The Emporium: An American Brasserie

Review summary

1. J

   Janet

   Greensboro

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I have many special dietary needs, and as a result don't dine out very often, but our server took them all in stride. I'm sorry I don't remember her name, but I think it may have been Molly. I asked that my order for the Salmon Meuniere be prepared as simply as possible, with just pepper and salt for seasoning, and without the Meuniere sauce or the Marcona Almonds. The dish itself was delicious, and cooked to perfection. I'm very grateful to both the server and the chef for being so understanding. The other four members of my party really enjoyed their dishes, particularly the chowder and the tomato bisque. Thank you all for a lovely evening!
   

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2. R

   Renee

   VIP

   Denver

   53 reviews

   4.0

   53 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Breakfast was delicious, as always. For some reason, was never offered coffee refills. Would be nice to bring back salt and pepper shakers on the table, as pre-covid.
   

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3. P

   Phllis

   Denver

   17 reviews

   5.0

   17 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First of all the wait staff was wonderful. Very attentive checked on us a lot never had an empty drink. The ambience and the feeling in the restaurant is so nice and calming. It's not stiff or unwelcoming, very comfortable. Last but certainly not least the food is outstanding. The presentation is just beautiful when they bring it to your table, first you want to look at it and just be amazed at how beautiful the presentation is then the taste is wonderful. There were five of us last night and we all had such a great time. Highly highly recommend 
   

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4. O

   Orlando

   Denver

   24 reviews

   5.0

   24 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice birthday celebration for my mom. Everyone enjoyed their food.
   

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5. L

   Lisa

   Las Vegas

   1 review

   3.0

   1 review

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   It took a while for our waiter to acknowledge us and he didn’t ask basic questions regarding how we wanted the steak cooked or whether we wanted our soup before or with the meal. The food was way overpriced for the quality. There was different music playing from opposite sides of the room and it was just really loud. We remembered why it had been several years since we’d been here.
   

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6. M

   Marc

   VIP

   Denver

   7 reviews

   5.0

   7 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome New Year’s Eve dinner! Food was excellent and service was outstanding! Made our evening feel special and our new years celebration very memorable!
   

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7. R

   Rocco

   VIP

   Hawaii

   110 reviews

   3.0

   110 reviews

   Dined on December 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Service was very slow. I took forever to get our drinks, and then forever to get our food. I had the shrimp and grits. All the shrimp were very good, the grits were a bit stale.
   

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8. C

   Carol

   Philadelphia

   8 reviews

   2.0

   8 reviews

   Dined on December 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   We were seated at the 7pm reservation.Upon being seated the server introduced himself as JJ and then disappeared. Someone else did eventually come to our table and take our drink order and gave us plates to go to the buffet with.Once I got to the buffet,there was no chercutaerteri and I notified one of the guys standing and watching the buffet from behind.He immediately grabbed the board and said they would prepare another one…. Never happened,as I kept checking!I helped myself to some salad instead and sat down.Our drinks weren’t at our table,so once I finished my salad I had to walk over to someone to let them know that I felt our drinks weren’t forgotten.He checked into it and said that they would be right over as the bar was backed up.This is understandable,but no one came over to us to inform us and we felt forgotten about.We did get our drinks shortly after that conversation.The girl then noticed my plate was dirty and that perhaps I may be going up for more food.I was because I don’t like to pile everything onto one plate.She proceeded to grab a few plates clean plates for us.I grabbed a clean plate and went to get my entree.Slim pickings…..there were no sides left except for scalloped potatoes and some dried up duck,unless you wanted turkey (had enough).Very disappointing!The desserts were good, a bit sweet,but good. During this whole experience,I was going back and forth whether I should speak up now or write it in an email later.I decided to speak up then because the more I sat there,the more upset I got.Well I am glad I did,the server got the manager for us and I expressed my dissatisfaction with the food. He understood and apologized and took some money off our bill. The server came back and also apologized for our bad experience.Upon dropping off the check,the manager came over again and hoped that the monetary gesture would go along way in helping to give them another chance.Because he did that I would try their sit down service again but not buffet.
   

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9. T

   Tom

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Xmas buffet was outstanding! A great night out.
   

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10. J

    Jennifer

    Phoenix

    2 reviews

    2.0

    2 reviews

    Dined on December 25, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    We thought we'd try Christmas dinner at a restaurant for the first time ever, so we picked The Emporium. The Christmas buffet was gross. The food was cold, bland, and the prime rib (well done) and turkey were way overcooked and dry, there was barely any options because they didn't restock the food that ran out, and they barely had any options for dessert that they were supposed to have on the menu. The charcuterie board was random scraps. Then, when walking out, they restocked the desserts, but it was too late. The waitress had zero personality, and a guy standing behind the buffet was rude when I asked him what a certain food item was. Overall, the experience wasn't worth $65/person AT ALL, especially with the food quality and barely any choices from not keeping the buffet stocked. We will not come back.
    

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