The Foundry at Trilogy® Lake Norman

Review summary

1. OT

   OpenTable Diner

   New York City

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very friendly staff and accommodating. Food is very good
   

   The Foundry at Trilogy® Lake NormanResponded today

   We appreciate all of the kind words and hope your little girl is feeling better now. We are so sorry that this happened and are happy to know you will be back again soon. We look forward to seeing you all. Sincerely, Bobbi Christopher F&B Supervisor
   

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2. D

   Debra

   Charlotte

   27 reviews

   vip
   4.0

   27 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had a group here to celebrate a friends birthday. Service wasn't as good as usual. I asked for a box twice for my 3/4 leftover pizza and never did get one.Typically a free dessert is offered for a bday but that didn't happen. Margherita pizza wasn't as good as usual. Everything just seemed a little less stellar than usual. The appetizers were really good though! I will continue to eat here and hope that this evening was just a one night off event.
   

   The Foundry at Trilogy® Lake NormanResponded today

   Debra - this is very upsetting to hear. We apologize for all of this and I would love you for to contact me here at the Foundry and let me know who your server was and what we can do to make it up to you. Sincerely, Bobbi Christopher F&B Supervisor
   

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3. E

   Elaine

   Charleston

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and atmosphere at a reasonable price. We thoroughly enjoyed our late lunch! I recommend this restaurant and I am sort of picky.
   

   The Foundry at Trilogy® Lake NormanResponded 1 day ago

   This is wonderful news Elaine! We are so happy to hear and see that we were able to meet all of your expectations. We can't wait for you to come in again soon. Thank you, Bobbi Christopher F&B Supervisor
   

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4. H

   Holly

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, good variety, great customer service
   

   The Foundry at Trilogy® Lake NormanResponded 3 days ago

   This is wonderful Holly. We are so glad that we were able to meet all of your expectations. Please come in again soon. Thank you, Bobbi Christopher F&B Supervisor
   

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5. C

   Cheryl

   Denver

   13 reviews

   vip
   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience. Excellent service too! We will go back again and again.
   

   The Foundry at Trilogy® Lake NormanResponded 6 days ago

   We love to hear this Cheryl! Please come back and let us serve you again soon. Thank you, Bobbi Christopher F&B Supervisor
   

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6. C

   Christine

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic - took my daughters for brunch, their first experience at The Foundry.
   

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   The Foundry at Trilogy® Lake NormanResponded 6 days ago

   This is fabulous Christine. We are so happy to hear we were able to meet all of your expectations. Donald has been such a great asset to our Team and will be thrilled to hear this. Thank you, Bobbi Christopher F&B Supervisor
   

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7. K

   Kathy

   Charlotte

   16 reviews

   5.0

   16 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This being our first visit to the Foundry, we found it quite enjoyable. The service was excellent and our waitress explained the entire menu very well. The four of us enjoyed the tempura appetizer and whipped ricotta along with glasses of their tap cab wine ( specially priced at six dollars a glass). For dinner, we sampled the fish and chips, steak fritte, shrimp and grits, and a pork tenderloin special. We all shared the pumpkin cheesecake dessert. Everyone enjoyed their meal and we are looking forward to returning! Thanks for a wonderful evening.
   

   The Foundry at Trilogy® Lake NormanResponded 6 days ago

   Oh how wonderful Kathy, this is exactly what we strive for. We do hope that you will come in again soon and let us serve you. Thank you, Bobbi Christopher F&B Supervisor
   

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8. J

   Jacqueline

   Charlotte

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Our waitress, Maya, was wonderful and the Zorba pizza was delicious.
   

   The Foundry at Trilogy® Lake NormanResponded on November 14, 2024

   This is wonderful news. Maya has been such a great asset to our team and is going to love hearing this. Thank you, Bobbi Christopher F&B Supervisor
   

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9. Y

   Yvonne

   E. Tennessee

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was really good and our server was wonderful! Me and my husband invited our son and his wife for dinner, as this was our first time there. People seemed nice except for a few.
   

   The Foundry at Trilogy® Lake NormanResponded on November 14, 2024

   We are so happy that you chose to come here for your dinner. We truly do try to make this a welcoming and inviting place to come. Please come again soon Yvonne, we would love to serve you and your family. Sincerely, Bobbi Christopher F&B Supervisor
   

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10. P

    Pamela

    E. Tennessee

    2 reviews

    4.0

    2 reviews

    Dined on November 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Had the Mahi Mahi wrap and it was okay. Always great service. Bring back your shrimp appetizer!!!
    

    The Foundry at Trilogy® Lake NormanResponded on November 10, 2024

    We appreciate your feedback Pamela. We are getting ready to launch a new menu soon and can't wait for you to come in and try some new items. Thank you, Bobbi Christopher F&B Supervisor
    

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