The Cut & Craft York

Review summary

1. L

   Lucas

   Newcastle

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic experience while we stayed in York. We’ll definitely be back on our next trip!
   

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2. D

   Donna

   Yorkshire

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Third time visiting, won't be the last......absolutely outstanding as ever. Amazing food, fantastic staff and overall a really great night out. If I had to nit pick one thing it was that the music was quite loud and made it abit hard to chat over table.
   

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3. S

   Sadie

   London

   14 reviews

   3.0

   14 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Enjoyed the food,dessert was amazing,music was a little loud.unfortunately the evening was spoilt when we were told that our table was needed,but no one had checked to see if we had enjoyed our dessert and if we would like the bill,it’s not what was said but the manner in which it was said, when the same member of staff came to talk to me when we left he didn’t want to listen and said I was rude, certainly won’t visit again
   

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4. R

   Rebekah

   Perthshire

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience. Great venue for family celebration. All staff friendly- flat iron steaks excellent
   

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5. P

   Philip

   Yorkshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Firstly, the staff were outstanding in their care and attendance to us. The food was worthy of Michelin stars. It was a little noisy, but hey the atmosphere was great. We had a wonderfully memorable time.
   

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6. J

   Jasmine

   Yorkshire

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible, the atmosphere and setting of the restaurant was lovely and the staff were friendly and professional. I'd say it's great value for money and would love to visit again!
   

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7. G

   Glen

   Dublin

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely meal celebrating a birthday. Service and ambience are great. Food is great quality. Bill with drinks for four people just over £300.
   

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8. R

   Rob

   Yorkshire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked online for a birthday gathering of six people and wasn’t disappointed. Great service amazing food and overall a great fun evening.
   

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9. M

   Maureen

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first visit here and could not fault the experience. My flat iron steak with side orders was perfect. Not a crumb left. Hubby’s pork cheek very tender and the beef burger did not disappoint. I finished old school with Baked Alaska the perfect end to our meal. Ronnie was our main waiter but all staff looked after us really well. Great ambience and looking forward to returning.
   

   The Cut & Craft YorkResponded 1 day ago

   Thank you Maureen for taking time to leave us a lovely review. We are delighted to learn you thoroughly enjoyed every aspect of your visit with us & we can't wait to share your feedback with Ronnie & the team! We look forward to welcoming you back again in the future for another 5* experience! The Cut & Craft
   

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10. J

    Joanne

    Manchester

    3 reviews

    1.0

    3 reviews

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    1 starter forgotten arrived when parter had finished.Both steak and sides cold complained asked us to return items but we had already waited a long time fir them to arrive.Offered a discount of £14 not very good customer service
    

    The Cut & Craft YorkResponded 2 days ago

    Thank you Joanna for taking time to leave us a review. We strive to give exceptional service and serve our guests high quality meals and feel so disappointed that we failed to meet your expectations on this occasion. We want to assure you that we take your feedback seriously and will thoroughly investigate how this happened as this is not a true reflection of our high standards. We truly value your feedback and hope to have the opportunity in the future to rectify our errors & turn this experience around. Our Head Chef has also been informed of your feedback. Please contact us directly pending a future visit and we will ensure you have the most wonderful experience. We hope to restore your faith in The Cut & Craft York & impress you with our menu. Kind regards The Cut & Craft
    

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