The Cut & Craft Leeds

Review summary

1. H

   Helena

   Yorkshire1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   We had the sharing Sunday roast and it was outstanding. This was the best Sunday roast we have had for sometime. The meat was well cooked, despite some pink near the bone on the chicken. The vegetables were cooked perfectly and super tasty. Drinks were good. Service was not as good; it took approximately 10-15 minutes for our server to take our order, I then asked him for some mustard and we never saw him again. We had to ask a host for the mustard after he asked if everything was ok. The original server was replaced by another, who was great, informative and attentive. I’m not sure if there was a shift change but if that was the case it was obvious to us as customers- which I don’t think should happen.
   

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2. a

   amanda

   Newcastle6 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit to cut and craft in Leeds and we were not disappointed. The staff were welcoming and friendly, the service was good, the food was gorgeous and the surroundings were plush and clean
   

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3. J

   Jack

   Yorkshire1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and drink choice. Lovely setting. Great service can’t complain
   

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4. C

   Claire

   Yorkshire5 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Celebrating my husbands 50th Birthday food was lovely but service was poor. Really slow with drinks one of our party didn't get the right food so had to wait for her dish. Last time she was there the service was poor too so she won't be returning. Menu could be better aswell.
   

   The Cut & Craft LeedsResponded today

   Hi there Claire, Thank you for your honest 3* review, we are sorry to hear that your dining expereince didn't quite hit the mark on your recent visit, we do apologise as our goal is to create positive and memorable experiences for all diners. Please feel free to contact our Guest Experience Manager Charlotte to relay this feedback, so we can make it up to you in the future, as we will be launching our new A La Carte and Drinks Menu soon! Kindest regards, The Cut & Craft Leeds
   

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5. OT

   OpenTable Diner

   Yorkshire1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brilliant experience for the second time this week. Staff look after you so well, great recommendations provided by Matt regarding the redefined flank steak and lovely smiley faces all round by staff at the front door. Great dining experience.
   

   The Cut & Craft LeedsResponded today

   Hi there! Thank you for the delightful 5* review, we are thrilled to hear you have been looked after so well by our team from start to finish, receiving detailed recommendations and a warm welcome! Your positive feedback is much appreciated and we would love to have you dine with us again in the near future for another fantastic visit! Kindest regards, The Cut & Craft Leeds
   

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6. P

   Paula

   Liverpool1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never been before but what a fabulous place . Great food great service and we were made to feel special which was great as we were celebrating our Anniversary. I would recommend a visit here what a thoroughly wonderful evening. The young people serving were exceptional and spent time chatting to you explaining the menu. Nothing was too much trouble . Very happy customers
   

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7. OT

   OpenTable Diner

   Yorkshire2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely evening, kind & courteous staff in an amazing setting. Main waitress was fab, food and drinks came quickly. Only issue was the table being cleared, empty plates were there 15/20 minutes after main meal was done.
   

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8. C

   Carol

   Kent2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Such a pleasant place to eat. Staff were outstanding. Welcoming and cheerful without being overbearing. The starters and dessert were superb. Loved my cocktail. We could not have had better service. Thoughtful. They anticipated but without spoiling our experience. The only slight disappointment was with the quality of the steak. It was perfectly eatable but not outstanding.
   

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9. D

   Derek

   Yorkshire1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From walking through the front door the experience begins. Efficient booked in and coat secured in a cupboard. The ambience and decor is to a high standard. Alan our waiter introduced himself and and looked after us very well. Great choice of cocktails and other drinks. We selected the lunchtime menu and was not disappointed with the quality. Will definitely return.
   

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10. L

    Lynn

    Yorkshire11 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    As always we had a super meal and the staff were excellent
    

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