vegas

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The food was decent, but expensive for what it is. The restaurant assesses an 18% service charge, so service is not very good, because the servers are tipped regardless of the level of service. The poor service was very disappointing.
   

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2. M

   Mark

   Key West

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The two person tables are very close together putting the "social" into your dining experience, whether you want that or not. Just wanted to mention that.
   

   The Hampton Social - OrlandoResponded 1 day ago

   Thank you for your feedback, Mark. We aim to provide an enjoyable dining experience for all our guests, so we appreciate your thoughts on the seating arrangements. We hope to see you again soon!
   

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3. T

   Tom

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thoroughly enjoyable experience, April was amazing along with the cocktails and the food. The chicken strips I had were absolutely fabulous, great music and overall atmosphere too.
   

   The Hampton Social - OrlandoResponded 2 days ago

   Thank you for the thoughtful review, Tom! We're delighted you enjoyed the chicken strips and cocktails. It's wonderful to hear the atmosphere and music added to your positive experience as well. We'll be sure to pass along your kind words to April, and we look forward to your next visit!
   

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4. D

   Doug

   Lake of the Ozarks

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was great, I had the covonut tofu which paired well with the sweet sour sauce. My friend had the chicken and said it was cooked to perfection. Highly recommend.
   

   The Hampton Social - OrlandoResponded 4 days ago

   Thank you for your kind words, Doug! We're delighted you enjoyed our signature coconut tofu. It's wonderful to hear the chicken was cooked perfectly as well. We appreciate you taking the time to share your positive dining experience and look forward to welcoming you back soon. Cheers!
   

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5. L

   Laura

   Miami

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, it was a table for 13, my mothers birthday. We had a waitress and she was so caring and full of energy, and made sure that everyone was taking care of.
   

   The Hampton Social - OrlandoResponded 2 days ago

   Thanks, Laura! We're pleased to know that our team provided attentive service that made your mother's birthday celebration a memorable one. It's rewarding when our efforts contribute to special moments like this. We appreciate you taking the time to share your feedback and look forward to welcoming you back soon. Cheers!
   

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6. S

   Shaw

   Orlando

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Was disappointed from no validation on the parking to the price of the small amount of food received. The service was lackluster especially being able to see right into the server station area where everyone there was just chatting.
   

   The Hampton Social - OrlandoResponded 4 days ago

   Dear Shaw, Thank you for your visit and the feedback regarding the experience. We strive to impress all of our guests with both our products and service and I apologize that we failed to uphold our standards for guest service during your visit. Also, we understand our parking validation policy has created a negative impact on your experience and we take your feedback seriously. It will be used in our future discussions as we review our policies in this location and others. If you would be able to discuss in more detail, please provide the best number to reach you at. I would like to assure you that we value your patronage and are dedicated to making improvements where needed. You deserve sincere and attentive service at our establishment and I want you to feel confident we can make this a reality on future visits. Sincerely, Jon Frost General Manager
   

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7. M

   Michael

   Orlando

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing. Food is amazing. Service is great. Celebrated both birthday and anniversary and the experience has been outstanding.
   

   The Hampton Social - OrlandoResponded 4 days ago

   Thank you for celebrating with us, Michael! We're delighted you had an outstanding experience. Providing amazing food and great service is our top priority, so we're thrilled your dining experience exceeded expectations. We look forward to welcoming you back soon. Cheers!
   

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8. H

   Holden

   VIP

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was so yummy, almost all of us ordered the Lobster toll- warm and it was so good. The truffle Fries app were so good too and plenty! And can’t forget the I Glitterally can’t!!
   

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   The Hampton Social - OrlandoResponded 4 days ago

   Thank you, Holden, for your glowing review. We're thrilled you enjoyed the Lobster Roll and Truffle Fries during your visit. Your kind words mean so much to our team. We look forward to welcoming you back soon! Cheers!
   

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9. M

   Mary

   New Orleans

   13 reviews

   3.0

   13 reviews

   Dined on January 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was adequate for the price. Waitress was great. Management was awful. We had reservations for 14 people and asked to be seated close together. When we arrived about 10 min before the reservation time, we were told that they could not put us close together unless we sat at high tables in the bar area. The restaurant was completely empty! Finally, the manager said he would get us 2 tables close to each other but we would need to be done in 2 hours since there was another large group with a reservation.
   

   The Hampton Social - OrlandoResponded 4 days ago

   Dear Mary, Thank you for your visit and the feedback regarding the experience. We strive to impress all of our guests with both our products and service and I apologize that we failed to uphold our standards for guest service during your visit. We regret that we did not make the necessary adjustments to find a suitable seating area for your party. If you would be able to discuss in more detail, please provide the best number to reach you at. I would like to assure you that we value your patronage and are dedicated to making improvements where needed. You deserve sincere and attentive service at our establishment and I want you to feel confident we can make this a reality on future visits. Sincerely, Jon Frost General Manager
   

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10. K

    Kerri

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on January 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good food, good drinks, nice atmosphere, cute decor. We reserved for a large group and they were happy to accommodate. The only thing I’d mention is that they seated us outside. We would have appreciated knowing this beforehand as it was quite cold and none of us had jackets. There were heaters but it was still a bit cold. Overall, we enjoyed our dinner.
    

    The Hampton Social - OrlandoResponded on January 14, 2025

    Kerri, we're so happy to hear that you enjoyed the atmosphere and accommodations for your large group gathering. Thank you for the feedback regarding the outdoor seating; we'll certainly keep that in mind for future reservations on chilly evenings. We look forward to welcoming you back soon!
    

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