The Gate Llanfrechfa

Review summary

1. D

   David

   South Wales

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I highly recommend The Gate Llanfrechfa, the customer service was fabulous, the food was outstanding and I will definitely be going back, my guide dog and I was made to feel very welcome and my dad who needs gluten-free was also made very welcome and accommodated. Thank you very much for the outstanding service 
   

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2. C

   Cath

   South Wales

   5 reviews

   5.0

   5 reviews

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My husband and I dined for lunch at the Gate today. I had ravioli filled with lobster , it was wonderful and the sauce divine, just wished I had ordered some bread to eat up all the sauce ! My husband had calzone, which he said was ok, but he wouldn’t choose it again ( personal choice ) To finish, he had Tiremsu , which he said was wonderful, while I had Panna Cotta with a tia Maria coffee to finish. A really lovely meal, in quiet surroundings. Highly recommended
   

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3. D

   David

   South Wales

   1 review

   3.0

   1 review

   Dined on February 16, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Service was very good as usual but the menu has changed with most of the items I usually choose from are not there anymore so it's not likely we'll be back
   

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4. D

   Diane

   South Wales

   6 reviews

   1.0

   6 reviews

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   I don’t know if there’s a new chef but something has changed, the food was completely tasteless, not a great experience
   

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5. R

   Ronald

   South Wales

   2 reviews

   4.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We have been a number of times before and had very much enjoyed our meal. On this occasion we went for valentines weekend. The greeting is always warm and friendly and we were shown to our table. We had to wait a while before we were asked if we would like a drink, after are order was taken I had to call someone over to say we had still not had our drinks. I must say the staff are lovely but the organisation is not good enough the service is not flowing well enough to make it an excellent evening. Although our meal was very nice they have changed the menu, there is now not enough choice of Italian dishes. Previously I would have given 5 stars however now I have to give it 4 stars. Come on the Gate don’t let yourselves down.
   

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6. H

   Helen

   Yorkshire

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service excellent, very friendly place , all food served very hot and of a good standard, I had scallops i did find them a little bland but all other food very good
   

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7. D

   Dee

   South Wales

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We have dined at the Gate on a number of previous occasions and have found the experience to be consistently good, however last night the quality of the meals served was very disappointing, with 3 out of 5 of the main meals we ordered arriving overcooked and unappetising. There was also a longer than usual delay between the starters and main courses being served. The staff were polite and pleasant but seemed overstretched to accommodate the number of diners. The recent change of menu is in my opinion is a move in the wrong direction and reverting to the previous menu, plus additional staffing would, i think go some way towards resolving the problems we encountered. Overall what should have been an enjoyable celebration for my husbands 70th birthday was unfortunately a huge let down.
   

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8. A

   Arthur

   South Wales

   1 review

   4.0

   1 review

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Three of us had very good Italian dishes. One of us found the risotto bland and tasteless. The service was very good and the staff were pleasant and friendly.
   

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9. M

   Marie

   South Wales

   1 review

   1.0

   1 review

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Not a great experience on Valentines Day. Arrived at booking time and was promptly shown to our table. Drinks ordered and didn't take too long to come, then we ordered starter between us and 2 mains. Starter came and was really nice (arrancini) then we waited, waited and waited some more. Finished our drinks and watched 3 members of staff wander through the dining hall but not one of them picked up on the fact we had no drinks. In the end I called someone over, drink ordered and 20 mins later still not arrived, had to ask someone. We waited and hour between starter and main i had Risotto parmeganio which was the biggest disappointment. It was so bland, no taste at all. I left most of it and not once were we asked if everything was OK No desserts offered and when we received the bill thete was £3 added for water we didnt have. Very disappointed and certainly won't be going back.
   

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10. S

    Stacey

    South Wales

    1 review

    4.0

    1 review

    Dined on February 8, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    We had a lovely evening but found it quite cold in there
    

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