Grain Store at Doddington Hall

Review summary

1. J

   Julie

   Lincolnshire

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice food ,presented well..excellent service, polite and helpful with a nice smile .
   

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2. E

   Elizabeth

   Lincolnshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an amazing venue. Delicious food, including a wide variety of gluten free options. Excellent service, and excellent value for money. Will definitely visit again.
   

   Grain Store at Doddington HallResponded today

   We're so pleased to hear you enjoyed your recent visit to the Grain Store. We look forward to welcoming you back again soon.
   

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3. W

   Wendy

   Lincolnshire

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   It was quite a few minutes before our order was taken. We all ordered sandwiches but it was a long time before they arrived. We waited 20 - 25 minutes for our food. One member of my party was not happy with his sandwich. He ordered a Cheese and Pickle sandwich but received a Cheese and 'Chutney' sandwich instead. Also, he did not like the dressing on his salad. My husband and I were happy with our sandwiches but did feel that the service was not up to your usual standard. However, Our dessert orders were taken quite quickly and they appeared soon afterwards. I would go back to the Grain Store as I have been happy with the service etc. on previous occasions.
   

   Grain Store at Doddington HallResponded today

   Thank you for your honest feedback. We're very sorry to hear that your recent visit didn’t fully meet your expectations, especially regarding the wait time and the sandwich order. We always strive to deliver a high standard of service and we regret that we fell short on this occasion. We're glad to hear that you enjoyed your desserts and have had positive experiences with us before. Your feedback is greatly appreciated and we hope to welcome you back to the Grain Store again in the future.
   

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4. R

   Rebecca

   Northampton

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous as always - our new favourite place - highly recommended ☺️
   

   Grain Store at Doddington HallResponded today

   We appreciate you taking the time to share your positive feedback. We hope to welcome you back to the Grain Store again soon.
   

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5. L

   Lorraine

   Yorkshire

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely delicious breakfast as always and super value
   

   Grain Store at Doddington HallResponded today

   We appreciate you taking the time to share your positive feedback. We hope to welcome you back to the Grain Store again soon.
   

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6. N

   Neil

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful visit to Doddington Hall. The Sunday roast was excellent. The staff were incredibly friendly and polite, making the experience even more enjoyable. The Grain Store is a great restaurant with beautiful surroundings and a welcoming atmosphere which made it a memorable outing.
   

   Grain Store at Doddington HallResponded on December 23, 2024

   Thank you for taking the time to write a kind review. We're so pleased to hear you enjoyed your recent visit to the Grain Store. We look forward to welcoming you back again soon.
   

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7. N

   Nicola

   Leicestershire

   1 review

   5.0

   1 review

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic Sunday Lunch upstairs in the grainstore, food was delicious and staff were lovely, can't wait to visit again 😋
   

   Grain Store at Doddington HallResponded on December 23, 2024

   We appreciate you taking the time to share your positive feedback. We hope to welcome you back to the Grain Store again soon.
   

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8. j

   jacqueline

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on December 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Setting is fantastic but this is our second visit & we’re told ran out of a champagne & some main course items ran out ! We went when it first opened & lots of items ran out so had hoped they would have rectified this . Staff whilst pleasant were not that attentive & had to wait a while to get drinks .
   

   Grain Store at Doddington HallResponded on December 23, 2024

   Thank you for your feedback. We're pleased to hear that you enjoyed the setting, but we’re sorry to hear that your experience was impacted by the availability issues and slow service. While we strive to ensure all items are available, there are rare occasions, especially during busy times like the Christmas, when certain items may temporarily run out due to high demand. We appreciate your understanding in these situations and are continually working to improve our preparation to better meet customer expectations. We also regret that the service wasn’t as attentive as you felt it should have been and appreciate you bringing this to our attention. We hope to have the opportunity to restore your faith in us and welcome you back to the Grain Store in the future.
   

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9. D

   Dennis

   Lincolnshire

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food quality with varied menu along with first rate service.
   

   Grain Store at Doddington HallResponded today

   Thank you for taking the time to leave a kind review. We hope to welcome you back again soon.
   

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10. K

    Karen

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on December 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A lovely lunch for 4 in relaxed surroundings upstairs in the grain store. Great service by our super friendly waitress, great food and a very efficient service from all involved. We have eaten downstairs before but much prefer the upstairs with less hustle and bustle. We will definitely return for a tasty and very good value for money meal.
    

    Grain Store at Doddington HallResponded on December 23, 2024

    We appreciate you taking the time to share your positive feedback. We hope to welcome you back to the Grain Store again soon.
    

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